Customer Advisor

  • Customer Services Officer

    Company Housing Plus Group in Bank
    28.03.2025

    Job Title: Customer Services OfficerSalary: £21,393.52 per annumLocation: Stafford (with hybrid working)Hours: 31 hours per week, permanentWe currently have an exciting opportunity for a Customer Services Officer to join our successful in-house Homes Plus Customer Services team on a part-time, permanent basis. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.The roleWe have exciting opportunities for people who have a passion for customer service and have previous experience in this sector. As a top-rated organisation for social housing, Housing Plus Group is a leading provider of homes and care services that customers can trust. When you join our friendly Customer Service team, you’ll be providing the all-importan...

  • Customer Service Advisor

    Company the West Brom in Barr
    27.03.2025

    Customer Service AdvisorLocation: Great Barr BranchSalary: £22,932 per annumContract: PermanentHours: 35 hours per week 09.00 – 14.00 (Customer Facing), 14.00 - 17.00 (Telephony) Monday – Friday and 09:30 – 12:30 SaturdayAre you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge awaiting for you.As a Customer Service Advisor at our Great Barr Branch, you will ensure our customers’ needs are at the forefront of your day every step of the way. From having genuine conversations in customer focused meetings you will be able to successfully provide a solution to their individual needs.Key Responsibilities• To be the face of the West Brom• To deliver excellent customer service every time• Identifying ...

  • Customer Service Advisor

    Company Halo Accident Repair Centre Ltd in Park
    27.03.2025

    Job AdvertCustomer Journey Specialist Salary: £30,000 per annum with an increase on completion of 6 month probation. Hours: 8am – 5pm Monday to Friday & 1 in 2 Saturdays depending on business needs.Halo ARC Trafford ParkHalo is the industry leading UK-based accident repair group, with 34 established accident repair centres across the UK and we arestill growing.Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services inEurope, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development andemployee packages!To support our Bodyshop we are looking for a Customer Service Advisor who has Customer service skills, excellent computer literacyskills and a Full UK Driving Licence.We a...

  • Customer Service Advisor

    Company Halo Accident Repair Centre Ltd in Shoreham
    27.03.2025

    Job AdvertCustomer Journey Specialist Salary: £30,000 per annum with an increase on completion of 6 month probation. Hours: 8am – 5pm Monday to Friday & 1 in 2 Saturdays depending on business needs.Halo ARC Shoreham Halo is the industry leading UK-based accident repair group, with 34 established accident repair centres across the UK and we arestill growing.Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services inEurope, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development andemployee packages!To support our Bodyshop we are looking for a Customer Service Advisor who has Customer service skills, excellent computer literacyskills and a Full UK Driving Licence.We are c...

  • Customer Support Administrator

    Company Royal College of Nursing in Bank
    27.03.2025

    Customer Support AdministratorRCN Cardiff Gate, 35 hours, Fixed Term contract/Secondment until end of Dec 2025Salary range per annum: £28,998 - £32,736 pro rata*At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with over half a million members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.As a customer support administrator, you’ll use your enthusiasm, ...

  • Customer Service Advisor (Job share)

    Company Ribble Valley Borough Council in Clitheroe
    27.03.2025 Updated on: 27.03.2025

    Customer Service Advisor (Job share)Council Offices - ClitheroeReference: RES252Pay: Scale 2 (scp 4-5) £24,404 to £24,790 per annum pro rataHours: 20 hours per week. Monday to Friday afternoons.You will be the first point of contact for all customers calling or visiting the Council offices. Working within a small team in our Customer Services Section, you will enable all customers to communicate with the Council and access services and information, providing assistance and advice on a wide range of services and functions. You will also be asked to provide cover in the Cash Office, and cash handling experience is desirable.You must be able to resolve customer issues on the telephone and face-to-face. Experience of working in a customer focussed role is essential, as are familiarity with com...

  • Certification Officer - Customer Service

    Company Government Recruitment Service in Southampton
    27.03.2025 Updated on: 27.03.2025

    Whilst we welcome applications from candidates seeking part time/flexible working hours, there will be a business requirement for candidates to work a minimum of 30 hours per week. For further information please contact EmailYour role sits within Seafarer Operations, part of the UK Customer Maritime Services Directorate. Seafarer Operations centres around the Certification and Endorsement of seafarers, which is essentially a licence to allow them to work at sea and onboard vessels.You will be providing class leading customer service as well as completing the assessment of applications from seafarers for marine examinations and subsequent Certificates of Competency or Flag State Endorsements. This is a customer-facing role and you will provide advice and assistance to applicants and existin...

  • Customer Service Representative

    Company Tudor Employment Agency Ltd in Walsall
    26.03.2025 Updated on: 26.03.2025

    Tudor Employment Agency are currently recruiting for a Customer Service Representative to join our client based in Walsall.The ideal candidate should possess excellent communication skills, and have a passion for providing exceptional customer service.Duties will include:Handle incoming customer inquiries via phone, email, and chatProvide information about products and servicesProcess orders and returns efficientlyUpsell products where appropriateAnalyse customer needs to offer the best solutionsMaintain a high level of professionalism and phone etiquette at all timesExperience required:Strong data entry skillsAbility to communicate effectively with customersExcellent telephone mannerHours of Work: Monday to Friday 8.30am – 5pmRate of Pay: £11.44phrIf you are a customer-focused individual ...

  • Customer Experience Improvement Specialist

    Company West Midlands Combined Authority in Lane
    26.03.2025 Updated on: 27.03.2025

    If you’re a creative problem solver with a passion for customer service and process improvement, we want to hear from you.Our Customer Service Delivery team is looking for a proactive Customer Experience Improvement Specialist to drive initiatives that enhance the customer journey, streamline business processes, and elevate frontline service delivery. Based in the Customer Experience team, you will collaborate with teams across the West Midlands Combined Authority, particularly those within Transport for West Midlands. Your role will ensure customer experience is embedded in projects, influencing service design and delivery to better meet customer needs.This is a diverse role, where you’ll contribute to multiple projects, share insights, and help shape service improvements. You’ll play a k...

  • Customer Service Administrator

    Company Turners (Soham) Ltd in Newmarket
    26.03.2025 Updated on: 26.03.2025

    Turners (Soham) Ltd is seeking to recruit a Customer Service Administrator to join our fast-paced Coldstore Administration Department. This job role is based at our Newmarket depot.This role is a full-time position working Monday - Friday, 8am until 5pmDuties include:• Recording and monitoring stock levels• Updating KPIs’• Order processing• Receipt checking• General administration office duties• Liaising with customers and suppliers to ensure the companies key objectives are achievedWhat you can expect:With the full support of our friendly Coldstore Office. You can expect to gain and improve your skills within department and company. By joining our team, you will receive a good understanding of the warehouse supply chain procedures, competitive pay, and company pension scheme.Skills and qu...

  • Customer Service Representative

    Company Tudor Employment Agency Ltd in Walsall
    26.03.2025 Updated on: 27.03.2025

    Tudor Employment Agency are currently recruiting for a Customer Service Representative to join our client based in Walsall.The ideal candidate should possess excellent communication skills, and have a passion for providing exceptional customer service.Duties will include:• Handle incoming customer inquiries via phone, email, and chat• Provide information about products and services• Process orders and returns efficiently• Upsell products where appropriate• Analyse customer needs to offer the best solutions• Maintain a high level of professionalism and phone etiquette at all timesExperience required:• Strong data entry skills• Ability to communicate effectively with customers• Excellent telephone mannerHours of Work: Monday to Friday 8.30am – 5pmRate of Pay: £11.44phrIf you are a customer-f...

  • Customer Correspondence Officer (9 month FTC)

    Company The Coal Authority in Mansfield
    25.03.2025 Updated on: 26.03.2025

    About YouAre you an excellent writer?Can you transform technical information into plain English?Do you like solving puzzles? If so, read on.....We're looking for a person who has:An eye for detail and the ability to write clearly and concisely.Excellent communication skills, both verbal and written with the ability to tailor these to your audience.Effective time management skills and the ability to manage multiple priorities and deadlines.About The RoleAs a customer correspondence officer you will: - Produce written documents to a high standard. - Respond to communication on behalf of our executive team, adapting the tone and style of writing depending on the nature of the enquiry. - Build relationships and work with colleagues to gather information and deliver the best customer experienc...

  • Customer Service Adviser (UKVI Delivery)

    Company Oxfordshire County Council in Oxford
    25.03.2025 Updated on: 25.03.2025

    About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleThe post holder’s principal role is to support the dedicated team with the delivery of the UK Visa and Immigration Application Service service point at Oxford Westgate Library on Saturdays, joining a large number of major public libraries in UK towns and cities from in providing a staffed centre. Clients c...

  • Peripatetic Customer Service Adviser

    Company Oxfordshire County Council in Oxford
    25.03.2025 Updated on: 25.03.2025

    About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleCustomer Service Advisers are the first point of contact with library customers and library partners.The role involves continual interaction with users of the library, face to face, via email or by telephone and is a job where you can have a significant impact on the customer experience.As well as helping ...

  • Customer Service Adviser

    Company Oxfordshire County Council in Oxford
    25.03.2025 Updated on: 25.03.2025

    About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleCustomer Service Advisers are the first point of contact with library customers and library partners.The role involves continual interaction with users of the library, face to face, via email or by telephone and is a job where you can have a significant impact on the customer experience.As well as helping ...

  • Senior Customer Services Assistant - Longniddry Library - EAL1...

    Company East Lothian Council in Longniddry
    23.03.2025 Updated on: 26.03.2025

    Vacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Hourly rate of pay: £14.09 - £15.14Days and Hours of Work:Monday, 10:00-18:00Tuesday, 10:00-17:00Wednesday, 10:00-17:00Friday, 10:00-17:00Working alternate Saturday's, 10:00-13:00Flexi time is applicable.To start asap.The successful candidate will have experience of responding quickly to changing customer and service needs.The successful candidates will be required to help support customers access services online and as such they must have strong digital and communication skills.Libraries are warm spaces within local communities and offer opportunities to reduce social isolation by providing a welcoming atmosphere as well as group activities for adults.Libraries are very...

  • Customer Service Adviser - 2 Positions Available - Musselburgh...

    Company East Lothian Council in Musselburgh
    23.03.2025 Updated on: 26.03.2025

    Vacancy InformationHourly rate of pay: £15.52 - £16.58Post 1 - HaddingtonDays and Hours of Work:Monday - Thursday, 09:00-17:00 (45 minute break)Friday, 09:00-16:00 (1 hour break)Flexi time is applicable.To start asap.Post 2 - MusselburghDays and Hours of Work:Monday - Thursday, 09:00-17:00 (45 minute break)Friday, 09:00-16:00 (1 hour break)Flexi time is applicable.To start asap.You will be asked to indicate which post(s) you would like to be considered for when you complete the application form.The successful candidates will have experience of responding quickly to changing customer and service needs.This is a busy and varied role offering support with a wide range of council services which include homeless enquiries, benefits, social work and rent enquiries and processing payments. The te...

  • Senior Customer Service Assistant - Tranent & Ormiston...

    Company East Lothian Council in Ormiston
    23.03.2025 Updated on: 26.03.2025

    Vacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Hourly rate of pay: £14.09 - £15.14Days and Hours of Work:Tuesday, Wednesday. & Friday, 09:00-13:00 & 14:00-17:00Working every 1 in 4 Saturdays, 10:00-13:00Flexi time is applicable.To start asap.The successful candidate will work mainly between Tranent and Ormiston Libraries. Children and young people aged over 8 also attend the library after school and during holidays without parents and carers and the successful candidate will have experience in engaging young people in appropriate activities mindful of the sometimes competing needs of different library users.The successful candidate will have experience of responding quickly to changing customer and service needs and ...

  • Administration & Customer Service Assistant - Part Time

    Company BLACK EYEWEAR LTD in St. Albans
    22.03.2025 Updated on: 23.03.2025

    Black Eyewear is a St. Albans based optician and online retailer. We are currently looking for an Administration & Customer Service Assistant to join our team.The ideal candidate has previous experience working in an admin/customer service environment, has a friendly manner and is able to work independently.Duties include general administration, packing/posting goods, updating database/website and dealing with customer enquiries by phone & e-mail.The position is part time, 4-5 days/16-20 hrs per weeks and would suit someone based locally.To apply please e-mail your CV to Email...

  • Customer Feedback Coordinator

    Company Karbon Homes in Ashley
    22.03.2025 Updated on: 25.03.2025

    Come and make a difference at Karbon as a Customer Feedback Coordinator We are looking to appoint a suitably qualified and experienced individual for the role of Customer Feedback Coordinator in the Customer Feedback Team. The Customer Feedback Team will support Karbon to deliver an excellent customer experience through management of the Complaints, Compliments and Suggestions service. About the role Our Customer Feedback Coordinators will be an integral part of the Customer Feedback Team, enabling the wider team to be as efficient and effective as possible, through a range of duties. They’ll predominantly be responsible for triaging all new complaints recorded, ensuring our complaint definition is clear, complaints are assigned to an appropriate case handler in time, and that our central ...