Position: Support Manager
Location: Warwickshire
Hours: 37.5 contracted hours per week, working the occasional weekend and sleep ins
Salary: £32,187.46 per annum
Job ref: 4485
We regret to inform you that Advance is unable to accept any sponsorship requirements.
Are you motivated, competent and experienced? Then we have the job for you, apply below or contact us for more information.
About the Role:
Would you like to work somewhere where you get to make a real difference every day?
We are seeking a highly motivated Support Manager to work with the Operations Manager in leading and directly line managing a support team in Warwickshire and surrounding areas to deliver the highest quality of support to a group of adults with learning disabilities in their own homes.
You will lead as an exemplary role model to achieve outstanding, personalised support, and high levels of regulatory compliance, ensuring our customers are at the heart of all we do, and their needs are met. Ensuring your team feel valued and supported, providing them with a full understanding of what is expected of them and giving them the skills and tools to undertake their role to the best of their abilities.
Success in this role means that individuals get the highest quality support and live their best lives.
About the candidate:
- Support customers with mental health and learning disabilities in Warwickshire and surrounding areas
- In depth knowledge of complex mental health conditions and person-centered care
- UK Driving License essential
- Previous management experience in team leadership and management
- Experience and training in health and social care
- Personal care may be required
- NVQ level 5 in health and social care desirable
- Able to work alongside other Support Managers and Operations Managers
- Competent with IT
- At least 2 years of experience in adult care
- Able to manage staff effectively including staff issues in line with policy and procedures.
- Experience of delivering high quality, personalised support within the Health and Social Care sector along with the ability to lead and motivate a team of people to deliver excellent services
- Quality assurance and compliance
- You will need to possess good time management skills and good communication skills, both verbal and written
- Commitment to continuous training and development
- Stakeholder engagement
- Ability to work under pressure
- To deliver the high-quality support that our customers expect and deserve. This role requires you to work flexibly which could at times include working some weekends, bank holidays or sleep in duties, if required
- Able to support with customer and their needs when needed
- This role includes business development and growth opportunities
- Understanding of the Data Protection Act (DPA) 2018 and General Data Protection Regulations (GDPR) and understand the importance of confidentiality
For more information about the role please contact, Lucy Brush, Email: Email
About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.
We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
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Proud member of the Disability Confident employer scheme
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