39 Jobs found

German Speaking Customer Service AdministratorLiverpoolSalary - £28,000 per annumFull time - Monday to Friday, 8:45am - 5pmPermanentHolidays - 25 days + bank holidays + birthday off!We are currently looking to hire an experienced Customer Service Administrator who is fluent in both German and English.Our client operates on an international scale and requires a bilingual candidate to process customer orders for their German market.The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks ...

The Customer Enabling Service is a centralised service which delivers organisational resilience and a high level of service responsiveness. The service delivers a range of transactional and administrative functions.andnbsp;andnbsp;We are looking to recruit a Customer Enabling Support Assistant to join our busy, friendly and vibrant support service.andnbsp;andnbsp;You will be part of a busy team responsible for providing an effective and efficient support service. You must be able to demonstrate that you are willing to be flexible by supporting a diverse range of business support functions, supporting your colleagues and striving to deliver a service to be proud of. You must have a can-do attitude towards your work that enables you to operate in a changing environment.andnbsp; You must also...

We are recruiting a Personal Assistant to Head of Customer and Digital Services at Caerphilly County Borough Council.Working hours: 37 Hours (7.24 Monday – Friday)Contract Type: Permanent/Full TimeLocation: Ty PenalltaThis is an exciting opportunity to join Team Caerphilly and provide support across the wider Customer and Digital Services Team.We pay an attractive salary of £30,559 - £33,366 and offer access to training and development opportunities.The purpose of the role is to provide an efficient, effective and confidential support service to the Head of Customer and Digital Services and other departments, stakeholders, and customers, ensuring clear and timely communication.The successful applicant will ensure all administrative and support requirements are met in an organised and timel...

IMMEDIATE START – DECEMBER 2025We currently have a seasonal vacancy for an individual with excellent customer service skills, a keen attention to detail, strong technical proficiency, and the ability to adapt quickly and easily to change, to join our Ticketing and Membership Services Team for Festival 2025 & Autumn season.Under the direction of the Head of Ticketing & Membership Services, this role involves working 5 days per week on a roster that spans Monday to Sunday. The successful candidate will play an integral part in delivering exceptional customer service and supporting ticket sales and membership services for the Festival.The closing date for applications is Friday 11 April 2025 with interviews to be held on 15 or 16 April.As a Disability Confident Employer, we guarantee to inter...

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.Reach for Remarkable Aramark UK are currently recruiting a Customer Service Assistant to join our team working at Fort George, Inverness, IV3 7TD. You will be performing basic food preparation, preparing sandwiches and other grab and go foods. Alongside this, you will also be working front of house, serving meals, operating the tills, general Kitchen and front of House cleaning duties and providing excellent customer service to our customers. Aramark UK are making a wo...

Customer Service AdvisorLocation: Wednesbury BranchSalary: £22,932 per annumContract: PermanentHours: 35 hours per week 09.00 – 14.00 (Customer Facing), 14.00 - 17.00 (Telephony) Monday – Friday and 09:30 – 12:30 SaturdayAre you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge awaiting for you.As a Customer Service Advisor at our Wednesbury Branch, you will ensure our customers’ needs are at the forefront of your day every step of the way. From having genuine conversations in customer focused meetings you will be able to successfully provide a solution to their individual needs.Key Responsibilities• To be the face of the West Brom• To deliver excellent customer service every time• Identifying ...

Customer Services Administrator£26,000 per annum, Permanent, 09:00am to 17:30pm M-F, BS35 Severn Beach, Bristol, 33 days Holiday, Pension, Health plan, Eye care, On site Parking and employee shares plan. Expanding, forward thinking and team orientated, A multi-billion pound global freight forwarding business who are actively recruiting for a customers services administrator to join their team. With 350 office's worldwide, this will see you working in their modern, purpose built offices playing a vital part within their team : Handling client / customer calls processing orders.Inputting order information and checking inventory records.Producing Inventory reports via internal system.Raising client invoices.Liaise with transport companies to arrange UK based pick up / delivery of products. P...

Providing advice, support and understanding to a wide range of customers enquiring about all Council services through multiple channels of access. Enquiries can be made through multiple channels of choice, such as telephone, e-mail, Website or Social Media. You will be responsible for resolving a high level of calls at the initial point of contact.An exciting opportunity has arisen within the Contact Centre Service for highly organised, enthusiastic and confident individual who are able to rise to the challenge of a busy Contact Centre.Ability to work independently and as a part of a team, using own initiative with a confident and positive attitude towards working with all residents, partners and stakeholders. Principal accountabilities for the roles include: - • Providing advice, support ...

About The RoleAbout Us Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans. Morrison Water Services are looking to recruit Customer Service Advisors based out of our Langley office.As a Customer Service Advisor, you'll be ensuring that all customers are dealt with in an effective, accurate and timely manner. You will provide support to the Customer Experience Team in the daily functions of the department. E...

A fantastic new job opportunity has arisen for a motivated Hospitality Manager to work in an exceptional nursing home based in the Norfolk area. You will be working for one of UK’s leading healthcare providersThis service provides exceptional, specialised care for those in need of residential, nursing and dementia care and offers a peaceful and comfortable haven for all residents**To be considered for this position you must have experience of Hospitality Management**As the Hospitality Manager your key responsibilities include:• Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery• Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement...

An amazing job opportunity has arisen for a dedicated Hospitality Manager to work in an exceptional nursing home based in the Norwich, Norfolk area. You will be working for one of UK’s leading healthcare providersThis nursing home is registered for older people, employing a team of staff skilled in person-centred nursing and dementia care**To be considered for this position you must have proven experience in a similar role within a care home, hotel or hospitality environment**As the Hospitality Manager your key responsibilities include:• Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery• Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous i...

A fantastic new job opportunity has arisen for an experienced Hospitality Manager to work in an exceptional care home based in the Great Yarmouth, Norfolk area. You will be working for one of UK’s leading health care providersA luxury care home, designed for resident wellbeing, it boasts beautifully appointed bedrooms and expansive living spaces. Ensuring that every detail is meticulously crafted to provide the highest standard of care and living**To be considered for this position you must have experience of Hospitality Management**As the Hospitality Manager your key responsibilities include:• Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery• Develop and maintain a positive working environment fo...

Westmorland and Furness Council is proud to serve one of the most beautiful regions in the UK. The scenic views are matched by the quality of life, the diversity of its communities and the friendliness of its people.Our employees are at the heart of delivering our services to these communities. We value the contribution of our staff and are committed to leading and empowering colleagues to be innovative, engaged and customer focused. This supports our commitment to ensure Westmorland and Furness is a great place to live, work and thrive.Do you enjoy working independently and with a fantastic team of people?We’re looking for two motivated and enthusiastic Customer Service Advisors, who will be based at Barrow Town Hall, whilst working with the wider Customer Service Team to deliver a consis...

Lleoliad gwaith: Hybrid / Coed PellaRydym yn chwilio am unigolyn sy’n hunangymhellol i gefnogi adran yr Amgylchedd, Ffyrdd a Chyfleusterau i ddarparu gwasanaeth o’r radd flaenaf i breswylwyr ac ymwelwyr Conwy.Bydd y prif ddyletswyddau'n cynnwys:• Darparu cyngor cywir, ystyrlon a chyson i gwsmeriaid. • Gwrando’n amyneddgar a chydymdeimlo â sefyllfa'r cwsmer a chyfleu awydd diffuant i'w cynorthwyo a'u cefnogi. • Bod y pwynt cyswllt cyntaf ar gyfer pob ymholiad gan gwsmeriaid. • Mynd ati i weithio gydag aelodau'r tîm yn ddyddiol i gyflawni nodai’r tîm a chefnogi aelodau eraill o’r tîm.Bydd angen addysg o safon dda gyda sgiliau llythrennedd clir. Sgiliau gwrando ardderchog, yn dangos y gallu i wrando'n amyneddgar a chydymdeimlo â sefyllfa'r cwsmer. Mae sgiliau TG a bysellfwrdd cadarn yn hanfod...

About The RoleAbout Us Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans. Morrison Water Services are looking to recruit Customer Service Advisors based out of our Langley office.As a Customer Service Advisor, you'll be ensuring that all customers are dealt with in an effective, accurate and timely manner. You will provide support to the Customer Experience Team in the daily functions of the department. E...

Job Title: Customer Services OfficerSalary: £21,393.52 per annumLocation: Stafford (with hybrid working)Hours: 31 hours per week, permanentWe currently have an exciting opportunity for a Customer Services Officer to join our successful in-house Homes Plus Customer Services team on a part-time, permanent basis. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.The roleWe have exciting opportunities for people who have a passion for customer service and have previous experience in this sector. As a top-rated organisation for social housing, Housing Plus Group is a leading provider of homes and care services that customers can trust. When you join our friendly Customer Service team, you’ll be providing the all-importan...

Customer Service AdvisorLocation: Great Barr BranchSalary: £22,932 per annumContract: PermanentHours: 35 hours per week 09.00 – 14.00 (Customer Facing), 14.00 - 17.00 (Telephony) Monday – Friday and 09:30 – 12:30 SaturdayAre you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge awaiting for you.As a Customer Service Advisor at our Great Barr Branch, you will ensure our customers’ needs are at the forefront of your day every step of the way. From having genuine conversations in customer focused meetings you will be able to successfully provide a solution to their individual needs.Key Responsibilities• To be the face of the West Brom• To deliver excellent customer service every time• Identifying ...

Job AdvertCustomer Journey Specialist Salary: £30,000 per annum with an increase on completion of 6 month probation. Hours: 8am – 5pm Monday to Friday & 1 in 2 Saturdays depending on business needs.Halo ARC Trafford ParkHalo is the industry leading UK-based accident repair group, with 34 established accident repair centres across the UK and we arestill growing.Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services inEurope, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development andemployee packages!To support our Bodyshop we are looking for a Customer Service Advisor who has Customer service skills, excellent computer literacyskills and a Full UK Driving Licence.We a...

Job AdvertCustomer Journey Specialist Salary: £30,000 per annum with an increase on completion of 6 month probation. Hours: 8am – 5pm Monday to Friday & 1 in 2 Saturdays depending on business needs.Halo ARC Shoreham Halo is the industry leading UK-based accident repair group, with 34 established accident repair centres across the UK and we arestill growing.Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services inEurope, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development andemployee packages!To support our Bodyshop we are looking for a Customer Service Advisor who has Customer service skills, excellent computer literacyskills and a Full UK Driving Licence.We are c...

Customer Service Advisor (Job share)Council Offices - ClitheroeReference: RES252Pay: Scale 2 (scp 4-5) £24,404 to £24,790 per annum pro rataHours: 20 hours per week. Monday to Friday afternoons.You will be the first point of contact for all customers calling or visiting the Council offices. Working within a small team in our Customer Services Section, you will enable all customers to communicate with the Council and access services and information, providing assistance and advice on a wide range of services and functions. You will also be asked to provide cover in the Cash Office, and cash handling experience is desirable.You must be able to resolve customer issues on the telephone and face-to-face. Experience of working in a customer focussed role is essential, as are familiarity with com...

Customer Support AdministratorRCN Cardiff Gate, 35 hours, Fixed Term contract/Secondment until end of Dec 2025Salary range per annum: £28,998 - £32,736 pro rata*At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with over half a million members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.As a customer support administrator, you’ll use your enthusiasm, ...

Whilst we welcome applications from candidates seeking part time/flexible working hours, there will be a business requirement for candidates to work a minimum of 30 hours per week. For further information please contact EmailYour role sits within Seafarer Operations, part of the UK Customer Maritime Services Directorate. Seafarer Operations centres around the Certification and Endorsement of seafarers, which is essentially a licence to allow them to work at sea and onboard vessels.You will be providing class leading customer service as well as completing the assessment of applications from seafarers for marine examinations and subsequent Certificates of Competency or Flag State Endorsements. This is a customer-facing role and you will provide advice and assistance to applicants and existin...

Tudor Employment Agency are currently recruiting for a Customer Service Representative to join our client based in Walsall.The ideal candidate should possess excellent communication skills, and have a passion for providing exceptional customer service.Duties will include:Handle incoming customer inquiries via phone, email, and chatProvide information about products and servicesProcess orders and returns efficientlyUpsell products where appropriateAnalyse customer needs to offer the best solutionsMaintain a high level of professionalism and phone etiquette at all timesExperience required:Strong data entry skillsAbility to communicate effectively with customersExcellent telephone mannerHours of Work: Monday to Friday 8.30am – 5pmRate of Pay: £11.44phrIf you are a customer-focused individual ...

If you’re a creative problem solver with a passion for customer service and process improvement, we want to hear from you.Our Customer Service Delivery team is looking for a proactive Customer Experience Improvement Specialist to drive initiatives that enhance the customer journey, streamline business processes, and elevate frontline service delivery. Based in the Customer Experience team, you will collaborate with teams across the West Midlands Combined Authority, particularly those within Transport for West Midlands. Your role will ensure customer experience is embedded in projects, influencing service design and delivery to better meet customer needs.This is a diverse role, where you’ll contribute to multiple projects, share insights, and help shape service improvements. You’ll play a k...

Turners (Soham) Ltd is seeking to recruit a Customer Service Administrator to join our fast-paced Coldstore Administration Department. This job role is based at our Newmarket depot.This role is a full-time position working Monday - Friday, 8am until 5pmDuties include:• Recording and monitoring stock levels• Updating KPIs’• Order processing• Receipt checking• General administration office duties• Liaising with customers and suppliers to ensure the companies key objectives are achievedWhat you can expect:With the full support of our friendly Coldstore Office. You can expect to gain and improve your skills within department and company. By joining our team, you will receive a good understanding of the warehouse supply chain procedures, competitive pay, and company pension scheme.Skills and qu...

Tudor Employment Agency are currently recruiting for a Customer Service Representative to join our client based in Walsall.The ideal candidate should possess excellent communication skills, and have a passion for providing exceptional customer service.Duties will include:• Handle incoming customer inquiries via phone, email, and chat• Provide information about products and services• Process orders and returns efficiently• Upsell products where appropriate• Analyse customer needs to offer the best solutions• Maintain a high level of professionalism and phone etiquette at all timesExperience required:• Strong data entry skills• Ability to communicate effectively with customers• Excellent telephone mannerHours of Work: Monday to Friday 8.30am – 5pmRate of Pay: £11.44phrIf you are a customer-f...

About YouAre you an excellent writer?Can you transform technical information into plain English?Do you like solving puzzles? If so, read on.....We're looking for a person who has:An eye for detail and the ability to write clearly and concisely.Excellent communication skills, both verbal and written with the ability to tailor these to your audience.Effective time management skills and the ability to manage multiple priorities and deadlines.About The RoleAs a customer correspondence officer you will: - Produce written documents to a high standard. - Respond to communication on behalf of our executive team, adapting the tone and style of writing depending on the nature of the enquiry. - Build relationships and work with colleagues to gather information and deliver the best customer experienc...

We are currently looking for a Customer Advisor who’ll fit right in with our amazing Access team to join us on a permanent basis.Your role will cover facilitating access to our domestic properties, primarily for the completion of vital landlord’s gas safety checks, but also electrical periodic inspections, solid fuel safety checks and more. Your daily duties will include communication with our customers, their relatives, external agencies, government departments and internal colleagues by all means available such as email, telephone, written letter or via physical visits; logging each action within our housing management system and liaising with legal stakeholders as you progress.You will be a forward thinking, driven and flexible individual, joining our Access team. You must be confident ...

About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleThe post holder’s principal role is to support the dedicated team with the delivery of the UK Visa and Immigration Application Service service point at Oxford Westgate Library on Saturdays, joining a large number of major public libraries in UK towns and cities from in providing a staffed centre. Clients c...

About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleCustomer Service Advisers are the first point of contact with library customers and library partners.The role involves continual interaction with users of the library, face to face, via email or by telephone and is a job where you can have a significant impact on the customer experience.As well as helping ...

About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers.We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users.Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleCustomer Service Advisers are the first point of contact with library customers and library partners.The role involves continual interaction with users of the library, face to face, via email or by telephone and is a job where you can have a significant impact on the customer experience.As well as helping ...

Vacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Hourly rate of pay: £14.09 - £15.14Days and Hours of Work:Monday, 10:00-18:00Tuesday, 10:00-17:00Wednesday, 10:00-17:00Friday, 10:00-17:00Working alternate Saturday's, 10:00-13:00Flexi time is applicable.To start asap.The successful candidate will have experience of responding quickly to changing customer and service needs.The successful candidates will be required to help support customers access services online and as such they must have strong digital and communication skills.Libraries are warm spaces within local communities and offer opportunities to reduce social isolation by providing a welcoming atmosphere as well as group activities for adults.Libraries are very...

Vacancy InformationHourly rate of pay: £15.52 - £16.58Post 1 - HaddingtonDays and Hours of Work:Monday - Thursday, 09:00-17:00 (45 minute break)Friday, 09:00-16:00 (1 hour break)Flexi time is applicable.To start asap.Post 2 - MusselburghDays and Hours of Work:Monday - Thursday, 09:00-17:00 (45 minute break)Friday, 09:00-16:00 (1 hour break)Flexi time is applicable.To start asap.You will be asked to indicate which post(s) you would like to be considered for when you complete the application form.The successful candidates will have experience of responding quickly to changing customer and service needs.This is a busy and varied role offering support with a wide range of council services which include homeless enquiries, benefits, social work and rent enquiries and processing payments. The te...

Vacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Hourly rate of pay: £14.09 - £15.14Days and Hours of Work:Tuesday, Wednesday. & Friday, 09:00-13:00 & 14:00-17:00Working every 1 in 4 Saturdays, 10:00-13:00Flexi time is applicable.To start asap.The successful candidate will work mainly between Tranent and Ormiston Libraries. Children and young people aged over 8 also attend the library after school and during holidays without parents and carers and the successful candidate will have experience in engaging young people in appropriate activities mindful of the sometimes competing needs of different library users.The successful candidate will have experience of responding quickly to changing customer and service needs and ...

Black Eyewear is a St. Albans based optician and online retailer. We are currently looking for an Administration & Customer Service Assistant to join our team.The ideal candidate has previous experience working in an admin/customer service environment, has a friendly manner and is able to work independently.Duties include general administration, packing/posting goods, updating database/website and dealing with customer enquiries by phone & e-mail.The position is part time, 4-5 days/16-20 hrs per weeks and would suit someone based locally.To apply please e-mail your CV to Email...

Come and make a difference at Karbon as a Customer Feedback Coordinator We are looking to appoint a suitably qualified and experienced individual for the role of Customer Feedback Coordinator in the Customer Feedback Team. The Customer Feedback Team will support Karbon to deliver an excellent customer experience through management of the Complaints, Compliments and Suggestions service. About the role Our Customer Feedback Coordinators will be an integral part of the Customer Feedback Team, enabling the wider team to be as efficient and effective as possible, through a range of duties. They’ll predominantly be responsible for triaging all new complaints recorded, ensuring our complaint definition is clear, complaints are assigned to an appropriate case handler in time, and that our central ...

This is a great opportunity to join a start-up and be part of a dynamic new team on Birmingham Business Park. As a Customer Experience Coordinator, you will need to provide strong administrative support and excellent customer service to both internal and external clients.Our client focuses on their customers, and you will be expected to deliver top-notch service, addressing any potential issues before they arise.The role: Process new bookings by accurately inputting data into all relevant tracking systems, ensuring all necessary information has been collected from the customer. Monitor, organise, and manage emails across all inboxes, responding to enquiries promptly and addressing all queries accurately. Handle incoming phone enquiries. Review documentation to identify any discrepancies, e...

Customer Experience Team MemberAre you great with customers, but looking for something a little bit different? If so, we are looking for fantastic people like you to join the Customer Experience Team at the Edinburgh Playhouse for the opening tour of Moulin Rouge.Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of ATG Entertainment’s unique venues with a busy programme of events.If you have the skills to achieve our goals and an affinity for our values, we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-repr...

Head of Customer Experience Hybrid with regular travel to our Newcastle office Permanent, full time (37.5 hpw) Salary circa £80,000 negotiable based on skills and experience plus brilliant benefits including health cash plan! Home, a place where you belong Are you passionate about delivering exceptional customer experience and shaping the future of customer service? Do you have the vision and drive to embed the voice of the customer at the heart of your organisation’s strategy and decision making? Then join us as our Head of Customer Experience leading Home Group’s customer service evolution, enabling our customers to feel heard, valued and cared for, every step of the way. Typical day as our Head of Customer Experience Work closely with our Director to innovate customer service strateg...