The Growth Company’s (GC) Business Growth Hub (BGH) team is excited to offer an opportunity for two Key Account Managers. In this role, you will develop and maintain strong relationships with strategically important businesses of all sizes in Greater Manchester. These businesses are crucial to achieving Greater Manchester’s ambitions and strategic priorities around people, planet, and place. As a Key Account Manager, you will build value-driven relationships with a targeted client base, maximising economic impact.
GC Business Growth Hub is a community of specialists dedicated to helping businesses in Greater Manchester achieve their ambitions. Since 2011, the hub has supported over 15,000 businesses, providing finance guidance, international links, and fostering innovation and people development. We collaborate with top public and private partners to offer expert business support, events, specialist programs, funding, and more.
Key Responsibilities:
Establish strong, ongoing relationships with decision-makers at multiple levels in targeted companies to influence areas like productivity, EDI, and carbon neutrality.
Gain in-depth knowledge of each company's market position, strategy, goals, and challenges to identify potential and create tailored action plans.
Develop business engagement strategies specific to sectors or locations for a targeted list of businesses.
Meet key performance indicators related to business support and contribute to team targets.
Form strong relationships with service providers within the Business Growth Hub, Growth Company, and external stakeholders to ensure holistic support.
Conduct business diagnoses, challenge appropriately, and produce action plans to maximize economic impact.
Develop and maintain wider GC relationships to deliver identified support and adjust plans as needed.
Participate in cross-organisational activities, working groups, and project teams to ensure continual business improvement.
About You:
Proven experience in business development and managing multiple stakeholders from both private and public sectors.
Skilled in conducting 360° business diagnostic reviews and using appropriate analytical tools.
Solid knowledge of Growth Company support services.
Good understanding of one or more of Greater Manchester’s frontier sectors.
Sound understanding of current social, economic, and political priorities.
Proficient in using Customer Relationship Management systems.
Credible, personable, and approachable, capable of building enduring relationships with clients.
Motivated, passionate, and focused on continuous improvement, embodying the Growth Company values: Make a positive difference; Stronger together; Empower people; Do the right thing; Build on success.
Skills Required:
Proven experience in business development and managing multiple stakeholders from both private and public sectors.
Skilled in conducting 360° business diagnostic reviews and using appropriate analytical tools.
Solid knowledge of Growth Company support services.
Good understanding of one or more of Greater Manchester’s frontier sectors.
Sound understanding of current social, economic, and political priorities.
Proficient in using Customer Relationship Management systems.
Credible, personable, and approachable, capable of building enduring relationships with clients.
Motivated, passionate, and focused on continuous improvement, embodying the Growth Company values: Make a positive difference; Stronger together; Empower people; Do the right thing; Build on success.
We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.
If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.
We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.
We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
If you require support with the recruitment process, please contact or Internal Recruitment Team at Email or call us on 0161 237 4447.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.
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