2 Jobs found

Customer Service AdvisorLocation: New Square Branch (West Bromwich)Salary: £23,964 per annumContract: PermanentHours: 35 hours per week (09.00 – 18.00, Monday – Saturday)Are you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge awaiting for you.As a Customer Service Advisor at our New Square Branch, you will ensure our customers’ needs are at the forefront of your day every step of the way. From having genuine conversations in customer focused meetings you will be able to successfully provide a solution to their individual needs.What the role will look like:To be the face of the West BromTo deliver excellent customer service every timeIdentifying and providing solutions to customers’ needsProvi...

Customer Service AdministratorSalary: £23,964 per annumHours: Full time – 35 hoursContract: PermanentLocation: Hybrid Working (Head Office, West Bromwich)Are you devoted to delivering great customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge waiting for you.We are currently recruiting for a Customer Service Administrator to join our Savings Administration team. You will play a key role in opening on-line accounts and dealing with all administration relating to Customer’s savings accounts (including ISA Transfers), delivering ‘Right first time’ solutions. You will also work closely with Telephony and the Branch Network to answer queries where required.At the West Brom you’ll have every opportunity to take the next step and keep...