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Leading Coffee Supplier - Customer Service Calls(Inbound Calls working from home) Training starts on 13th May and will last for 4 weeks, with the training being 10am to 3pm, Monday to Friday. Training is carried out from home in an online virtual classroom and must be attended 100%.The role will involve:-Assisting customers with enquiries relating to: New member, Order tracking & Promotion queries.-Demonstrate active listening and communication skills to solve customer concerns for Customer Satisfaction, ultimately avoiding escalation.-Making informed decisions to resolve customer issues and set follow up calls as required.-Be genuinely interested in providing the customer with an exceptional customer service experience.You will need to work a minimum of 20 hours per week for this role (4 ...