16 Jobs found

Passionate about environmental issues, waste reuse and recycling? This is an exciting time for a Customer Accounts Executive to join our cutting edge social enterprise, to provide top class customer account support, delivering excellent customer care, scheduling and resource management. Key areas of the role include: customer account management, operational support, and information management. You will coordinate the day to day running of our customer care and service delivery services, acting as the voice of our customers to ensure orders and requests are dealt with efficiently. You’ll support sales activity for new customers, and offer additional services to existing customers to help us grow our business. Our team of Driver Collectors will rely on you to update schedules and keep th...

Job Title: Customer Resolution OfficerLocation: Sevenoaks, Kent TN13 1AXContract Type: PermanentWeekly Hours: 37Working Hours and Breaks: 8.45 - 5.15 pm Monday to Thursday, 8.45 - 4.45 pm Friday. Hybrid working with approximately two fifths of the working hours spent in the office.Salary: £35,791.00Closing date: 2nd AugustKey ResponsibilitiesInvestigate and respond to customer feedback and complaints with compassion and impartiality within our timescales.Ensure all customers receive an equal experience and opportunity to give feedback, and tailor the service to meet the diverse needs of individuals.Take ownership of challenging messages and difficult conversations with customers, particularly where there are differing viewpoints.Keep customers informed on progress while investigating their...

Customer Service - Hybrid WorkingEllesmere Port / Hybrid£25,000 basic salary Monday to Friday 8:30am to 5:00pm (3pm Early Finish on Friday)Permanent, Full Time, 35 hours per weekPlease note this is an office based position with the option to work from home 2 days per work. Due to continued company growth we are recruiting several Customer Service Agents to join a market leading company in Ellesmere Port. The position is to join an already established team and work closely with current clients to gather information on their upcoming projects and work. The position is office based and comes with a basic salary of £25,000 plus monthly bonus. Hours of work are Monday to Friday 8:30am to 5:00pm (early finish every Friday at 3pm!). There is also free onsite parking. The main duties of this Custo...

Salary: Band 5, £24,362 to £26,073 per annum, pro-rata for part time positions Three positions are available: One permanent post, part time (14 hours per week, Monday and Tuesday 10.00am to 2.00pm and Wednesday 10.00am to 1.00pm) One fixed-term contract until March 2026, part time (30 hours a week, Monday to Friday 9.00am to 3.00pm) One fixed-term contract until March 2026, full time (37 hours per week, Monday to Friday) May include working weekends and out of core hours with notice. Please indicate on your personal statement which of the three roles you are interested in. Closing date: Sunday 4 August 2024, 23:59 Why come to live and work in Portsmouth? Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside loc...

Job title: Customer Support AdministratorLocation: Hanley Hours: : Monday to Friday 9.00am – 5.00pm (35 hours per week)Salary: £30,000 per annumMain duties:• Provide administrative assistance to the team, including managing calendars, arranging meetings, and preparing necessary documents, presentations, and reports• Assist customers with inquiries, order status updates, and product information. Address customer concerns or redirect them to appropriate sales representatives• Manage and update customer and sales-related data. Ensure data accuracy and integrity by regularly reviewing and validating information• Generate sales reports and performance metrics, including forecasting, sales analysis and activity reports. Consolidate data from various sources and present information in a clear an...

An exciting new job opportunity has arisen for a dedicated Customer Relationship Manager to work in an exceptional nursing home based in the Cheltenham, Gloucestershire area. You will be working for one of UK’s leading health care providersThis nursing home is recognised for providing high-quality personalised care which combines a range of options to support the patient’s needs. The home is designed to provide residential, nursing and dementia care for residents, offering trial stays, short stays, convalescent care, long term care and end of life care for individuals or couplesAs the Customer Relationship Manager your key responsibilities include:• Work closely with the Home Manager to create personalised marketing plans that connect with potential residents and their families and those i...

Job Title: Customer Resolutions OfficerWork Location: - London, SE1 (hybrid working)Contract Type: Fixed Term 6 monthsWeekly Hours: 35 Hours per week - Monday to Friday Salary: £35,360 per annum, pro rata Are you passionate about delivering high-quality customer service and ensuring complaints are resolved effectively? Our client is looking for an experienced Customer Resolutions Officer to make a meaningful impact on our service delivery. Ensuring that the customers journey is responsive, professional and provides satisfaction. Key responsibilitiesManage end-to-end complaints processProvide guidance and support in complaints handlingCoordinate effective management of complaints and Members' EnquiriesEnsure timely and accurate responses according to the Housing Ombudsman Handling CodeAnaly...

- Suffolk County Council, Customer Contact Centre, Stowmarket, Suffolk IP14 1AD- £23,114 per annum (pro rata for part time)- 37 hours per week, Flexible working options available- PermanentAs a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as a Customer Experience Officer, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.Reimagine the possibilities.Your role and responsibilitiesJoin us as a Customer Experience Officer and play a vital role in providing excellent customer service. In this frontline position, you'll be the first point of contact for...

What's involved with this role: JOB TITLE: Customer Care Admin Coordinator - Customer ServicesReference no: Middlesbrough 1004979915026376Pay rate: £11.60 per hour PAYEHours per week: 35-37 Monday to Friday, normal working hoursThis opening assignment is for 2 months City: MiddlesbroughA Customer Care coordinator/ Admin Assistant is needed for approximately 2 months. You will have a good understanding of the importance of customer experience and will strive to make a difference.You must be able to demonstrate excellent customer services, collaborative and organisational skills with a strong commitment to improving population health outcomes by leading on a range of lifestyle interventions.You must be able to keep a clear focus on results, be a creative thinker and have a passion for quali...

Due to internal promotion, Murray Recruitment is recruiting for native German speaking Customer Service Administrator for a permanent position based in Lanarkshire.Working as part of a team you will be responsible for with providing customers with a 5-star customer service experience dealing with enquiries, processing orders and dealing with customers orders from enquiry to delivery.Responsibilities:Dealing with incoming enquiries via a range of channels including inbound calls, emails, live chat & web.Communicate with customers about their orders, including any delays in delivery, late delivery time frame, return of goods and/or faulty products etc.Process orders/ quotes via telephone, email, web, live chat & online portals, and respond within same working day.Handle any product & technic...

Customer Services Assistant needed in Newry Paying £14.61 per hr ref 1315349Full time hours on a temporary basis To provide professional and technical advice, guidance and recommendations, and to carry out all the functions associated with the delivery of the responsibilities and statutory functions in respect of Planning.If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.All our roles may be subject to pre-employment checks including references so please be prepared...

How does it sound to earn £25,714.00 from day one with a rapid rise to £27,032.00 once you hit the required competencies?Do you want to work in a bustling & vibrant office environment, with free parking, access to local transport links, on-site canteen, restaurants & shops, plus a whole host more? Don't drive? Don't worry! We have a shuttle bus to & from Preston Brook office to Runcorn & Warrington station! Which is FREE of charge to all Capita employees.What's more, we also have the opportunity to work from home if you prefer after your qualifying period! (usually around 4-6 months)If so, we want to hear from you!We're looking for empathetic and supportive colleagues to join our existing team servicing a well-known high street banking client based at in Preston Brook! What's in it for yo...

What's involved with this role: Temporary Customer Services Assistant / AdminReference no: Nuneaton 5251797 Pay rate: Up to £12.38 per hour PAYE depending on experience Hours per week: 37 Monday - Friday, 08:45 – 17:00This opening assignment is for 3-4 monthsCity: NUNEATON, WarwickshireA Customer Services Assistant is required to assist in the provision of a high quality, customer-focused service to all customers contacting the Council both externally and internally and to ensure as many enquiries and service requests as possible are resolved at the first point of contact to maximise customer satisfaction. To assist in dealing with all enquiries/requests, regardless of the method of submission in an efficient, effective, sensitive, and courteous manner, respecting the need for confidenti...

About the roleCustomers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it\'s about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them. So whether you are looking for flexibility to suit your current lif...

About the roleCustomers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it\'s about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them. So whether you are looking for flexibility to suit your current lif...

What's involved with this role: Temporary PT Income/Customer Accounts Officer - HousingReference no: SGN 5251458Pay rate: Up to £18.14 per hour PAYE depending on experienceHours per week: 24 Wednesday – Friday, 08:30 – 17:00This opening assignment is for 3-4 monthsCity: FILTON, SomersetEnhanced DBS required for this role A PT Income Officer is required to carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice and preparing applications for court. To be on standby to visit customers in their home as well as occasionally attending court hearings. Experience in income management or debt recovery/collection is required for this role.Key responsibilities: Delivering a comprehensive rent and service charge collection se...