21 Jobs found

Job specification Position: Customer Service Administrator Location: FlintshireHours: Monday - Friday 37.5Salary: £25,000p/a Our client is a well-established manufacturer and is looking for an addition to their Customer Service team.You will provide sales and administrative support to our Sales Managers.Working closely with customers to support existing and ongoing orders, communicating with our customer base to understand their requirements.Update them on time-lines.Handle any complaints and provide them with end-to-end administrative support from point of order. Manage customers via telephone and email on a daily basis to understand stock requirements and stock forecasts.Understand customer forecasting and liaise with the purchasing department for raw material requisitions.Monitor aged ...

About the roleCustomers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it\'s about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them. So whether you are looking for flexibility to suit your current lif...

About the roleCustomers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it\'s about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them. So whether you are looking for flexibility to suit your current lif...

Remote PT Revenues and Benefits Officer needed in Newcastle under Lyme Paying £15 per hr ref 17678Full time hours on a temporary basisProcess, verify, and quality check housing benefit claims in accordance with DWP Housing Benefit Award Accuracy legislation & Guidelines.Utilise expertise in housing benefit processing to verify income details, capital details, and council tax reduction eligibility.Handle council benefits and claims efficiently, ensuring accuracy and compliance with regulatory standards.Conduct quality checks on 50 claims per month between May and December as required by DWP guidelines.Navigate and utilise RB Live system and Northgate NEC system proficiently to check claims and provide accurate reports to the DWP.Collaborate closely with team members to ensure efficient wor...

Do you thrive on delivering excellent customer service and making a real difference every day?Do you enjoy injecting your excellent interpersonal skills to build relationships with customers to provide the service they deserve? Then read on to learn more about our exciting role on offerYou will join our busy reception team who are proud of the high level of service we provide to our customers We are a people business – excellent customer insight and experience needs to be at the heart of everything we do. Customers today have high expectations; their experience of using council services should not be second rate. We aim to meet customer needs by giving consistent information, advice and support at their convenience. Our customer model is built on the following principles• A service that of...

The iconic Dover castle, the spectacular White Cliffs country, Sandwich - perhaps the most complete medieval market town in Britain - and the flourishing seaside resort of Deal, all surrounded by the garden of England, are just some of the great reasons for you to choose Dover.The role:Dover District Council (DDC) are committed to delivering a more responsive and locally focused service. The Housing Services Team require an internal Customer Services officer to support the DDC Housing Management Team. The role will be key to the customer journey of a DDC tenant or stake holder, the journey of excellence starts with you!Being the “first stop” on the customer journey for residents and stakeholders, you will provide advice on a range of housing and property services queries as well as underta...

Due to internal promotion, Murray Recruitment is recruiting for native German speaking Customer Service Administrator for a permanent position based in Lanarkshire.Working as part of a team you will be responsible for with providing customers with a 5-star customer service experience dealing with enquiries, processing orders and dealing with customers orders from enquiry to delivery.Responsibilities:Dealing with incoming enquiries via a range of channels including inbound calls, emails, live chat & web.Communicate with customers about their orders, including any delays in delivery, late delivery time frame, return of goods and/or faulty products etc.Process orders/ quotes via telephone, email, web, live chat & online portals, and respond within same working day.Handle any product & technic...

Job Title: Customer Resolution OfficerContract Type: Temp -Ongoing Work Pattern: 35 Hours Per WeekStart Date: AsapService Care Solutions are looking for a Customer Resolutions Officer on behalf of our client to join a team in London. You will be responsible for delivering a high-quality customer service to customers needing support during reported complex repairs.Job Role -To proactively collaborate with residents to surmount barriers and facilitate repairs.To handle cases related to damp, mould, and disrepair in accordance with regulatory guidance and legislation.To liaise with internal and external partners to ensure that each repair is being completed in the most timely and cost-effective manner.To coordinate internal stakeholders' meetings to facilitate effective management of repairs ...

Vacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Hourly rate of pay: £13.42 - £14.47Days and Hours of Work:Monday, Thursday, & Friday, 09:00-17:00Working 1 in 4 Saturdays, 10:00-13:00Flexi time is applicable.To start asap.This is a busy and varied role offering support with Council services as well as leading library activities such as Bookbug song and rhyme sessions, sensory story times, code clubs and more. The library is very popular with children and young people and the successful candidate will have experience of and enjoy working with them.The successful candidate will be required to help support customers access services online and as such they will have strong digital skills.Our teams work flexibly across our ...

Job DescriptionWorking as part of a team you will be required to provide quality customer focused services on behalf of East Ayrshire Council's service departments. This involves providing assistance to customers seeking information, support and guidance in relation to a wide range of Council Services including face to face provision at Council Headquarters.The post-holder will also, where possible, ensure payments are resolved at first point of contact in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Transformation Strategy and the Community Plan.RequirementsWe follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for r...

- Suffolk County Council – Contact Centre, Stowmarket, IP14 1AD - On-site- £32,076 per annum (pro rata)- 37 hours per week - Flexible working options available- Fixed term or Secondment to May 2025 (Absence cover)We’re passionate about improving the future for our customers and our communities. If you are too, join us as a Customer Service Team Leader and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive, lasting legacy.Reimagine the possibilities.Your role and responsibilitiesThe role of Customer Experience Team Leader provides an exciting opportunity to contribute to dramatically improving the delivery of services to citizens across Suffolk a...

What's involved with this role:Temporary Complaints Customer Care AdministratorReference no: OBT TCL PXC4PPay Rate: £12.20 per hour PAYE36.25 Monday – Friday, normal working hoursThis opening assignment is for 3 monthsCity: COVENTRYA Customer Care Administrator is required to be part of a high performing, results driven team and to deliver outcomes to the highest level of performance and standard of service. To support the Complaints & Customer Care Team on administrative duties.Key responsibilities: Provide the day-to-day administrative functions and support for the Complaints & Customer Care Team, such as processing compensation payments, system administration, tasks, emails and the issue of letters. Responsible for general office administration and supporting the team with routine task...

Holt Executive are partnered with a leading design and manufacturing business who are seeking a Customer Logistics Support (CLS) Sales Manager. The Customer Logistics Support (CLS) Sales Manager will work closely with the wider Sales team to identify and develop strategic opportunities, leveraging your expertise to secure new partnerships. Key Responsibilities for the Customer Logistics Support (CLS) Sales Manager: - Achieve assigned sales targets for the CLS sector, aligning with the overall company budget. - Identify new CLS opportunities from existing and new customers, ensuring they align with company strategy, capabilities, and win probability. - Lead the creation of compelling CLS value propositions alongside ILS and CLS colleagues. - Manage and contribute to a healthy pipeline of po...

Post Title: Customer Success Assistant (One Year Fixed Term with potential to become permanent)Salary: £23,100.00 per annumWorking hours: 37.5 hours per week, Monday to Friday, 8.00am–4.00pm, on site.Organisation: The Green Estate Community Interest CompanyThe Green Estate Community Interest Company has a mission to grow engaging, adaptive and resilient urban places in Sheffield, the UK and beyond. We are looking for someone to join our newly created Customer Success Team, which will support the customer journey from that first point of contact, to building relationships and converting leads into new business.You will work with fantastic brands which sit within The Green Estate. Such as Pictorial Meadows seed and turf, which won the Pro Landscape Sustainability & Biodiversity award last ye...

Leading Coffee Supplier - Customer Service Calls(Inbound Calls working from home) Training starts on 13th May and will last for 4 weeks, with the training being 10am to 3pm, Monday to Friday. Training is carried out from home in an online virtual classroom and must be attended 100%.The role will involve:-Assisting customers with enquiries relating to: New member, Order tracking & Promotion queries.-Demonstrate active listening and communication skills to solve customer concerns for Customer Satisfaction, ultimately avoiding escalation.-Making informed decisions to resolve customer issues and set follow up calls as required.-Be genuinely interested in providing the customer with an exceptional customer service experience.You will need to work a minimum of 20 hours per week for this role (4 ...

Salary: Band 5, £24,362 to £26,073 FTE, £19,752 to £21,140 per annum pro-rata actual salary for 30 hours per week Contract: One permanent contract, one fixed-term contract to 31 March 2025 Hours: Part Time (30 hours per week), 9.00am to 3.00pm Monday to Friday, may include working weekends and out of core hours with notice. Location: City Helpdesk, Civic Offices, Portsmouth Closing date: Sunday 28 April 2024, 23:59 Interviews week commencing Tuesday 7 May 2024 Why come to live and work in Portsmouth? Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and m...

to apply email cv - info@catherinewhyterecruitment.co.ukCustomer Support Administrator – Manchester M40 - £24k - £25k + great benefits & career developmentJoin our busy friendly Sales office team, providing customer support to clients and colleagues.Duties to include - Answer the telephone and deal with any customer enquiries. Respond to email enquiries for the sales department. Chase requests and provide updates for customersPromote collaboration between teams by liaising with other departments as requiredLog all orders and quotes as and when they are received. Amend any orders and activate and process sales orders.Provide aDMIN support and cover for the Sales department such tasks will involve carrying out invoicing, printing paperwork, and completing call offs. Prepare sample packs when...

Customer Service Administrator Job Reference: Dgenta02135Role Grade: A3Location: Edinburgh, EH3 9PE Summary of the roleAs a Customer Service Administrator, you will be providing support to the customer service team of a major financial company. Working in the back office, you'll be ensuring business administrative duties are compliant by organising and providing support to the members of our customer service team. This consists of filing, sending, and receiving post, stationary requisitions and aiding the financial administration department. What you'll be doingUnderstand their needs and respond appropriately to ensure satisfaction.Work meticulously and swiftly to uphold quality standards.Organise and provide support to the members of the customer service team.Filing, sending and receiving...

Do you thrive on delivering excellent customer service and making a real difference every day? Do you enjoy injecting your excellent interpersonal skills to build relationships with customers to provide the service they deserve? Then read on to learn more about our exciting role on offerYou will join our vibrant and welcoming/supportive Contact Centre team who are proud of the high level of service we provide for our customers.We are a people business – excellent customer insight and experience needs to be at the heart of everything we do. Customers today have high expectations; their experience of using council services should not be second rate. We aim to meet customer needs by giving consistent information, advice and support at their convenience. Our customer model is built on the fol...

About the role:Horsham District Council is looking for a Customer Service Adviser to help support our Customer Service team and act as a first point of contact for external and internal enquiries.This is an exciting and challenging position within our busy Customer Service team. Every day is a different day as we handle a broad variety of enquiries where customer focus, quality work and job satisfaction play a key part. This is a chance for you to learn different skill sets, be a part of the team, and have full support from a network of colleagues and management.As a Customer Service Adviser, you will be able to resolve and process a range of customer enquiries at the first point of contact, both face-to -face and in our Telephone Contact Centre. You will also be able to identify and under...

What's involved with this role:Temporary ASC Customer Service Team Leader Reference no: Gloucestershire 5247112Pay Rate: £18.06 per hour PAYE37 Monday – Friday, normal working hoursThis opening assignment is for up to 6 monthsCity: GLOUCESTEREnhanced DBS disclosure requiredHighly motivated and experienced individual to join the team as a Team Leader, within the Adult Social Care Customer Services Team. As a Team Leader you will play a critical role in overseeing the day-to-day operations of the department, ensuring a high level of service delivery and effective management of resources. This is an excellent opportunity for a dedicated professional looking to make a real difference to vulnerable adults within Gloucestershire. As a Team Leader, you will need to demonstrate excellent line man...