53 Jobs found for job customer-experience-officer in United Kingdom

What's involved with this role: Temporary Customer Services Officer/Admin – Housing Repairs Reference no: ATR 5248062Pay Rate: £13.02 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 monthsCity: LondonThe purpose of the role is to receive and manage customer calls; raising support tickets, to enable tracking and resolution of customer repair, housing and rent requestsKey responsibilities: Investigate and resolve customer complaints. Answer customer enquiries and resolve customer issues in an efficient and timely manner. To provide regular, up to date information, support and advice, to C&C customers and colleagues alike. Liaise with housing and repairs colleagues, to ensure a timely and high-quality service, to our re...

What's involved with this role: Interim Planning Officer - Property & Planning & Building ControlReference no: Greenwich RQ1259519Pay rate: £22.25 per hour PAYEHours per week: 35 Monday – Friday, normal working hoursThis opening assignment is for 4-6 monthsCity: WOOLWICH, LondonA Planning Officer is required to examine and evaluate all types of planning applications made under the Town and Country Planning Acts and related legislation and to assess whether proposals are in accordance with Council’s policies and liaises with officers of other directorates on matters arising from planning.Key responsibilities: Assist with carrying out project briefs and feasibility studies in relation to regeneration and/or economic strategy work and liaising with staff in Council Planning as required. Dea...

What's involved with this role: Temporary Housing Choices Case Officer – Homelessness Prevention Reference no: NW Leicestershire TCL 5248067Pay Rate: Up to £14.74 per hour PAYE depending on experienceHours per week: 36.25 Monday – Friday, normal working hoursRole Length: This opening assignment is for 1 monthCity: Coalville, LeicestershireHybrid working – at least 2 days in the office per week The purpose of the role is to prevent homelessness by giving comprehensive advice and assistance, covering the full range of housing options offered by the Council and other agencies to enable customers to find solutions to their housing issues.To provide first line support to those seeking advice, undertaking initial assessments to identify customer needs and ensuring that customers can access the...

What's involved with this role: Temporary Recruitment Support Officer / Admin – Human Resources Reference no: AFC RQ1258784Pay rate: £12.53 per hour PAYEHours per week: 35 Monday – Friday, normal working hoursThis opening assignment is for 2-3 monthsCity: WATFORD, HertfordshireA DBS disclosure is listed as a requirement for this role; however the level of disclosure has not been specified by the client.International Police CheckA Recruitment Support Officer is required to support recruitment by administering contract and compliance checks for successful applicants. The Recruitment Team works hard to attract, manage and hire talented individuals for a diverse range of services and locations across the UK. The Recruitment Support Officer will manage and co-ordinate the pre-employment and ...

What's involved with this role: Temporary Senior Payroll Administrator/ HR Transactions Officer – Human Resources Job Ref: Surrey 92189Pay Rate: £17.50 per hour PAYE Hours per week: 35-37 Monday to Friday, normal working hours Role Length: This opening assignment is for 3 monthsCity: Reigate, Surrey Standard DBS disclosure required for this roleThe purpose of the role is to perform accurate and timely employee administration and transaction processes using systems (unit 4) where appropriate, to agreed standards and targets. The role holder will create, maintain and process documentation, records and data to agreed procedures and standards.Key Responsibilities: Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and despatch a range of corre...

What's involved with this role: Interim Waste & Transport Manager Job Ref: Rugby (HQ) 17745Pay Rate: £28.32 per hour PAYE Hours per week: 37 Monday to Friday, normal working hours Role Length: This opening assignment is for 1 month, likely to be extended City: RugbyThe purpose of the role is to lead and manage the waste, recycling and street cleansing services delivered by the Council. These services currently consist of household and commercial waste and recycling collections, street cleansing and cleaning activities, deep cleansing and rapid response, bulky waste, fly-tipping, flyposting, and graffiti.Key Responsibilities: Be the Council’s lead officer and subject matter expert in all matters relating to the services. Lead and manage all matters relating to Council Transport including...

Job AdvertAre you passionate about working with people and looking for a new challenge? Do you thrive when working collaboratively with people to achieve positive experiences and outcomes?Are you looking for an opportunity to use your experience and gain new skills in an interesting and fast-moving environment?Do you have an inquisitive and innovative mind- can you get to the bottom of issues and find the real cause of a problem?Can you see things from different perspectives and consider how changes might impact people? Can you help people to adjust tochange?Based in our modern Plaza building in Havant, with easy access to transport links and local shops, we offer a flexible workingenvironment with attendance in the office combined with some remote working dependent on the requirements of ...

What's involved with this role: Interim Senior Planning Officer Job Ref: NW Leicestershire TCL 5247301Pay Rate: Up to £20.22 per hour PAYE depending on experienceHours per week: 36.25 Monday – Friday, 9am to 4.45pm Role Length: This opening assignment is for 2-3 monthsCity: Coalville, LeicestershireThe purpose of the role is to supervise the work of the Planning Officers/Planning Technicians, ensuring that the work is properly distributed, that deadlines are met and that any problems/issues are brought to the attention of the Planning and Development Team Manager or in their absence to the Principal Planning and Customer Liaison Officer.Key Responsibilities: To assess and make recommendations upon all types of planning and related applications within an allocated part of the local author...

What's involved with this role: Temporary Housing Officer/Admin – Resources Job Ref: Stoke 5248049Pay Rate: £16.26 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 1-2 monthsCity: Stoke on Trent, StaffordshireThe purpose of the role is to provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.Key Responsibilities: Manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council. Keep abreast of all relevant legislation. Contribute to the overall performance of the Directorate through per...

What's involved with this role:Temporary Lead Officer - ASC/ Finance Reference no: Gloucestershire 5248108 Pay Rate: £18.06 per hour PAYE 37 Monday to Friday, normal working hoursThis opening assignment is for 6 monthsCity: GLOUCESTERAgile home working, with at least 1 day a week on-site at Shire Hall, Gloucester depending on business needsSupport the provision of a comprehensive financial service, including support of budget preparation, maintenance and closure of accounts, and maintenance of financial systems. Ensure that financial management, accounting and budgetary control/reporting arrangements are working effectively and to assist in providing a financial service to Budget Managers and Budget Holders.Key Responsibilities: Reporting to the Finance Manager - Projects & Capital Improv...

What's involved with this role: Interim Disrepair Officer/Surveyor – Property Services Job Ref: Greenwich RQ1257348Pay Rate: £20.67 per hour PAYE Hours per week: 35 Monday – Friday, normal working hours Role Length: This opening assignment is for 2 monthsCity: Greenwich, ThamesmeadThe purpose of the role is to be responsible for delivering strategic client side activity for the asset management service, including, quality inspections and performance monitoring, investigating and resolving complex customer complaints, tackling statutory disrepair cases and responding to Ombudsman enquiries relating to the repairs service.Key Responsibilities: To provide a comprehensive specialised technical service to ensure that potential disrepairs, statutory nuisance, structural repairs and insurance ...

What's involved with this role: Tempoarary Customer Services Officer/Admin – Housing Repairs Reference no: ATR 5247998Pay Rate: £13.02 per hour PAYE Hours per week: 37 Monday – Friday, 8.30am to 5pm Role Length: This opening assignment is for 3-4 monthsCity: LondonThe purpose of the role is to receive and manage customer calls; raising support tickets, to enable tracking and resolution of customer repair, housing and rent requestsKey responsibilities: Investigate and resolve customer complaints. Answer customer enquiries and resolve customer issues in an efficient and timely manner. To provide regular, up to date information, support and advice, to C&C customers and colleagues alike. Liaise with housing and repairs colleagues, to ensure a timely and high quality service, to our residen...

What's involved with this role:Temporary HR & Recruitment Assistant/ AdminReference no: Stockton on Tees 1000396214912318Pay Rate: £11.59 per hour PAYE 35-37 Monday to Friday, normal working hoursThis opening assignment is for 6 monthsCity: STOCKTONYou will be responsible for assisting in the delivery of transactional HR and Recruitment matters. Required to have a knowledge across the customer base including many customers external to the local authorities that operate on a separate contract and service level agreement basis. This will require you to develop knowledge of various terms and conditions of employment and multiple processes and procedures. Responsible for ensuring the service is provided to a high standard and in a timely manner to meet legislative requirement.Key Responsibili...

What's involved with this role:Interim Planning Enforcement Officer - Planning ServicesReference no: Middlesbrough 1003867714917894Pay Rate: £40.00 per hour PAYE 35-37 Monday to Friday, normal working hoursThis opening assignment is for 6 monthsCity: MIDDLESBROUGHAssist in providing a high quality, customer-focused planning enforcement service by investigating alleged breaches of planning control, pursuing the most appropriate and effective action to remedy these, working closely with Development Management / Conservation / Policy Planners and Officers in other services.Key Responsibilities: Investigate and monitor cases of alleged breaches of planning control (including protected trees and listed buildings). These investigations may include – clarifying if the allegation constitutes deve...

RCN OfficerSoutheast Croydon Office, 35 hours permanentGrade FImagine being faced with a world of exciting possibilities that could ultimately enable you to support our members and help shape the health policies of the future. As the UK’s largest trade union and professional body for nursing, we support over half a million members with unwavering loyalty and total commitment. We represent and develop them, support their practice and lobby on their behalf to make a positive difference to their working lives.We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.As an RCN Officer you’ll use your positive attitude and your knowledge of employment and health and care issues to de...

Location: Civic Centre 1 and hybridAt Kirklees we want to be innovative and creative in the way we work to deliver our services to our communities. Working as the Fire Risk Management Officer, you will be responsible for the delivery of our fire safety requirements, striving to achieve a key part of the Council’s vision – “people enjoy better health throughout their lives”Working with colleagues, partners and external consultants, you will ensure that a high quality, customer focused, and efficient fire safety function is delivered. You will take responsibility for both strategic and operational matters relating to fire safety within the Capital Delivery and Facilities Management (CD&FM) service.Responsibilities will extend within a matrix arrangement and the post holder will ensure a join...

Job Title: Complaints HandlerLocations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based)Contract Type: 6 months tempWork Pattern: Monday-Friday 35 hours per week Start Date: ASAPJob role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. As Complaints Officer you will: The responsibility for the Repairs Service complaints performance ensuring we meet KPI's.To provide and promote a professional and good...

Security Officers Wanted In MARKET DRAYTON! Logistics People are recruiting SIA Licenced Security Officers on behalf of Logistics Security to join our team.Location: Market Drayton and surrounding areas Shift Pattern: Ad Hoc - Temporary Shifts Available• Days: 07:00 - 19:00 • Nights 19:00 - 07:00 • Weekdns • Bank Holidays Pat Rate: £12.00 P/hrAbout Logistics Security:As a leading agency in the security industry, Logistics Security specialises in sourcing and deploying security personnel and solutions nationwide. Working with over 200 extensively trained Security Personnel during peak periods, we focus on developing and implementing comprehensive security supply chain strategies. Our operations involve delivering security resolutions to major Logistics providers across an extensive depot ne...

Neighbourhood Income Officer£38,844.00Per annumAgile Working - Great work life balance37hours per weekBased from Head Office, Cardiff CF24 1GG, with travel to cover all Linc's stockThe opportunity:An amazing opportunity has becomeavailableto join our homes team as a Neighbourhood Income Officer, and we are on the search of the right candidate to join the team who will play an important role in our success.We are a friendly team of housing professionals with a vison to support our corporate plan by working with our customers to sustain their occupation contracts and thrive during these changing economic times. Linc is committed to supporting our customers through the cost-of-living crisis and by joining us you have an opportunity to help us make a real difference to someone's life.We are lo...

Public Sector Partnership Services (PSPS) is looking for its next Head of Finance.The CompanyPSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company operates from its offices in Spalding, Boston, and Horncastle. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.The Role:The Financial Services Department take pride in their ability to deliver a wide range of fully managed finance functions for our client counc...

Job Title: Customer Resolution OfficerContract Type: Temp -Ongoing Work Pattern: 35 Hours Per WeekStart Date: AsapService Care Solutions are looking for a Customer Resolutions Officer on behalf of our client to join a team in London. You will be responsible for delivering a high-quality customer service to customers needing support during reported complex repairs.Job Role -To proactively collaborate with residents to surmount barriers and facilitate repairs.To handle cases related to damp, mould, and disrepair in accordance with regulatory guidance and legislation.To liaise with internal and external partners to ensure that each repair is being completed in the most timely and cost-effective manner.To coordinate internal stakeholders' meetings to facilitate effective management of repairs ...

What's involved with this role: Temporary Housing Options Officer Job Ref: N Warwickshire 5247775Pay Rate: Up to £16.30 per hour PAYE depending on experience Hours per week: 37 Monday – Friday, normal working hoursRole Length: This opening assignment is for 5 monthsCity: Atherstone, WarwickshireHybrid working – 3 days a week in the office Pay rate negotiable for the right candidate Housing Options Officers assess homeless applications and deliver prevention duties. They also assess waiting list applicants. We require an experienced officer that can deliver homelessness duties and has a positive approach to team working.Key Responsibilities: To ensure that good quality information about housing options is readily available for customers and to personally convey that information to customer...

What's involved with this role: Temporary Commissioning OfficerReference no: Gloucestershire 5247811Pay rate: £18.06 per hour PAYEHours per week: 37 Monday to Friday, normal working hoursThis opening assignment is for 4 monthsCity: GLOUCESTER, GloucestershireHybrid working, work in the office 1 to 2 days a week, usually FridaysEnhanced DBS required for this role (amend or delete) A Commissioning Officer is required to complete due diligence checks on new providers of residential care and supported accommodation of children and young people, which includes monitoring quality of providers. It is a busy and face paced role, working to tight deadlines. You will be part of a team of two staff doing due diligence and quality assurance checks, working with a team of 3 further CO’s monitoring pl...

What's involved with this role: Interim PT Temporary Accommodation & Procurement Team ManagerReference no: Greenwich RQ1253507Pay rate: £26.78 per hour PAYEHours per week: 17.5 Monday to Friday, normal working hoursThis opening assignment is for 6 monthsCity: WOOLWICH, LondonA PT Temporary Accommodation & Procurement Team Manager is required to be responsible for the overall management of staff in the Temporary Accommodation and Procurement Team, directly supervising the Senior Temporary Accommodation Officer, Senior Procurement Officer, Senior Access & Support Officer, the Supported Project Manager and the Caretakers. To take the lead in developing and implementing systems and practices to ensure that the service achieves performance targets and quality standards and ensure that staff ...

Job DescriptionProject Manager PKC11332£46,193 - £49,779Pullar House, 35 Kinnoull Street, Perth PH1 5GDThe Housing Capital Projects and New Builds team are recruiting a Project Manager to manage and monitor projects being delivered within the Council's existing housing stock - this includes domestic dwellings, multi-storey flats and sheltered housing complexes. The role also requires the supervision and reporting of progress in relation to New Build housing programmes.The role will cover workstreams that include but are not limited to the following:- New Build Housing- Central Heating Upgrades- Major Adaptations- Heat Pumps and Renewable Technologies- Shops & Offices- Sheltered Housing- Commercial Fire Alarms Upgrades- Multi-Storey Refurbishments - Delivery of SHQS work.The Capital Investm...

A Vacancy at Dorset HealthCare University NHS Foundation Trust.To Support the Medical Equipment Maintenance manager by providing customer support services to clinical groups throughout the Trust and to other healthcare providers and clinical engineering. To offer customer support advice to Clinical and Engineering staff.To manage and help Clinical Equipment Support Officer, prioritise, and plan work. Deputies for Clinical Equipment Maintenance Manager during any period of absence. To propose and implement changes in work area as part of Clinical Equipment Maintenance team. To prioritise, plan and organise own work schedules adjusting for emergency work.Provide reports and deputies for Clinical Equipment Maintenance Business Manager at Medical Device Managers and Links, Lead and Group Meet...

Job DescriptionSenior Clerical Assistant (Fixed Term until 31 October 2024) - PKC11327£23,838 - £25,189HMP Perth, Edinburgh Road, PerthPlease note: Only existing employees of Perth & Kinross Council may apply.Working across HMP Perth and Community Based social work teams, you will be responsible for developing, managing and providing a comprehensive and consistent administrative support service to social work teams who are part of the Justice and Community Safety Services.We are seeking a confident individual to provide an efficient and effective administrative support role as part of very busy team within the Justice and Community Safety Services.You must have the ability to deal with confidential client information sensitively and appropriately.An aptitude to updating information to a va...

We have an exciting opportunity within the West Northants Council.We are looking for a Business Relations Officer to support the Supported Living Review Team. This team is working closely with our Commissioning colleagues to review all current Learning Disability, Physical Disability, ABI, Autism and Mental Health clients living in Supported Living Accommodation. The remit of the team is to review and consider all options to meet Care Act eligible needs that promote and maximise independence, wellbeing, inclusion, and control.As the Business Relations Officer you will work alongside the Team Manager and Service Manager as part of a project team and be responsible for assisting the Team Manager to collate, report and analyse data for the project. You will also be responsible for supporting ...

We are looking for an enthusiastic individual who has a background in the development and maintenance of ICT systems relating to IDOX Uniform. The role plays a key part within the team to help ensure the smooth running, compliance and professional provision of the planning, environmental health and licensing services.Purpose of the job You will be responsible for the day to day maintenance of our service systems, predominantly IDOX Unform, Public Access and EDMS to include systems and security administration, business configuration, dataloads and maintenance of all Uniform modules in use, including operational documents and templates. As we are constantly evolving and improving our service, you will play a key part by leading on projects to enhance and upgrade the system. This will always ...

To provide an effective, customer focused support service to people and children who are in receipt of Direct Payment. The post will support the Direct Payment Team Leader by managing the daily tasks for staff and lead the team through the effective use of systems and processes deliver an efficient service.The Senior Direct Payment Officer is a key contact for colleagues and people for queries and manages complex issues when required.The post holder will ensure an integrated approach to reconciling Direct Payments by assisting with the implementation of new technologies, methodologies and processes that meet the needs of the service. This role will identify and investigate potential situations where people may not be managing their Direct Payments in an appropriate way and to recommend act...

What's involved with this role: Temporary IT Support Officer x 2 - Digital Services Reference no: Brent 5247536Pay Rate: £18.66 per hour PAYE Hours per week: 35 Monday – Friday, normal working hours Role Length: This opening assignment is for 3-4 monthsCity: Southwark, London Basic DBS disclosure is required for this role Support and maintain the existing ICT infrastructure for the shared service, covering all four areas of client, datacentre, voice & data network and application support, but with additional specialisation in one of the areas. Work on a rota basis covering call triage, call resolution & escalation, on-site support across all shared service sites, project related work, and provide cover for colleagues in other teams as and when required.Key Requirements: Monitor incomi...

What's involved with this role:Temporary Council Tax Collection Officer/ Admin - Revenue & BenefitsReference no: Exeter TCL 5247588Pay Rate: £13.02 per hour PAYE37 Monday to Friday, normal working hoursThis opening assignment is for 2 monthsCity: EXETERRate is negotiable depending on experienceRemote workingCollect Council Tax. Deal daily with queries received as a result of recovery action being taken on cases that have fallen into arrears.Monitor cases in arrears daily, and where appropriate, initiate escalation of recovery action in accordance with statutory regulations, legislation and case law. Promote and uphold the ‘Help me with my financial/housing problem’ system principles, including taking one view of debt, and consistently using income and expenditure detail to inform sustaina...

What's involved with this role:Temporary PCN Appeals Officer/ AdminReference no: Brent 5247365Pay Rate: £18.66 per hour PAYE36 Monday – Friday, 08:30 - 16:30This opening assignment is for 2 monthsCity: WEMBLEY, LONDONThe candidate will be responsible for processing challenges and helping reduce the backlog. Knowledge and experience is required in this field. Assess and respond to representations, appeals, and other statutory correspondence which contest parking and traffic related Penalty Charge Notices (principally issued for violation of parking, bus lane, and moving traffic restrictions). Take decisions on whether or not to uphold or cancel Penalty Charge Notices in accordance with council policy and all relevant legislative processes. Key responsibilities: Be highly proficient in the ...

What's involved with this role: Temporary Homelessness Prevention/Relief Prevention & Relief Officer x3 – Housing Needs Reference no: Brent 5247460 Pay rate: £19.95 per hour PAYEHours per week: 36 Monday to Friday, normal working hoursThis opening assignment is for 3 monthsCity: WEMBLEY, LondonHybrid working, 3 days in the office per week (2 of which will be in Harlesden)The purpose of this role is to deliver intense specialised support to single individuals and couples without dependent children who are in housing need. The posts’ primary function is to prevent homelessness by helping customers to retain their current accommodation and where this cannot be achieved, present a range of housing options to resolve their homelessness. To work closely with supported accommodation providers, p...

What's involved with this role:Temporary Accommodation Services OfficerReference no: Brent 5247235Pay Rate: £18.66 per hour PAYE36 Monday – Friday, normal working hoursThis opening assignment is for 2 monthsCity: WEMBLEY, LONDONThe Accommodation Services Team deals with the day-to-day supply of emergency accommodation to households in urgent housing need, as well as nominations to longer-term temporary accommodation and to direct lets in the private rented sector and the collection, delivery, storage and disposal of property owned by homeless households. The team is also responsible for customer rent accounts and income recovery, including the recovery of arrears and verifications. The team works closely with the housing benefits service to ensure maximum take-up of benefits to households...

What's involved with this role: Interim Executive Support Officer/PA/Senior Administrator Reference no: K&C 5247465Pay Rate: £21.02 per hour PAYE Hours per week: 36 Monday – Friday, normal working hoursRole Length: This opening assignment is for 3 monthsCity: Kensington, London Minute taking skills and experience are essential for this roleHybrid working – 4 days in the office The purpose of the role is to provide complete Executive Support, personal, administrative and secretarial services to members of the Housing and Social Investment leadership team.Key responsibilities: Co-ordinate approvals and correspondence on behalf of Exec Director and DMT Reports. Collate information and prepare briefings and presentations, gathering, analysing and presenting as appropriate. Provide office man...

Do you have excellent business administration skills with an interest in working in Adult Social Care?Do you want to work in a welcoming, rewarding, yet busy environment?Are you self-motivated, enthusiastic and have excellent organisational skills?If so, we would love to hear from you!We are seeking to appoint a 37 hour Co-ordination Support Officer to play a vital role in Adult Social Care providing administrative support to social care professionals. This permanent opportunity offers excellent benefits and you will be fully supported with a comprehensive induction programme and opportunities for further learning.As part of the team you will hold:-Excellent IT skills including Microsoft Word, Outlook, Excel and the ability to learn new IT systems quickly and input data accurately.Knowledg...

The College is committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of our business.Are you an experienced Security Officer? Do you want more structured hours? The Leicestershire College are looking for an experienced Security Officer to join the Estates team in providing a flexible, efficient and effective security service at all times.The post holder requires flexibility to work a rotational shift pattern. Working 37.5 hours per week over 5 days. The shifts are 5.45am-1.45pm or 1.45pm-9.45pm and are rotated between the team. Whilst your main days of work will be Monday-Friday, you will be required to work an occasional weekend to cover events such as open days. Key responsibilities include regular surveillance patr...

Benefits and Council Tax Officer Temporary - 3 Month Contract (Possibility for Extension) Newham, London Full Time 0900-1700, 36 hours a week Start Date - 22/04 We are currently looking for 2 officers that are required to work on a backlog of new Housing Benefit claims. Candidates must have extensive experience and knowledge of housing Benefit legislation and Northgate Revenues and Benefits system. Please note, a basic DBS is required for the role. Essential RequirementsA commitment to operate in a customer focused environment Ability To Communicate Effectively Both Orally & In Writing To A Wide Range Of peopleAbility To Organise Own Workload To Meet Targets & Deadlines Ability to work as part of a team and on own initiative Detailed Knowledge Of Housing & Council Tax Benefit LegislationEx...

Sustainable Travel Planning OfficerSecondment, Full TimeUp to £28,432 per annum Location: ChelmsfordWorking Style: Anywhere worker Please note that this is a secondment opportunity for a period of 2 years. Join our dynamic Sustainable Transport (ST) team in our mission to transform Essex into a Safer, Greener, and Healthier County. We're dedicated to fostering active travel and sustainable transport options, enhancing our residents' well-being while reducing our carbon footprint.As the Sustainable Travel Planning Officer, you'll spearhead collaborative efforts with diverse stakeholders to craft innovative strategies promoting sustainable travel among schools, businesses, and new housing developments. Your role will involve orchestrating the development, implementation, and monitoring of ...

What's involved with this role: Temporary Tenancy Enforcement Officer - Community Housing Reference no: Greenwich RQ1245435Pay rate: £19.30 per hour PAYEHours per week: 35 Monday to Friday, 09:00-17:30This opening assignment is for 2 months City: WOOLWICH, LondonOffice based role A Tenancy Enforcement Officer is required to provide a comprehensive, high quality, customer focused range of front-line services to residents. Responsible for the day-to-day management of tenancy and neighbourhood issues in respect of a designated group of dwellings, ensuring the proper and appropriate use of accommodation and ensuring that residents receive an efficient and effective service in respect of tenancy and related issues. To provide a highly visible proactive presence on estates and other housing l...

What's involved with this role: Temporary Housing Assessment & Lettings Officer/Admin Reference no: Brent 5247201Pay Rate: £19.95 per hour PAYE Hours per week: 36 Monday – Friday, normal working hoursRole Length: This opening assignment is for 2-3 monthsCity: Wembley, London The purpose of the role is to be the face of Brent Housing. Provide visible, accessible housing management services on the ground to customers renting homes, garages or travellers sites, owner occupiers and shared owners in the boroughKey Responsibilities: Manage the pre-void and letting’s function (checking in, and checking out process) promoting the Brent Housing Management brand and create the best experience to new and prospective customers. To investigate and assess all households who apply for housing under the...

What's involved with this role: Interim Housing Solutions Officer – Housing Reference no: K&C 5247364 Pay rate: £20.02 per hour PAYEHours per week: 36 Monday to Friday, normal working hoursThis opening assignment is for 3 months City: KENSINGTON, LondonBasic DBS required for this role A Housing Solutions Officer is required to focus on reducing a backlog of personalised housing plans and making decisions regarding homelessness applications.Key responsibilities: Provide a rapid, effective, and efficient response to referrals received through the ‘duty to refer’ or other referral sources. Deliver a customer friendly experience that supports the resolution of customers housing needs at first contact in the Housing Solutions Service. Reducing a backlog of personalised housing plans and makin...

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.Job Title/ Position IR35 Tax SpecialistBand/Grade SEONumber of Vacancies 1Business Group Chief Operating OfficerDirectorate Financial Management Control, Risk & Governance, Tax Centre of ExcellenceLocation NationalHours 37Working Pattern PermanentRole Type/ Team Tax Centre of ExcellenceMinistry of Justice, an I...

What's involved with this role: Temporary Business Support Officer/Admin – MASHReference no: Brent 5247056Pay rate: £18.66 per hour PAYEHours per week: 36 Monday to Friday, normal working hoursThis opening assignment is for 3 months City: WEMBLEY, LondonA Business Support Officer is required to provide efficient and professional day to day support to the MASH Team (Multi Agency Safeguarding Hub) and to provide efficient and professional day to day administration support to the council. To develop a good business relationship and network within the service areas which the post supports.Key responsibilities: Act as the first point of contact within the MASH Team, maintaining professional communications with internal and external customers by taking responsibility for all post/telephone qu...

What's involved with this role: Temporary Housing Choices Case Officer – Homelessness Prevention Reference no: NW Leicestershire TCL 5247325Pay Rate: Up to £14.74 per hour PAYE depending on experienceHours per week: 36.25 Monday – Friday, normal working hoursRole Length: This opening assignment is for 1-2 months City: Coalville, LeicestershireHybrid working – at least 2 days in the office per week The purpose of the role is to prevent homelessness by giving comprehensive advice and assistance, covering the full range of housing options offered by the Council and other agencies to enable customers to find solutions to their housing issues.To provide first line support to those seeking advice, undertaking initial assessments to identify customer needs and ensuring that customers can access...

What's involved with this role:Interim Planning Officer - PlanningReference no: Stockport 0008 B27F / 1Pay Rate: up to £34.62 per hour PAYE depending on experience37 Monday - Friday , normal working hoursThis opening assignment is for 5-6 monthsCity: PICCADILLYHybrid working - minimum 2 days a week in officeProvide technical and professional information, support, advice and recommendations in respect of the Council's development management functionsKey Responsibilities Manage and prioritise a development management caseload of correspondence, applications, appeals and pre-application enquiries in accordance with national and local performance targets Undertake and verify the technical processing of development applications in accordance with legislative requirements, Council policy and pr...

What's involved with this role:Temporary Sustainment Officer - HousingReference no: CLA TCL 0008 BA31 / 1Pay Rate: £17.16 per hour PAYE 37 Monday - Friday , normal working hoursThis opening assignment is for 3 monthsCity: LEATHERHEADEnhanced DBS disclosure requiredHybrid working - working from home and visiting tenants in their homes, meet in the London office monthly. Must have their own car and be willing to travel throughout Surrey and beyond, mileage paid.You will be providing a tenancy sustainment service to meet the needs of individuals and families living in properties delivering complex case management under the Advice and Support Process with the outcome of preventing evictions and enabling sustained tenancies. Key Responsibilities Manage complex case work end to end referred und...

What's involved with this role: Temporary PT Administrator – Child ProtectionReference no: Bolton 0008 B699 / 1 Pay rate: £12.25 per hour PAYEHours per week: 30 Monday to Thursday all day, normal working hoursThis opening assignment is for 7-8 monthsCity: BOLTON, LancashireOffice based role Minute taking skills and experience are essential for this roleA PT Administrator/Business Support Officer is required to undertake various statutory administrative duties.Key responsibilities: Preparing and sending out invite letters for Child Protection conferences, including verifying attendees and booking rooms. Re-arrange conferences and sending letters/updates to attendees as required. Collating requests for reports ensuring they are received in time for the relevant Conference. Sending out noti...

What's involved with this role: Temporary Housing Choices Case Officer – Homelessness Prevention Reference no: NW Leicestershire TCL 5247257Pay Rate: Up to £17.96 per hour PAYE depending on experienceHours per week: 36.25 Monday – Friday, normal working hoursRole Length: This opening assignment is for 1-2 months City: Coalville, LeicestershireHybrid working The purpose of the role is to prevent homelessness by giving comprehensive advice and assistance, covering the full range of housing options offered by the Council and other agencies to enable customers to find solutions to their housing issues.To provide first line support to those seeking advice, undertaking initial assessments to identify customer needs and ensuring that customers can access the necessary support to address their h...