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This is an exciting opportunity to join the Income Management Team within the Place Directorate at Sandwell MBC as we continue to invest in the service to ensure it meets our customer’s expectations.We are committed to providing an excellent customer journey with a clear emphasis on prevention, early help, and support. You will have responsibility for undertaking all aspects of income and debt recovery for your allocated area of work, this will include providing initial advice on housing benefit/universal credit housing costs and implementing practical measures to mitigate the impact of Welfare Reform, ensuring that all avenues are utilised to secure an outstanding debt, for example applying for third party deductions, managed payments and discretionary housing payments.The Income Manageme...