3 Jobs found

Are you passionate about providing good customer service? Are you looking for a role in a fast-paced environment that will challenge you, and bring you high levels of satisfaction? If so, this unique 12 month fixed term contract within the Customer Service team at the University of Salford could be the right one for you.A little bit about Customer Services… The Customer Service team is part of the Student Administration team and is responsible for the administrative processes that support student registration, graduation, certificate and transcript production and the administration of tuition fees. Customer Service also provides a front facing service to all students in the askUS referral lounge in University House and manages student queries through email and telephony channels. The Custo...

About the TeamWorking a closely with colleagues in Student and Academic Support, the Admissions Team is responsible for managing relations with applicants, and for providing expert support and advice for UK, EU and International applicants across UG, PG and other student categories (including part-time, modular, partnerships and distance-learning). The admissions process spans managing enquiries and applications through to registration.The Admissions Team works closely with colleagues in Schools to facilitate the achievement of recruitment targets. The team is responsible for the constant refinement and improvement of business processes and supporting systems to ensure the most effective admission of new students (including various data entry and other interactions with the University’s st...

The University of Salford has a new opportunity for a Specialist Student Adviser to join our team of existing advisers in the Student Support Team. The role of the Specialist Student Adviser is to provide a range of services, including advice and support, to stakeholders including, students, staff and families of current and prospective students. The role will include providing advice face to face, by telephone, via email and in the askUS Referral Lounge. The ideal candidate will have strong customer service skills and an interest in student finance and funding.Student Support is made up of teams providing specialist advice and support to students at the University, including the Money Advice & Funds Service, with the aim of providing a holistic and inclusive offer of support services. The...