41 Jobs found

Our manufacturing client in the centre of Rochdale is looking to recruit an experienced Sales & Customer Services Administrator on a temp to perm basis to start in early 2025. There is a possibility of a permanent contract offered for the right candidate.Hours of work – Monday to Friday between the hours of 8am – 5pm. Early finish on a Friday!Pay Rate -£12.50 - £13.75 per hour. Sales & Customer Service Administrator Responsibilities - • Sales order processing.• Dealing with suppliers.• Data inputting.• Maintain high levels of service for customers.• Work on your own initiative and efficiently prioritise your workload.• Liaising with the merchandising, warehouse, and distribution teams.• Dealing with customer queries over the phone and via email.• Running production paperwork.• General adm...

Fixed term to 31.3.2026Full time (37) and part time hours (18.5) available.andnbsp; Shift pattern variable.The successful candidates will be part of a busy Customer Enabling Service. You will be responsible for providing a first-class service to our residents and customers who are at the heart of all of our processes. You must demonstrate that you are resilient, willing to be flexible, will support colleagues and strive to deliver a service to be proud of. In exchange, youandrsquo;ll have lots of opportunity to develop and receive support and encouragement from those around you.andnbsp;To be successful you will need to have the communication skills to relate to different people from across the community, presenting a positive, helpful approach and be comfortable working with new technology...

The Education and Skills Team have a new exciting vacancy for a Customer Service Administrator who will ensure that accurate data is entered within relevant systems to claim funding from various agencies, and to assist with a variety of administration duties.Please note that this is an office-based role working daily out of Greater Manchester SkillCentre, Trafford Park, the hours for this role are Monday – Thursday - 7.30am - 3.30pm & Friday 7.30am - 3pm.As one of the largest providers of skills and training in the UK, we are dedicated to supporting businesses and individuals with apprenticeships, higher education, and commercial training. We help people to develop their skills across a diverse range of sectors and levels, with our work with leading businesses to ensure our curriculum boos...

Techincal Customer Service Engineer£28,000 - £33,000 + Training + Career Development + loads of benefits Clevedon (Office based position) On offer is the opportunity to join a manufacturer at the forfront of environmentally friendly technology. They are also a service and maintenance provider. They are looking for an ambitious person to come on board and join the Service Team. Required is a Service Coordinator / Service Controller who will be responsible for working alongside the customer service teams to offer top quality service to customers on a day to day basis. Planning EEngineers workloads and diaries.Roles and Responsibilities * Responding to customers and delivering support that is needed * Communication with customers and engineers * Being the point of contact for large and small...

Customer Experience Advisor |S1| Retail & Business Banking | Customer InteractionsCountry: United KingdomJoin our community. We are currently recruiting for full time Customer Service colleagues on a 12 month fixed term contract, with a base salary of £22,400 along with an additional £500 flexible benefit.For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and problem solver. Whether you’re helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you’ll never know what the next challenge will be.What’s not in doubt is that you’ll have plenty of support. Life in a branch can be busy, varied and challenging, ...

Customer Experience Advisor |S1| Retail & Business Banking | Customer InteractionsCountry: United KingdomJoin our community.We are currently recruiting for full time Customer Service colleagues on a 12 month fixed term contract, with a base salary of £22,400 along with an additional £500 flexible benefit.For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and problem solver. Whether you’re helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you’ll never know what the next challenge will be.What’s not in doubt is that you’ll have plenty of support. Life in a branch can be busy, varied and challenging, s...

Location:Offering flexible new ways of agile working within the Council Offices based at Princes Road, Maldon, subject to business need.DescriptionThis is an exciting job role, if you love working with customers in a fast-paced environment that offers a diverse environment where no day is the same; this could be for you.Customers are at the heart of everything we do at Maldon District Council. This role is at the centre of the organisation and you will assist in providing a front-line response to customer enquiries and play an integral part in the consistent delivery of a reliable and professional service.In this role you will support the team to ensure day to day completion of the General Office workload is complete to achieve high performance, with a customer centric focus. With a strong...

Job VacancyEssentialCompetence in literacy and numeracy, such as three Standard Grades at level 3 or above, including Mathematics and English or equivalent subjects. SVQ 2 or equivalent is an acceptable alternative.Demonstrable knowledge of word-processing, spreadsheet, keyboard and clerical skills, such as SVQ 2 in Administration or equivalent.CLOSING DATE - 6th January 2025INTERVIEW DATE - 14th January 2025Job AdvertPosition Title: Homecare Customer Care AssistantPosition Number: WAC0615Directorate: Health and Social CareLocation: Bonnyrigg Health CentreContract Status: PermanentHours of Work: 21 hours per week 16-22 (4 DAYS ON 4 DAYS OFF INCLUDING WEEKEND WORK)Weeks per year: 52Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first po...

CUSTOMER SERVICE ADVISOR KNUTSFORDIMMEDIATE STARTS AVAILABLE ***** 3 MONTH FTC*****£13.00ARE YOU A VIBRANT AND CONFIDENT CUSTOMER SERVICE ADVISOR?ARE YOU LOOKING FOR TEMPORARY WORK BEFORE EMBARKING ON YOUR NEW CAREER PATH?DO YOU ENJOY WORKING IN A FAST PACED ENVIRONMENT?IF THIS SOUNDS INTERESTING, THEN THIS IS THE ROLE FOR YOU!I am recruiting for 3x customer service advisors to join an existing team, working on a project. You will work with existing customers, whilst they are transitioning onto a new system, and will be converting their account applicants.• You will make outbound calls to customer to highlight product benefits• Identify opportunities to boost customer satisfaction• Build strong customer relationships by understanding their needs• Identify upselling opportunities to enhance...

Part Time Customer Service AdvisorLocation: Knowle BranchSalary: £16,380 per annum Contract: Permanent Hours: 25 hours per week 09.00 – 14.00, Monday – Friday and 09:30 – 12:30 SaturdayAre you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge awaiting for you.As a Customer Service Advisor at our Knowle Branch, you will ensure our customers’ needs are at the forefront of your day every step of the way. From having genuine conversations in customer focused meetings you will be able to successfully provide a solution to their individual needs.Key Responsibilities • To be the face of the West Brom• To deliver excellent customer service every time• Identifying and providing solutions to customers’ n...

Post: Box Office Customer Service Assistant (Ref: CSA)Salary: £11,928.80 p.a. (20 hours per week)The Council is looking for a friendly, professional, and motivated Box Office Customer Service Assistant to join the team at The Spotlight. This role is key in providing an outstanding experience for the venue’s visitors through efficient ticketing services and excellent customer care.Applicants should deliver a warm, welcoming, and helpful service to all customers. Assisting with ticket sales, reservations, and queries using the ticketing system. Supporting the smooth operation of box office services during events and busy periods. Handling customer enquiries and resolving issues efficiently and professionally.You should have previous experience in a customer-facing role, ideally in a box offi...

Meridian Business Support are seeking a Customer ServiceAdvisor to join a national Customer Contact Team based in a call centre environment in the heart of Middlesbrough (TS1) Start a new & exciting career within the Banking & Financial services sector, within our clients award-winning international company that operates within 7 countries and have 27,000 colleagues. - Salary: £23,020pa + performance based bonus - Any 5 days out of 7 – Includes Weekend Work on rotation - Shifts times between 07:00 to 23:00 - Latest start time 15:00 - Contracted to 38.33 hours per week **Hybrid working Offered after initial 12–16-week on-house training** As aCustomer ServiceAdvisor,you will be thefirst point of contactforcustomers. Throughgreat conversations,you willunderstand the customers situation,ta...

Keele University have established a new Transformation Department to drive the transformation of our professional services. The team will focus on enhancing technology, business processes, and workforce skills to deliver improved service quality, greater efficiency, and a positive impact on the student experience. These newly created roles offer a unique opportunity to help shape the future of Keele University and play a pivotal role in our transformation journey.As Business Analyst (Customer and User Requirements), you will be responsible for supporting the delivery of exciting business change projects which are critical to the ongoing development of professional services at Keele University. The primary focus of the role is lead on the capture and analysis of customer and user requiremen...

We are seeking an organised person to join our client’s team as a Customer Service Administrator. Based in Thetford, this is a permanent position working 36.5 hours per week between 8:30 – 17:00 Monday to Thursday and 8:30 – 14:15 each Friday. The annual salary on offer is negotiable, depending on experience.The CompanyOur client is a stable and successful manufacturing firm. The company are a well-established business who design, manufacture, and install equipment for the building services market. They employ over 120 members of staff across two sites in Thetford.The JobWorking in a small but hard-working team, the Customer Service team are the first port of call for any customer queries and for delivering customer updates but are also responsible for ensuring that order information is co...

Customer Compliance LeadFixed Term, Full Time£44,571 to £52,437 per annumLocation: ChelmsfordWorking Style: Anywhere workerClosing Date: 5th January 2025 This is 12 month Fixed Term Contract opportunity The role This role ensures Customer Services meets all statutory and Essex County Council (ECC) policy requirements through effective controls and checks. It provides senior management with the assurance they need and handles high-level policy and service enquiries and complaints, ensuring top-notch responses.You'll be at the forefront of delivering efficient service recovery, championing customer experience, and tackling the root causes of complaints. By leveraging performance data and customer feedback, you'll drive continuous improvements and implement cost-effective, tech-driven solutio...

Customer Service Advisor (Fraud)Leeds (Hybrid)£12.91 per hourLooking for a fresh start in 2025? We've got exciting Customer Service Advisor roles in the Fraud Team at one of the UK's leading banking groups, with January start dates!The Role:Location: Leeds Head Office for 10 weeks' training, then hybrid working.Pay: £12.91 per hour, paid weekly via Search.Contract: This is an initial 6-month temporary contract, with a strong possibility of a permanent position depending on performance.Hours: 35 per week, Monday-Friday (8:00am-7:30pm) and rotational Saturdays (9:00am-5:00pm, 1 in 3). Flexible working available.Benefits: 39.5 days of holiday annually.Start Dates: 20th January 2025, 27th January 2025, 3rd Febuary 2025Your Responsibilities:Deliver excellent customer service and find solutions ...

Are you looking for new opportunity in 2025? If so keep reading as we have a number of exciting positions available with January start dates!We have a number of opportunities available with scattered intakes in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud. This opportunity is a temp - perm opportunity, which is a fantastic opportunity to join this business. This role will be based in the Glasgow city centre head office initially for the training period with the option to then work on a flexible hybrid model after 10 weeks training is completed. My client also offers an attractive holiday allowance of 39.5 days a year! You must be...

Are you looking for new opportunity in 2025? If so keep reading as we have a number of exciting positions available with January start dates!We have a number of opportunities available with scattered intakes in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud. This opportunity is a temp - perm opportunity, which is a fantastic opportunity to join this business. This role will be based in the Leeds city centre head office initially for the training period with the option to then work on a flexible hybrid model after 10 weeks training is completed. My client also offers an attractive holiday allowance of 39.5 days a year! You must be a...

Job AdvertDo you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers or clients withtime critical constraints or consulting with various departments to investigate queries, you will be the difference between theircustomer/client experience being just average or an exceptional one.You'll be working from home with 1 day a week at ourNormanton site, doing 37.5 hours a week, working Monday to Friday on an annual salary of £22,871.15 per annum. Benefits We don’t work on weekends.discounted PureGym memberships, 33days of annual leave including bank holidays as well as the option tobuy more, get it your way with Wagestream, a workplace pension, access to simply health and other perks. You’ll also have accessto My Rewards our benefits platfor...

Customer Services Team LeaderWe are recruiting for a new role with a client in the healthcare marketplace, based just north of Alton in Hampshire. The role is to work as a member of a small ( but growing) team of 3 customer services people. You will also act as a team leader for the group. Responsibilities include answering incoming phone calls, addressing customers questions around products, deliveries and services as well as processing orders and invoices. As a person, you will have an excellent phone voice, understand the importance of happy customers, and know that diplomacy and tact are key to the backbone of a strong sales department. The role is office based, 9 -5, but for the right person there is the availability to be set up to work from home for 1 or 2 days per week. If this app...

Customer Account Co-ordinator Bristol Up to £30,000 doePermanent Our client is looking for an Account Coordinator working as part of the commercial team to be the internal voice of the customer ensuring their requirements and expectations are knownKey Responsibilities – Customer Account Coordinator • Communicating with customers to support and understand their requirements• Incoming Business Telephone calls and connections to Department staff• Maintaining customer data if appropriate and ensuring systems are up to date• Work closely with Production Control and Production to balance the orderbook into a production plan.• Ability to analyse potential delivery concerns from data provided• Working closely with internal stakeholders to meet customer dates• Negotiating order book changes with cl...

Commercial OperationsWe are looking for highly motivated and enthusiastic members of staff to join our hospitality teams on Streatham and St Luke’s the campuses.This full time, permanent post will be operational across numerous locations within the Commercial Operations wider team.Summary of the roleWorking 36.5 hours per week for any 5 days out of 7 this role will require you to work most shifts Monday to Friday however some evenings and weekend working will be required.Our team is driven on providing an exceptional customer service experience. Staff and students use our facilities year round, along with external customers out of term time. Across the campuses we provide the following services; retail shops, retail catering, residential catering, licenced premises, hospitality, conferenci...

Salary £11,466 per annum (£28,665 pro rata)Location Huntingdon / HybridFull/Part Time Part timeTotal Weekly Hours 15 hours per week – we are flexible on how this works for you.About us:Papworth Trust is a leading disability charity. Our vision is a world where disabled people are seen for who they are, and our mission is for disabled people to have equality, choice and independence. Key description of the role:Here at Papworth Trust, we’re proud to make things personal. If it matters to our customers, it matters to us. We’re recruiting for a brand new role to support our drive to deliver a proactive, positive and impactful customer complaints service.As Customer Experience Coordinator you will be instrumental in coordinating the customer complaints process and working with colleagues acros...

Customer Service AdvisorChippenham£25,000 (Rising after Probation)Hybrid WorkingOur client are a market leading fleet management company, due to continued growth they are seeking a Customer Service Advisor to join their office in Chippenham.Key Responsibilities – Customer Service Advisor• Take incoming calls from customers who wish to organise service, maintenance and repairs to their company vehicles• Receive calls from customers who have broken down• Organise and book service, maintenance and repairs with the appropriate suppliers• Ensure that recovery vehicles are organised promptly• Organise courtesy vehicles or make first arrangement for rental vehicles• Schedule other ancillary services as required• Keep customers and other interested parties informed of progress• Ad hoc tasks as req...

The roleWe have exciting opportunities for people who have a passion for customer service and have previous experience in this sector. As a top-rated organisation for social housing, Housing Plus Group is a leading provider of homes and care services that customers can trust. When you join our friendly Customer Service team, you’ll be providing the all-important help and support that maintains this trust.You’ll be handling a wide variety of incoming customer communications via phone, email and social media. We’ll expect you to pay close attention to people’s individual needs and use all your initiative to work with other departments and ensure an effective response.What skills and experience we are looking for:Good experience of customer contact, preferably in a busy call handling environm...

Seeking a role within a supportive and collaborative team? Have you got previous customer service administration experience?Our client based just outside of Mansfield is looking for a Customer Service Administrator to support the team.The working hours are Monday- Friday, 9am- 5pmThis is a minimum 12-month contract.Key Responsibilities:• Processing returns• Updating database and tracking• Raising credits• Processing orders• General administrationRequirements:• Experience with SAP is preferred• Previous administration experience• Excellent attention to detail skill• Proficient on Microsoft Office.If you are interested in this amazing role please apply now or email your cv to rebecca.haggar@ambitionspersonnel.com or call 01623 600 835MAN1...

The Customer Fulfilment Centre (CFC) Advisor is a crucial service delivery role in the Customer Fulfilment Centre which assists by providing high performing, effective and consistent services to residents, businesses and partners.Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We seek the best talent from the widest pool of people as diversity is the key to our success. About the role Your role will be varied, and you will deal with a range of enquiries face to face, over the telephone, by email and text messaging. You will be required to: Provide excellent customer service by giving accurate and up to date advice Understand the needs of customers and handling difficult situations in a sens...

Part Time Customer Experience Advisor Hours: 9am – 7pm, weekend work occasionally, hybrid working availableDuration: Temporary until March 2025Pay Rate: £13.00 - £13.50 per hourLocation: Holmes ChapelKey Duties:• Manage incoming calls and emails efficiently, responding to inquiries regarding bookings and memberships with accurate and timely information.• Assist potential and existing customers by providing detailed explanations of services, membership benefits, and booking procedures.• Maintain a courteous and professional demeanor to ensure a positive customer experience.• Engage with potential customers through various communication channels, such as phone calls, emails, social media, and live chat.• Identify customer needs and interests, tailoring your approach to effectively present re...

I am currently recruiting for a Customer Service Administrator to join my clients Recruitment team, based in Eurocentral on a contract until April initially. You will be based on-site for the first 2 weeks of training, with the option of flexible working once you are fully trained. Whilst you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary.For this role, you must have a driving license and access to your own vehicle, as Eurocentral is not easily accessible by public transport if you don't live locally. You will work Monday - Friday 10am - 6pm. You will work on rotational weekends, potentially every 3rd weekend working hours between 10-6, with a day off during the week. The ...

Out of Hours Customer Service Advisor needed in Lincoln, £12.08ph PAYE - Reference: 36282425 hours per week - The shifts are Monday – Friday 5:30pm – 11:30pm and Sat/Sun 8am – 11:30pm.To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.Working as a Customer Service Advisor, within the Out of Hours Team to provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system, within a PCI compliant environment. Using the Social Care framework &...

Are you an experienced customer service administrator looking for a new opportunity? We have a great role for you to join a small, friendly team on a temporary-to-permanent basisLocation: GranthamWorking Hours:• Monday to Thursday: 08:30 – 17:00• Friday: 08:30 – 16:30After 12 weeks, this position will become permanent for the right person.What We’re Looking For: We’re seeking someone with experience in Sage, Microsoft Word, and Excel, who enjoys working in a busy, supportive environment.What You’ll Be Doing:• Responding to customer enquiries, managing sample requests, product reservations, sales orders, and returns via phone and email.• Raising sales orders using Microsoft Word and passing them to the accounts team for Sage input.• Preparing quotations and proforma invoices on Sage as need...

Customer Support Assistant needed in Kirkby in AshfieldThe rate is £12.85ph PAYEThis is a temporary roleThe reference number is: RQ1431915The successful candidate will be office based. Main duties are call taking as part of a team of 13. They will be responding to queries around switch board calls in relation to waste and environment services. They will be taking spring clean and garden waste payments.1-2-1 training will be given by an experienced team member and a paired working environment in the office will be arranged for support while learning. System training will be given so that jobs can be raised and payments can be taken.Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone...

What's involved with this role: Temporary Customer Service Officer/Admin x 3Job Ref: Brent 5259607Pay Rate: £16.00 per hour PAYE Hours per week: 36 Monday – Friday, 8.50am to 5.05pm Role Length: This opening assignment is for 3 months City: Wembley, LondonHybrid working after the first month The purpose of the role is to provide a professional first point of contact and to work effectively and professionally with internal and external colleagues to resolve customer enquiries, complaints and transactions covering a range of specialist Council services.Candidates must have exceptional customer care skills and experience of providing a customer-focused service in a demanding, fast paced customer service environment including areas requiring the application of discretion or judgement.Key Resp...

- Suffolk County Council – Customer Contact Centre, Stowmarket IP14 1AD - Hybrid- £24,404 per annum (pro rata for part time)- 37 hours hours per week - Flexible working options available- PermanentAs a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as a Customer Experience Officer, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.Reimagine the possibilities.Your role and responsibilitiesJoin us as a Customer Experience Officer and play a vital role in providing excellent customer service. In this frontline position, you'll be the first point of con...

The Association is seeking to recruit a highly motivated individual to work in our busy Islay, Jura and Colonsay Team, dealing with day to day customer enquiries in relation to the associations services. Customer Services Assistant Location: IslayFixed Term to 31st March 202521 hrs per weekWork Pattern 9am – 5pm Monday, Tuesday & Wednesday£22,136 - £24,382 The Association is seeking to recruit a highly motivated individual to work in our busy Islay, Jura and Colonsay Team, dealing with day to day customer enquiries in relation to the association’s services. The successful candidate needs to have a minimum of 3 National 5’s or equivalent and to be competent in the use of Microsoft Office pac...

Catalent Pharma Solutions are seeking to recruit a Customer Service Analyst to join our Financial shared service supporting customer service for both Accounts Payable and Receivable in Swindon.As a Customer Service Analyst your working hours will be to meet our US based clients and will be required to work Monday - Friday 14:00 - 22:00.The Customer Service Analyst will work within the financial shared services team supporting both Accounts Payable and Receivable, they will work with the Manager of customer services to ensure that the business partners, internal stakeholders, and our suppliers receive effective and accurate support from the shared services organization.The RoleEnsure timely and compliant replies to our customers (internal and external).Work with external agencies/suppliers ...

Job AdvertDo you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers or clients withtime critical constraints or consulting with various departments to investigate queries, you will be the difference between theircustomer/client experience being just average or an exceptional one.You'll be working from home with 1 day a week at ourNormanton site, doing 37.5 hours a week, working Monday to Friday (Swingshift of 8:00 - 16:00 and 9:00 - 17:00) on an annualsalary of £22,871.15 per annum. Benefits We don’t work on weekends.discounted PureGym memberships, 33days of annual leave including bank holidays as well as the option tobuy more, get it your way with Wagestream, a workplace pension, access to simply health and other perks. You’ll also ...

Job AdvertDo you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers or clients withtime critical constraints or consulting with various departments to investigate queries, you will be the difference between theircustomer/client experience being just average or an exceptional one.You'll be working from home with 1 day a week at ourNormanton site, doing 37.5 hours a week, working Monday to Friday (10:00 - 18:00) on an annual salary of £22,871.15 per annum. Benefits We don’t work on weekends.discounted PureGym memberships, 33days of annual leave including bank holidays as well as the option tobuy more, get it your way with Wagestream, a workplace pension, access to simply health and other perks. You’ll also have accessto My Rewards our ...

Asset & Technology Solutions provides innovative, safe and sustainable solutions to the Balfour Beatty projects across the UK. Our wide range of equipment and services includes HGV’s, tower and crawler cranes, piling equipment, CCTV and security services, survey services and drones, suction excavators, sweepers, modular accommodation and much more. Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, ...

We are seeking a skilled and motivated individual to join our client’s team as a Revenue & Benefits Customer Service Advisor. In this role, you will provide high-quality support to customers in relation to Revenues and Benefits services, including Council Tax, Housing Benefits, and Council Tax support. Working from 6th January to the 31st March, working hours consisting of 8:45am-5:15pm with 1 hour lunch, working from either their Boston, Spalding or Horncastle office’s with a possibility of working remotely (You may need to travel to each office for training purposes). Basic training and induction regarding the phone systems will be provided.Required skills- • Experience in Revenues & Benefits, in Academy (capita) and NEC (enterprise).• GDPR, safeguarding and health and safety awareness. ...

To provide the Customer Team withing the Compliance and Assurance service with high quality administrative support for its operational delivery.An opportunity has arisen within the Companies, Customer, Compliance and Assurance Service, based within the Governance Directorate, for a Customer Assistant to support the teams with high quality administrative tasks. This is a permanent position. There will be opportunity to gain a breadth of knowledge across all the services that together help to ensure that the Council is safe, ethical and well-managed.Tasks will include:Triage of incoming contact to the CouncilCoordination (logging, acknowledging) of casework including comments, compliments, complaints and correspondenceEfficient management of casework on the Council’s Granicus (Firmstep) syst...