4 Jobs found

Here at TLT we are recruiting for a Contract Paralegals to support our Mortgage Enforcement Team in Glasgow. This role will be an initial 3-6 month contract with a high chance of extension. You will be working on a day rate via an Umbrella company. Ideally candidates will reside in the Glasgow region as we require full-time office attendance whilst in your probationary period.This RoleAs a Contract Paralegal your day-to-day remit includes:Responsible for own caseload of repossession files, referring all legal aspects to the Team Supervisor or Team Manager. Preparation of communications and legal documents. Processing new matters using case management system. Use case management system to action workflow entries on a daily basis and from the Schedule for individual files. Regularly update c...

Due to continuing growth we are now recruiting for a Team Coach to join our Lender Sales team in Bristol. You will be working closely with the team as a dedicated resource to ensure that the quality of the work undertaken by the team not only meets but exceeds the agreed standards. You will be providing on hand training and coaching to our case handlers as well as monthly supervisions and new starter training.Your RoleAs a Team Coach you will be; Providing face to face feedback and coaching Creating and monitoring monthly supervision review documents Providing training to New Starters and providing support and management of their development plans. Monitoring feedback provided by Lender Client's, assessing and logging this and providing the feedback to those agents concerned. Developing an...

We are recruiting for a Case Handler to join our Lender Sales team in Bristol. Our Lender Sales team deals with the sales of those properties that have been taken into possession. This is traditional conveyancing with a twist due to the nature of the work undertaken. Your RoleAs a Case Handler your day to day remit includes:Responsible for own caseload of sale files, referring all legal aspects to the Team Supervisor or Team Manager Use Solcase to action workflow entries on a daily basis and from the Schedule for individual files Regularly update clients and asset managers as to progress of matters. Ensure that all matters are billed promptly at exchange Your Skills and ExperiencePrevious administration experience Previous telephone handling experience To demonstrate a natural empathy/a...

We are recruiting for a Contract Customer Outcome Officer to join our Customer Outcome team in Bristol on a 6 month contract. The Customer Outcome Team areresponsible for challenging and auditing the internal operations, using robust criteria to assess the quality of work with an appropriate focus on customer outcomes. This role will be paid a day rate via an Umbrella Company and can be worked on a hybrid basis from our Bristol office.Your Role As a Customer OutcomeOfficer your day to day remit includes; To complete a number of audits and call reviews of the work carried out by the operational team to assess quality, compliance of regulations/policy documents, and customer outcomes. Complete all allocated audits within service level agreements. Provide feedback and suggested actions into...