Senior Customer Service Assistant - Tranent & Ormiston Libraries - EAL11106

  • Customer Support Officer

    Company Conwy County Borough Council in Conwy
    28.03.2025

    Lleoliad gwaith: Hybrid / Coed PellaRydym yn chwilio am unigolyn sy’n hunangymhellol i gefnogi adran yr Amgylchedd, Ffyrdd a Chyfleusterau i ddarparu gwasanaeth o’r radd flaenaf i breswylwyr ac ymwelwyr Conwy.Bydd y prif ddyletswyddau'n cynnwys:• Darparu cyngor cywir, ystyrlon a chyson i gwsmeriaid. • Gwrando’n amyneddgar a chydymdeimlo â sefyllfa'r cwsmer a chyfleu awydd diffuant i'w cynorthwyo a'u cefnogi. • Bod y pwynt cyswllt cyntaf ar gyfer pob ymholiad gan gwsmeriaid. • Mynd ati i weithio gydag aelodau'r tîm yn ddyddiol i gyflawni nodai’r tîm a chefnogi aelodau eraill o’r tîm.Bydd angen addysg o safon dda gyda sgiliau llythrennedd clir. Sgiliau gwrando ardderchog, yn dangos y gallu i wrando'n amyneddgar a chydymdeimlo â sefyllfa'r cwsmer. Mae sgiliau TG a bysellfwrdd cadarn yn hanfod...

  • Customer Service Advisor

    Company Morrison Data Services in london
    28.03.2025

    About The RoleAbout Us Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans. Morrison Water Services are looking to recruit Customer Service Advisors based out of our Langley office.As a Customer Service Advisor, you'll be ensuring that all customers are dealt with in an effective, accurate and timely manner. You will provide support to the Customer Experience Team in the daily functions of the department. E...

  • Customer Services Officer

    Company Housing Plus Group in Bank
    28.03.2025 Updated on: 28.03.2025

    Job Title: Customer Services OfficerSalary: £21,393.52 per annumLocation: Stafford (with hybrid working)Hours: 31 hours per week, permanentWe currently have an exciting opportunity for a Customer Services Officer to join our successful in-house Homes Plus Customer Services team on a part-time, permanent basis. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.The roleWe have exciting opportunities for people who have a passion for customer service and have previous experience in this sector. As a top-rated organisation for social housing, Housing Plus Group is a leading provider of homes and care services that customers can trust. When you join our friendly Customer Service team, you’ll be providing the all-importan...

  • Customer Service Advisor

    Company the West Brom in Barr
    27.03.2025 Updated on: 28.03.2025

    Customer Service AdvisorLocation: Great Barr BranchSalary: £22,932 per annumContract: PermanentHours: 35 hours per week 09.00 – 14.00 (Customer Facing), 14.00 - 17.00 (Telephony) Monday – Friday and 09:30 – 12:30 SaturdayAre you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge awaiting for you.As a Customer Service Advisor at our Great Barr Branch, you will ensure our customers’ needs are at the forefront of your day every step of the way. From having genuine conversations in customer focused meetings you will be able to successfully provide a solution to their individual needs.Key Responsibilities• To be the face of the West Brom• To deliver excellent customer service every time• Identifying ...

  • Customer Service Advisor

    Company Halo Accident Repair Centre Ltd in Park
    27.03.2025 Updated on: 28.03.2025

    Job AdvertCustomer Journey Specialist Salary: £30,000 per annum with an increase on completion of 6 month probation. Hours: 8am – 5pm Monday to Friday & 1 in 2 Saturdays depending on business needs.Halo ARC Trafford ParkHalo is the industry leading UK-based accident repair group, with 34 established accident repair centres across the UK and we arestill growing.Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services inEurope, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development andemployee packages!To support our Bodyshop we are looking for a Customer Service Advisor who has Customer service skills, excellent computer literacyskills and a Full UK Driving Licence.We a...

  • Customer Service Advisor

    Company Halo Accident Repair Centre Ltd in Shoreham
    27.03.2025 Updated on: 28.03.2025

    Job AdvertCustomer Journey Specialist Salary: £30,000 per annum with an increase on completion of 6 month probation. Hours: 8am – 5pm Monday to Friday & 1 in 2 Saturdays depending on business needs.Halo ARC Shoreham Halo is the industry leading UK-based accident repair group, with 34 established accident repair centres across the UK and we arestill growing.Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services inEurope, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development andemployee packages!To support our Bodyshop we are looking for a Customer Service Advisor who has Customer service skills, excellent computer literacyskills and a Full UK Driving Licence.We are c...

  • Customer Service Advisor (Job share)

    Company Ribble Valley Borough Council in Clitheroe
    27.03.2025 Updated on: 28.03.2025

    Customer Service Advisor (Job share)Council Offices - ClitheroeReference: RES252Pay: Scale 2 (scp 4-5) £24,404 to £24,790 per annum pro rataHours: 20 hours per week. Monday to Friday afternoons.You will be the first point of contact for all customers calling or visiting the Council offices. Working within a small team in our Customer Services Section, you will enable all customers to communicate with the Council and access services and information, providing assistance and advice on a wide range of services and functions. You will also be asked to provide cover in the Cash Office, and cash handling experience is desirable.You must be able to resolve customer issues on the telephone and face-to-face. Experience of working in a customer focussed role is essential, as are familiarity with com...

  • Customer Support Administrator

    Company Royal College of Nursing in Bank
    27.03.2025 Updated on: 28.03.2025

    Customer Support AdministratorRCN Cardiff Gate, 35 hours, Fixed Term contract/Secondment until end of Dec 2025Salary range per annum: £28,998 - £32,736 pro rata*At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with over half a million members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.As a customer support administrator, you’ll use your enthusiasm, ...

  • Certification Officer - Customer Service

    Company Government Recruitment Service in Southampton
    27.03.2025 Updated on: 27.03.2025

    Whilst we welcome applications from candidates seeking part time/flexible working hours, there will be a business requirement for candidates to work a minimum of 30 hours per week. For further information please contact EmailYour role sits within Seafarer Operations, part of the UK Customer Maritime Services Directorate. Seafarer Operations centres around the Certification and Endorsement of seafarers, which is essentially a licence to allow them to work at sea and onboard vessels.You will be providing class leading customer service as well as completing the assessment of applications from seafarers for marine examinations and subsequent Certificates of Competency or Flag State Endorsements. This is a customer-facing role and you will provide advice and assistance to applicants and existin...

  • Customer Service Representative

    Company Tudor Employment Agency Ltd in Walsall
    26.03.2025 Updated on: 28.03.2025

    Tudor Employment Agency are currently recruiting for a Customer Service Representative to join our client based in Walsall.The ideal candidate should possess excellent communication skills, and have a passion for providing exceptional customer service.Duties will include:Handle incoming customer inquiries via phone, email, and chatProvide information about products and servicesProcess orders and returns efficientlyUpsell products where appropriateAnalyse customer needs to offer the best solutionsMaintain a high level of professionalism and phone etiquette at all timesExperience required:Strong data entry skillsAbility to communicate effectively with customersExcellent telephone mannerHours of Work: Monday to Friday 8.30am – 5pmRate of Pay: £11.44phrIf you are a customer-focused individual ...

  • Customer Experience Improvement Specialist

    Company West Midlands Combined Authority in Lane
    26.03.2025 Updated on: 28.03.2025

    If you’re a creative problem solver with a passion for customer service and process improvement, we want to hear from you.Our Customer Service Delivery team is looking for a proactive Customer Experience Improvement Specialist to drive initiatives that enhance the customer journey, streamline business processes, and elevate frontline service delivery. Based in the Customer Experience team, you will collaborate with teams across the West Midlands Combined Authority, particularly those within Transport for West Midlands. Your role will ensure customer experience is embedded in projects, influencing service design and delivery to better meet customer needs.This is a diverse role, where you’ll contribute to multiple projects, share insights, and help shape service improvements. You’ll play a k...

  • Customer Service Administrator

    Company Turners (Soham) Ltd in Newmarket
    26.03.2025 Updated on: 26.03.2025

    Turners (Soham) Ltd is seeking to recruit a Customer Service Administrator to join our fast-paced Coldstore Administration Department. This job role is based at our Newmarket depot.This role is a full-time position working Monday - Friday, 8am until 5pmDuties include:• Recording and monitoring stock levels• Updating KPIs’• Order processing• Receipt checking• General administration office duties• Liaising with customers and suppliers to ensure the companies key objectives are achievedWhat you can expect:With the full support of our friendly Coldstore Office. You can expect to gain and improve your skills within department and company. By joining our team, you will receive a good understanding of the warehouse supply chain procedures, competitive pay, and company pension scheme.Skills and qu...

  • Customer Service Representative

    Company Tudor Employment Agency Ltd in Walsall
    26.03.2025 Updated on: 27.03.2025

    Tudor Employment Agency are currently recruiting for a Customer Service Representative to join our client based in Walsall.The ideal candidate should possess excellent communication skills, and have a passion for providing exceptional customer service.Duties will include:• Handle incoming customer inquiries via phone, email, and chat• Provide information about products and services• Process orders and returns efficiently• Upsell products where appropriate• Analyse customer needs to offer the best solutions• Maintain a high level of professionalism and phone etiquette at all timesExperience required:• Strong data entry skills• Ability to communicate effectively with customers• Excellent telephone mannerHours of Work: Monday to Friday 8.30am – 5pmRate of Pay: £11.44phrIf you are a customer-f...

  • Customer Correspondence Officer (9 month FTC)

    Company The Coal Authority in Mansfield
    25.03.2025 Updated on: 26.03.2025

    About YouAre you an excellent writer?Can you transform technical information into plain English?Do you like solving puzzles? If so, read on.....We're looking for a person who has:An eye for detail and the ability to write clearly and concisely.Excellent communication skills, both verbal and written with the ability to tailor these to your audience.Effective time management skills and the ability to manage multiple priorities and deadlines.About The RoleAs a customer correspondence officer you will: - Produce written documents to a high standard. - Respond to communication on behalf of our executive team, adapting the tone and style of writing depending on the nature of the enquiry. - Build relationships and work with colleagues to gather information and deliver the best customer experienc...

  • Customer Advisor

    Company Beyond Housing in Bank
    25.03.2025 Updated on: 25.03.2025

    We are currently looking for a Customer Advisor who’ll fit right in with our amazing Access team to join us on a permanent basis.Your role will cover facilitating access to our domestic properties, primarily for the completion of vital landlord’s gas safety checks, but also electrical periodic inspections, solid fuel safety checks and more. Your daily duties will include communication with our customers, their relatives, external agencies, government departments and internal colleagues by all means available such as email, telephone, written letter or via physical visits; logging each action within our housing management system and liaising with legal stakeholders as you progress.You will be a forward thinking, driven and flexible individual, joining our Access team. You must be confident ...

  • Customer Service Adviser (UKVI Delivery)

    Company Oxfordshire County Council in Oxford
    25.03.2025 Updated on: 25.03.2025

    About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleThe post holder’s principal role is to support the dedicated team with the delivery of the UK Visa and Immigration Application Service service point at Oxford Westgate Library on Saturdays, joining a large number of major public libraries in UK towns and cities from in providing a staffed centre. Clients c...

  • Peripatetic Customer Service Adviser

    Company Oxfordshire County Council in Oxford
    25.03.2025 Updated on: 25.03.2025

    About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleCustomer Service Advisers are the first point of contact with library customers and library partners.The role involves continual interaction with users of the library, face to face, via email or by telephone and is a job where you can have a significant impact on the customer experience.As well as helping ...

  • Customer Service Adviser

    Company Oxfordshire County Council in Oxford
    25.03.2025 Updated on: 25.03.2025

    About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleCustomer Service Advisers are the first point of contact with library customers and library partners.The role involves continual interaction with users of the library, face to face, via email or by telephone and is a job where you can have a significant impact on the customer experience.As well as helping ...

  • Senior Customer Services Assistant - Longniddry Library - EAL1...

    Company East Lothian Council in Longniddry
    23.03.2025 Updated on: 26.03.2025

    Vacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Hourly rate of pay: £14.09 - £15.14Days and Hours of Work:Monday, 10:00-18:00Tuesday, 10:00-17:00Wednesday, 10:00-17:00Friday, 10:00-17:00Working alternate Saturday's, 10:00-13:00Flexi time is applicable.To start asap.The successful candidate will have experience of responding quickly to changing customer and service needs.The successful candidates will be required to help support customers access services online and as such they must have strong digital and communication skills.Libraries are warm spaces within local communities and offer opportunities to reduce social isolation by providing a welcoming atmosphere as well as group activities for adults.Libraries are very...

  • Customer Service Adviser - 2 Positions Available - Musselburgh...

    Company East Lothian Council in Musselburgh
    23.03.2025 Updated on: 26.03.2025

    Vacancy InformationHourly rate of pay: £15.52 - £16.58Post 1 - HaddingtonDays and Hours of Work:Monday - Thursday, 09:00-17:00 (45 minute break)Friday, 09:00-16:00 (1 hour break)Flexi time is applicable.To start asap.Post 2 - MusselburghDays and Hours of Work:Monday - Thursday, 09:00-17:00 (45 minute break)Friday, 09:00-16:00 (1 hour break)Flexi time is applicable.To start asap.You will be asked to indicate which post(s) you would like to be considered for when you complete the application form.The successful candidates will have experience of responding quickly to changing customer and service needs.This is a busy and varied role offering support with a wide range of council services which include homeless enquiries, benefits, social work and rent enquiries and processing payments. The te...