The Digital and IT service within Reading Borough council is a very forward-looking Digital Service leading the in regards delivery tools and techniques available to customers and employees. We are proud of our accessibility standards and we have a great ambition to do even more through the introduction of world class standard systems, artificial intelligence and robotics.
Our service is one of the most critical roles that enables the council function and we take pride in the quality of digital and IT service delivery both internally and through our managed service suppliers. In digital and IT, we have responsibility for the council’s web estate, software, hardware, application support, development, telephony, networks and cyber security.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
We are open to flexible working patterns and can provide a hybrid working environment which utilises the best of both worlds with a mix of office working in central Reading and homeworking according to the needs of the Service.
About the role
This role is a crucial for the next phase of our digital journey in Reading as a borough. The role will be central in our ambitious to take the lead in compliance, digital innovation, customer and employee experience. This role will embody the essence of a digital culture and will lead strategies and techniques to make this happen within the council and across borough communities.
This role is crucial in leading the day to day operations of digital and IT applications and other infrastructure, ensuring applications are compliant, and service delivery meets defined expectations. As part of the intelligent client function, this role will be key in relating with third party service delivery managers to provide the best quality of service for staff to function optimally.
You will ensure efficient and effective operational coordination, integration and performance management of IT Services contracts, lead application support, and digital upskilling and training practices across the council. You will be accountable for the application upgrade roadmap to ensure all applications on our estate are at the correct versions and safe for operational use.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
About you
Our ideal candidate should have prior experience leading an IT Operations Team, possess extensive technical ICT knowledge, and hold a certification in a recognized Project Management methodology.
Experience in managing technology stacks within a local government setting is essential, along with a proven track record of overseeing multiple IT service delivery suppliers.
You should have experience working with networks in an organization of similar size and complexity. Additionally, direct experience in managing application support teams is required.
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave
A wide range of flexible working opportunities
Modern working environment at the Civic Offices in the heart of Reading
Local Government Pension Scheme (LGPS)
Life Assurance - three times your annual salary (for members of the LGPS)
On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted
Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
For more information on this position please contact Ade Marques, Assistant Director Digital and IT via email: ade.marques@reading.gov.uk or on 07921493742
Closing Date: 2nd April 2025
Interview Date: To be confirmed
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
Proud member of the Disability Confident employer scheme
At Oxford Instruments, we push the boundaries of what’s possible, helping our customers achieve the breakthroughs that change our world. Whether it’s developing technology for a greener economy, designing devices that enhance digital connectivity, or creating next generation medicines and healthcare technology, we address the greatest challenges of the 21st century. Everything we make is exceptional, and each product and solution gives greater insight, clarity and accuracy. At Oxford Instruments, we don’t wait for change to happen. We enable it.About Oxford Instruments:Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human ...
We are looking for a highly organised and detail-oriented Operations Administrator to join a dynamic team within a manufacturing company based in Sandwich. The successful candidate will play a key role in the day-to-day operations, assisting both the operational and commercial teams, ensuring the smooth running of the office. Working Hours: Monday-Thursday: 08:30 to 17:00, Friday: 08:30 to 14:30 (37.5 hours per week).Key Responsibilities:Liaise with clients for ongoing and upcoming projectsCoordinate with engineers to schedule new and ongoing projectsProcess invoices and purchase orders for clients and suppliersHandle purchasing and receipt of equipment for projectsManage asset tracking for upcoming work, hardware maintenance, and compliancePrepare and distribute work package documentation...
Are you looking for a role which gives you the chance to make a real positive difference to the experience of students?To further the continued success of the School of Education, we are recruiting an Operations Officer to contribute to the delivery of two key areas of our activities;The Centre for English Language Education (CELE) which provides a wide variety of academic training and support to international studentsOur Initial Teacher Education team which offers teacher training opportunities for aspiring primary and secondary teachers. You will be involved in wide variety of work including but not limited to:Supporting registration and induction for Pre-sessional English courses.Responding to email enquiries.Preparing spreadsheets and reports.Monitoring and managing student attendance....
Transforming Lives Group (TLG) –Job Pack for Operations & Engagement Officer Overview of Transforming Lives Group (TLG)Transforming Lives Group (TLG) is a community-led organisation in Bolton, dedicated to supporting individuals who have faced challenges such as substance misuse, homelessness, and mental health issues. Since 2014, we have been providing safe, inclusive spaces where people can regain their confidence, improve their mental and physical well-being, and become active members of their community. Our non-prescriptive approach focuses on personal autonomy and empowerment through a range of physical activities, including walking football, boxing, and mountain biking. Recently, TLG has reached a significant milestone by securing funding from The National Lottery Community Fund to e...
A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application ...
What skills and experience we're looking forLeeds Mathematics School (LMaS), are seeking to appoint an Operations Manager. We are looking for an enthusiastic and dynamic individual to help optimise our resources through expert planning and financial management. In this pivotal role, you will work closely with the Principal and Governing Body (GB), providing guidance on all non-teaching activities. Your contributions will be key to ensuring smooth operations and driving efficiency across all non-teaching functions, while supporting the strategic goals of LMaS. If you are the ideal applicant, you will have:• A relevant level 3 qualification.• Strong verbal and written communication skills, with the ability to interact professionally with a range of stakeholders, including staff, parents, and...
Streetscene Service are seeking to appoint a suitable officer to lead the waste operations service with drive and passion. The post holder is responsible for leading a team of supervisors to deliver an efficient waste collection service that achieves the aims of Hull City Council's waste collection policy and waste management strategy. It will ensure the Council's statutory duty as a Waste Collection Authority is discharged and compliance with European and National legislation is achieved.The post takes the strategic lead for specific themes of work across the service including but not restricted to Human Resources, Health & Safety, Fleet and Equipment, Customer Service, Collection Arrangements, Performance Management, Recycling and Resource Utilisation.For an informal discussion about the...
An exciting opportunity has arisen to join our newly expanded Academic Registry team as a Programme Operations Coordinator. The Programme Operations team play an important role in ensuring the effective organisation and delivery of programme operations processes across the University, directly enhancing the student experience whilst aligning with the Aston 2030 strategy. You will assist the implementation of best practice across all areas of programme operations.In this pivotal role, you will collaborate closely with Programme Operations Officers and Programme Operations Managers to uphold the highest standards of administrative operations, ensuring a seamless and positive experience for students and stakeholders alike. Your work will directly support the University’s mission to deliver ou...
n exciting opportunity has arisen to join our newly expanded Academic Registry team as a Programme Operations Officer. The Programme Operations team play an important role in ensuring the effective organisation and delivery of programme operations processes across the University, directly enhancing the student experience whilst aligning with the Aston 2030 strategy. You will take a lead role in the implementation of best practice across all areas of programme operations.In this pivotal role, you will collaborate closely with Programme Operations Coordinators and Programme Operations Managers to uphold the highest standards of administrative operations, ensuring a seamless and positive experience for students and stakeholders alike. Your work will directly support the University’s mission t...
Operations AssistantThe Operations Assistant is a key role in delivering our sports facilities, working across areas of the operation, including front of house and within the sports facilities to assist the team in providing a high-quality facility, a safe environment in which students, athletes and the community can train, compete and spectate.This role will require you to be able to work both front of house and assisting the team across the facilities and is therefore an ideal opportunity for someone wishing to gain experience and knowledge necessary to a career in Sports Facilities Management.You’ll lead the way by:Assist with the operation of the campus sports facilities and associated areas in terms of front of house/reception, lifeguarding, security, cleanliness and tidiness, safety ...
Working Hours: 35 Hours Per Week Contract Type: Permanent, Full TimeAdditional Payments: Casual car User AllowanceClosing Date: 17 April 2025 Closing Time: 11.59pm Interview Method: In Person This role is subject to - 2 References - Where possible we require 3 years' employment history. Qualification - Social Work Qualification and registration with Social Work EnglandMedical Clearance - Pre-placement health assessment (PPHA) Casual Car Documentation- The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You ...
Operations ManagerTurners (Soham) Ltd, one of the largest privately owned transport companies in the UK, is seeking a highly motivated Operations Manager to join our team at our Four Ashes Wolverhampton depot. This exciting role involves managing the operations of our new GSF contract, which provides nationwide overnight distribution services for our customers.As the Operations Manager, you will be responsible for ensuring smooth and efficient depot operations, consistently meeting and exceeding customer expectations, and upholding the highest standards of compliance and safety. This is an excellent opportunity to join a well-established, forward-thinking company and play a key role in our continued success.Responsibilities:Depot Management: Oversee daily operations and the delivery of ser...
What skills and experience we're looking forElliott Hudson College seeks an inspiring Operations Manager (Finance and Administration) to lead the Administration and Reprographics team, ensuring efficiency, discretion, and confidentiality. The role involves managing academy-specific HR and Finance, liaising with TGAT Central teams, and overseeing key projects directed by the Business Manager, Principal, and Senior Leadership Team. This is a fantastic opportunity to drive operational excellence and contribute to the success of our thriving educational community.The ideal applicant will have:• A relevant level 3 qualifications, or willing to work towards.• Experience of offering information, advice and guidance to young people.• Proven experience in a supervisory or management role.What the s...
To lead and present complex, sensitive and challenging professional, managerial and clinical communication processes that may impact on service users, carers, staff, the organisation, agencies and members of the public, where there are barriers to understanding e.g. service development/changes/care pathways. Corporately responsible for the operational delivery of the service and for ensuring the delivery of the clinical pathways Able to demonstrate a high level of competency in their approach to capacity management, performance management including analysing/reporting complex information, policy practice and standards implementation and resource (HR, finance and estates) management. To provide expert clinical and managerial leadership and role modeling to the teams they are working with. A...
Grade: Points 29 - 33Contract Type: PermanentHours: 36.25Working Pattern: Full timeActual Salary: £38,626 - £42,708Interview Date: To be confirmed Thank you for your interest in working at Hollingworth Academy; we are a vibrant and caring school in Milnrow, Rochdale.Why Choose Hollingworth Academy?Voted ‘Most Inspirational School in Rochdale’ in 2024, and the only school in Greater Manchester and Lancashire with ‘World Class Schools’ status.Conveniently located just off the M62, we offer an easy commute from Stockport, Central Manchester, Leeds, Blackburn, Warrington, and Burnley all within 40 minutes or less.We value our staff and provide time off for important family events, such as school nativity plays and first days at school etc. Free access to our onsite gym.Free Simply Health membe...
Job Details Grade: 8BHourly Rate: £19.68 - £21.34Salary: £37,968.49 - £41,171.10 per annumContract Duration: PermanentPlease note: interviews will be held for this post week commencing 5th of May 2025 at Council HeadquartersRole Purpose To contribute to the delivery of a range of multidisciplinary operations within the Parks and Environment Service.To manage the day-to-day operations within a Depot of the Parks & Environment Service to agreed standards and targets set in the Council’s strategic objectives, pertaining to all aspects of service delivery across operations in Grass Management, Grounds Maintenance, Street Cleansing, Public Toilets, Play Facilities, Allotments and Bereavement Services.Work collaboratively with Assistant Operational Managers and Operational Manager/s in leading ...
Working closely with our academics, administrative teams and Education and Student Experience (ESE) colleagues both within the School and across the Faculty of Social Sciences, your role will be to support various activities during the academic year ranging from student recruitment and induction, through timetabling and assessments to graduation.About you:To be successful in this role you will need first-rate organisational and administrative skills, experience of managing your own workload and day to day priorities, plus excellent interpersonal and customer service skills which will enable you to interact effectively with a range of internal and external stakeholders. Proven IT skills (experience with MS Office) and excellent attention to detail are also essential, as is experience of wor...
A Vacancy at North West Anglia NHS Foundation Trust.Lead the Future of Urgent and Emergency Care – Join Our Senior Leadership Team!We have an exceptional opportunity for an experienced and dynamic Divisional Operations Director to join our Urgent and Emergency Care (UEC) Triumvirate.As a key senior leader, you will drive transformation, operational excellence and service innovation within a fast-paced, high-impact division that provides urgent and emergency care to over 200,000 patients annually. This role is not just about operational management – it’s about shaping the future of emergency care at a pivotal time of transformation and progress.Why Join Us?• Be at the forefront of significant transformation and progress in urgent and emergency care.• Lead within a high performing division t...
College of Medical Veterinary & Life SciencesSchool of Medicine, Dentistry and NursingBusiness Operations ManagerVacancy Reference: 170292Salary: UofG Grade 7 £40,497 - £45,413 per annumThis post is full time (35 hours p/w) and This post is full time and Open ended with funding available until 31st March 2026 in the first instance.This is a great opportunity for an experienced Business Manager to join a busy and dynamic department and team providing Forensic Pathology Services to the Crown Office and Procurator Fiscal Service (COPFS) who are Scotland’s prosecution service and death investigation authority. The post holder will lead, manage and ensure the effective and efficient service delivery of the Crown Office Contract.You will be responsible for delivering continuous improvements, imp...
The newly created role will be challenging, exciting and diverse. The successful candidate will be approachable, efficient, flexible, and patient focused. You will enjoy a broad range of day-to-day operational exposure and work alongside the Partners, HR Manager, Operations Manager (External Relations), and the Nurse Lead to ensure the smooth day-to-day running of the Practice. To succeed in this role, you will need to demonstrate experience of leading teams as well as outstanding communication and people skills. You will have a practical experience of using all Microsoft suite applications. The post will have management responsibility for the day-to-day running of teams within the Practice and will focus on high quality and improving services. The post holder will need to engage effective...