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As a Generalist Adviser you will support people in Plymouth with a wide range of issues. At Citizens Advice Plymouth we support everyone to find a solution to the problems they’re facing, no matter who they are. The service provides advice face-to-face in our office, through outreach work at different locations across Plymouth, on the phone and digitally.You’ll conduct telephone, webchat, and face-to-face appointments using sensitive listening and questioning skills to allow the clients to explain their problem. You will ensure all relevant information is collected efficiently and accurately on our recording systems and give clients high quality advice which could be on a range of issues, including employment, budgeting, grants, and income maximisation, debt, consumer, family, housing, and...