Customer Service Adviser - 2 Positions Available - Musselburgh & Haddington - EAL11079

  • Customer Service Administrator

    Company Turners (Soham) Ltd in Newmarket
    26.03.2025 Updated on: 26.03.2025

    Turners (Soham) Ltd is seeking to recruit a Customer Service Administrator to join our fast-paced Coldstore Administration Department. This job role is based at our Newmarket depot.This role is a full-time position working Monday - Friday, 8am until 5pmDuties include:• Recording and monitoring stock levels• Updating KPIs’• Order processing• Receipt checking• General administration office duties• Liaising with customers and suppliers to ensure the companies key objectives are achievedWhat you can expect:With the full support of our friendly Coldstore Office. You can expect to gain and improve your skills within department and company. By joining our team, you will receive a good understanding of the warehouse supply chain procedures, competitive pay, and company pension scheme.Skills and qu...

  • Customer Service Representative

    Company Tudor Employment Agency Ltd in Walsall
    26.03.2025 Updated on: 26.03.2025

    Tudor Employment Agency are currently recruiting for a Customer Service Representative to join our client based in Walsall.The ideal candidate should possess excellent communication skills, and have a passion for providing exceptional customer service.Duties will include:• Handle incoming customer inquiries via phone, email, and chat• Provide information about products and services• Process orders and returns efficiently• Upsell products where appropriate• Analyse customer needs to offer the best solutions• Maintain a high level of professionalism and phone etiquette at all timesExperience required:• Strong data entry skills• Ability to communicate effectively with customers• Excellent telephone mannerHours of Work: Monday to Friday 8.30am – 5pmRate of Pay: £11.44phrIf you are a customer-f...

  • Customer Correspondence Officer (9 month FTC)

    Company The Coal Authority in Mansfield
    25.03.2025 Updated on: 26.03.2025

    About YouAre you an excellent writer?Can you transform technical information into plain English?Do you like solving puzzles? If so, read on.....We're looking for a person who has:An eye for detail and the ability to write clearly and concisely.Excellent communication skills, both verbal and written with the ability to tailor these to your audience.Effective time management skills and the ability to manage multiple priorities and deadlines.About The RoleAs a customer correspondence officer you will: - Produce written documents to a high standard. - Respond to communication on behalf of our executive team, adapting the tone and style of writing depending on the nature of the enquiry. - Build relationships and work with colleagues to gather information and deliver the best customer experienc...

  • Customer Advisor

    Company Beyond Housing in Bank
    25.03.2025 Updated on: 25.03.2025

    We are currently looking for a Customer Advisor who’ll fit right in with our amazing Access team to join us on a permanent basis.Your role will cover facilitating access to our domestic properties, primarily for the completion of vital landlord’s gas safety checks, but also electrical periodic inspections, solid fuel safety checks and more. Your daily duties will include communication with our customers, their relatives, external agencies, government departments and internal colleagues by all means available such as email, telephone, written letter or via physical visits; logging each action within our housing management system and liaising with legal stakeholders as you progress.You will be a forward thinking, driven and flexible individual, joining our Access team. You must be confident ...

  • Customer Service Adviser (UKVI Delivery)

    Company Oxfordshire County Council in Oxford
    25.03.2025 Updated on: 25.03.2025

    About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleThe post holder’s principal role is to support the dedicated team with the delivery of the UK Visa and Immigration Application Service service point at Oxford Westgate Library on Saturdays, joining a large number of major public libraries in UK towns and cities from in providing a staffed centre. Clients c...

  • Peripatetic Customer Service Adviser

    Company Oxfordshire County Council in Oxford
    25.03.2025 Updated on: 25.03.2025

    About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleCustomer Service Advisers are the first point of contact with library customers and library partners.The role involves continual interaction with users of the library, face to face, via email or by telephone and is a job where you can have a significant impact on the customer experience.As well as helping ...

  • Customer Service Adviser

    Company Oxfordshire County Council in Oxford
    25.03.2025 Updated on: 25.03.2025

    About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleCustomer Service Advisers are the first point of contact with library customers and library partners.The role involves continual interaction with users of the library, face to face, via email or by telephone and is a job where you can have a significant impact on the customer experience.As well as helping ...

  • Senior Customer Services Assistant - Longniddry Library - EAL1...

    Company East Lothian Council in Longniddry
    23.03.2025 Updated on: 26.03.2025

    Vacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Hourly rate of pay: £14.09 - £15.14Days and Hours of Work:Monday, 10:00-18:00Tuesday, 10:00-17:00Wednesday, 10:00-17:00Friday, 10:00-17:00Working alternate Saturday's, 10:00-13:00Flexi time is applicable.To start asap.The successful candidate will have experience of responding quickly to changing customer and service needs.The successful candidates will be required to help support customers access services online and as such they must have strong digital and communication skills.Libraries are warm spaces within local communities and offer opportunities to reduce social isolation by providing a welcoming atmosphere as well as group activities for adults.Libraries are very...

  • Senior Customer Service Assistant - Tranent & Ormiston...

    Company East Lothian Council in Ormiston
    23.03.2025 Updated on: 26.03.2025

    Vacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Hourly rate of pay: £14.09 - £15.14Days and Hours of Work:Tuesday, Wednesday. & Friday, 09:00-13:00 & 14:00-17:00Working every 1 in 4 Saturdays, 10:00-13:00Flexi time is applicable.To start asap.The successful candidate will work mainly between Tranent and Ormiston Libraries. Children and young people aged over 8 also attend the library after school and during holidays without parents and carers and the successful candidate will have experience in engaging young people in appropriate activities mindful of the sometimes competing needs of different library users.The successful candidate will have experience of responding quickly to changing customer and service needs and ...

  • Administration & Customer Service Assistant - Part Time

    Company BLACK EYEWEAR LTD in St. Albans
    22.03.2025 Updated on: 23.03.2025

    Black Eyewear is a St. Albans based optician and online retailer. We are currently looking for an Administration & Customer Service Assistant to join our team.The ideal candidate has previous experience working in an admin/customer service environment, has a friendly manner and is able to work independently.Duties include general administration, packing/posting goods, updating database/website and dealing with customer enquiries by phone & e-mail.The position is part time, 4-5 days/16-20 hrs per weeks and would suit someone based locally.To apply please e-mail your CV to Email...

  • Customer Feedback Coordinator

    Company Karbon Homes in Ashley
    22.03.2025 Updated on: 25.03.2025

    Come and make a difference at Karbon as a Customer Feedback Coordinator We are looking to appoint a suitably qualified and experienced individual for the role of Customer Feedback Coordinator in the Customer Feedback Team. The Customer Feedback Team will support Karbon to deliver an excellent customer experience through management of the Complaints, Compliments and Suggestions service. About the role Our Customer Feedback Coordinators will be an integral part of the Customer Feedback Team, enabling the wider team to be as efficient and effective as possible, through a range of duties. They’ll predominantly be responsible for triaging all new complaints recorded, ensuring our complaint definition is clear, complaints are assigned to an appropriate case handler in time, and that our central ...

  • Customer Service Advisor

    Company The Best Connection Group Limited in Bank
    22.03.2025 Updated on: 24.03.2025

    This is a great opportunity to join a start-up and be part of a dynamic new team on Birmingham Business Park. As a Customer Experience Coordinator, you will need to provide strong administrative support and excellent customer service to both internal and external clients.Our client focuses on their customers, and you will be expected to deliver top-notch service, addressing any potential issues before they arise.The role: Process new bookings by accurately inputting data into all relevant tracking systems, ensuring all necessary information has been collected from the customer. Monitor, organise, and manage emails across all inboxes, responding to enquiries promptly and addressing all queries accurately. Handle incoming phone enquiries. Review documentation to identify any discrepancies, e...

  • Customer Experience Team Member

    Company ATG Entertainment in Edinburgh
    22.03.2025 Updated on: 22.03.2025

    Customer Experience Team MemberAre you great with customers, but looking for something a little bit different? If so, we are looking for fantastic people like you to join the Customer Experience Team at the Edinburgh Playhouse for the opening tour of Moulin Rouge.Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of ATG Entertainment’s unique venues with a busy programme of events.If you have the skills to achieve our goals and an affinity for our values, we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-repr...

  • Head of Customer Experience

    Company Home Group Limited in Lane
    22.03.2025 Updated on: 22.03.2025

    Head of Customer Experience Hybrid with regular travel to our Newcastle office Permanent, full time (37.5 hpw) Salary circa £80,000 negotiable based on skills and experience plus brilliant benefits including health cash plan! Home, a place where you belong Are you passionate about delivering exceptional customer experience and shaping the future of customer service? Do you have the vision and drive to embed the voice of the customer at the heart of your organisation’s strategy and decision making? Then join us as our Head of Customer Experience leading Home Group’s customer service evolution, enabling our customers to feel heard, valued and cared for, every step of the way. Typical day as our Head of Customer Experience Work closely with our Director to innovate customer service strateg...

  • Customer Experience Officer

    Company ESSENTIAL EMPLOYMENT LTD in Kensington
    08.03.2025 Updated on: 09.03.2025

    Customer Experience Officer needed in KensingtonThe rate is £20.86ph PAYE This is a temporary roleThe reference number is: 5263793The successful candidate will work with all service to provide excellent customer services and ensure that customers are placed at the centre of service delivery.They will support the transition from a complaints service to a ’customer service’ that demonstrates positive outcomes for residents and will work as part of any service improvement projects linked to complaints and the customer experience, taking responsibility for delivering actions and feeding back on progressDue to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV ...

  • Customer Engagement Officer (CEO)

    Company Groundwork South in Waterside
    07.03.2025 Updated on: 09.03.2025

    Customer Engagement Officer (CEO)Dartford Office Based / Flexibility for working at home.Location: 5 Waterside Court, Galleon Boulevard, Crossways, Dartford, DA2 6NX Contract: Fixed Term Contract – 31st March 2026Salary: £23,400 per annumHours: 37.5 hours per week________________________________________Groundwork South is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. The position of Customer Engagement Officer (CEO) is an exciting opportunity to work in a key role in the delivery of our Water Efficiency ProgrammeSummary of role: London and the South-East have been designated as areas of 'Severe Water Stress' by the UK Government and, as such, it is vital that we use water more wisely, reduce...

  • Customer Service Advisor

    Company Morrison Data Services in Maidenhead
    07.03.2025 Updated on: 09.03.2025

    About The RoleAbout Us Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans. Morrison Water Services are looking to recruit Customer Service Advisors based out of our Langley office.As a Customer Service Advisor, you'll be ensuring that all customers are dealt with in an effective, accurate and timely manner. You will provide support to the Customer Experience Team in the daily functions of the department. E...

  • Customer Service Advisor

    Company Morrison Data Services in Southall
    07.03.2025 Updated on: 09.03.2025

    About The RoleAbout Us Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans. Morrison Water Services are looking to recruit Customer Service Advisors based out of our Langley office.As a Customer Service Advisor, you'll be ensuring that all customers are dealt with in an effective, accurate and timely manner. You will provide support to the Customer Experience Team in the daily functions of the department. E...

  • Customer Service Advisor

    Company Morrison Data Services in Reading
    07.03.2025 Updated on: 09.03.2025

    About The RoleAbout Us Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans. Morrison Water Services are looking to recruit Customer Service Advisors based out of our Langley office.As a Customer Service Advisor, you'll be ensuring that all customers are dealt with in an effective, accurate and timely manner. You will provide support to the Customer Experience Team in the daily functions of the department. E...

  • Customer Service Advisor

    Company Morrison Data Services in Drayton
    07.03.2025 Updated on: 09.03.2025

    About The RoleAbout Us Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans. Morrison Water Services are looking to recruit Customer Service Advisors based out of our Langley office.As a Customer Service Advisor, you'll be ensuring that all customers are dealt with in an effective, accurate and timely manner. You will provide support to the Customer Experience Team in the daily functions of the department. E...