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Role Title: Customer Resolutions OfficerHours: 35 hours per week, Monday-FridaySalary: £31,796 to £39,745 per annum plus £2272 car allowance (salary offered dependent on experience)Contract: PermanentLocation: Dartford/Agile Interviews will take place on 3rd and 4th June 2025We’re excited to be recruiting a Customer Resolutions Officer to join our team and help us continue building a fair, accountable, and customer-first complaints service. In this role, you’ll provide an efficient, effective, and driven approach to complaint resolution, with a strong focus on learning and improvement. You’ll work collaboratively across the organisation to ensure all complaints are considered from both the customer’s and the business’s perspective.This is an opportunity to shape positive outcomes for our c...