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Company SOFA
in Stock
04.02.2025
Job Title: Customer Services and Sales AssistantReports To: CEOMain Purpose of Job: To ensure the smooth running of the sales floor and to offer a high-quality service to donators and customersMain Responsibilities1 Serving customers, dealing with enquiries, arranging delivery when necessary2 Processing cash, card and other customer payments 3 Arranging for approved donations of furniture to be collected4 Handling product returns and payment refund requests5 Helping with movement, inventory and presentation of stock in the warehouse6 To assist in Loading the van, movement of stock by road transport. 7 To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation8 To follow all statutory Health and Saf...
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