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Company Harborough District Council
in Market Harborough
15.01.2025 Updated on: 16.01.2025
Job title Customer Services AdvisorHours 27 hours per week (Monday to Friday rota)Salary Grade 3 – Full-time equivalent £25,584 to £26,409 (pro rata) As a member of the Customer Services Team, dealing with a range of enquiries about Council services, you will play a key role within the team in providing excellent customer service to our customers. Our Customer Services Team provides the important front line “one stop” service through various channels of communication such as contact centre telephony, meeting with customers through pre-booked appointments, engaging with customers through website/webchats, emails and social media.If you are someone who enjoys working with people, who is enthusiastic, has excellent interpersonal and communication skills (both written and verbal), along with t...
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