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Company Guys and St Thomas NHS Foundation Trust
in london
05.07.2024 Updated on: 05.07.2024
The Patient Access Team provide a robust and professional one stop scheduling administration facility for a defined group of clinical specialities. Each Patient Access Team is developed around a specific speciality or group of co-related specialities to provide a high quality, service specific service for patients and clinical teams.The key focus for the Patient Access Teams will be to:Support and guide patients along all administrative aspects of their pathway through the hospital. Develop and maintain strong relationships with speciality teams to ensure the specific needs of their patients are met. Provide professional, welcoming and high quality services for patients whether that is at reception, through the call-centre, in writing, web-access, text messages and any other new technology...
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