25 Jobs found

The role Our Kitchen Manager are responsible for delivering an efficient, effective and profitable kitchen service that complies with all Health & Food Safety requirements. You will lead, develop and motivate your team of Line Chefs, to create a positive work culture and ensure all brand and company objectives are met. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Portsmouth, PO1 2TA Kitchen Manager responsibilities will include: Leading the kitchen function at the hotel Leading, motivating, and developing all line chefs to support continuing service excellence, safety, and demonstration of company values and culture. Review guest feedback frequently and seek new, innovative ways to improve the guest experience. Ma...

The role Our Nights Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience during out-of-hours. This role reports directly to the Guest Service Manager and is part of a team based at Holiday Inn, Chester South Nights Guest Service Assistant duties include: supporting your hotel in achieving all brand and company metrics and objectives building and developing relationships with guests, assessing their needs and flexing style and approach appropriately? ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation? following SOPs to ensure consistent hospitality for all guests maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and service...

The role Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Cliftn Village HD64HWGuest Service Assistant duties include: supporting your hotel in achieving all brand and company metrics and objectives building and developing relationships with guests, assessing their needs and flexing style and approach appropriately? ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation? following SOPs to ensure consistent hospitality for all guests maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to a...

The role Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in HD64HW Clifton Village Guest Service Assistant duties include: supporting your hotel in achieving all brand and company metrics and objectives building and developing relationships with guests, assessing their needs and flexing style and approach appropriately? ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation? following SOPs to ensure consistent hospitality for all guests maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to...

The role Our Line Chefs are responsible for producing all menu items in an efficient and consistent manner. This role reports directly to the Kitchen Manager and is part of a team based from our attractive hotel in HD64HW Clifton Village Line Chef duties include: Cooking food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards. Facilitating special requests from guests if received. Managing wastage through correct product measurement. Ensuring you are working towards all kitchen SOPs at all times. Setting up and stocking food items and other necessary supplies. Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority. Other businesses may call this role Prep Cook, Line Cook, Co...

The role Our Maintenance Managers colleagues are an integral part of our exceptional properties. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Birmingham, B43Maintenance Manager responsibilities will include: Management of all maintenance requirement across the hotel, including infrastructure, repairs and renovations Conducting planned preventative maintenance and systematic testing of rooms and electrical equipment, including carpentry, plumbing, painting and decorating Scheduling contractors for major repairs as required and coordinating work performed by outside vendors Conducting staff training on equipment and procedures Ensuring the safety and smooth operation of our hotels to guarantee an exceptional guest ex...

The role Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living. The role reports directly to the Leisure Club Manager and is part of a team based from our attractive hotel in Shepperton TW17 8NPLeisure Club Assistant responsibilities include: Ensuring the club is always presented in the appropriate condition ensuring the correct daily, weekly and monthly checks are being completed. Achieving new member sales, renewals and net membership growth metrics. Supporting the Club Management Team in relation to local marketing initiatives to drive New Member Sales, Membership Headcount and the Clubs position in the community. Always d...

The role Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Northampton NN4 7YF.Guest Service Managers duties includeorchestrating the seamless operation of our guest services collaborating with various departments to elevate our service levels constantly innovating to exceed guest expectations handling guest requests with precision and promptness proactively seeking new ways to enhance the guest journey setting the standard for service excellence Beyond that, you'll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Through your guid...

The roleOur Cluster Revenue Manager is accountable for maximising total profit of a designated portfolio of hotels through effective management of pricing, inventory, systems and processes. The role reports directly to the Director of Revenue and Customer Excellence.This role will be based remotely with national travel required to our UK properties and Commercial Hub (NN6 7XR).Day-to-day responsibilities will include:Develop, monitor and adjust sales and pricing strategies based on sound commercial judgement through effective analysis to ensure RGI targets are achieved.Ensure professional and efficient utilisation of all systems, in line with the Kew Green way of Revenue Management.Carry out effective information gathering and analysis order to identify and maximise on all possible opportu...

The role We are looking for a HR Advisor to join our People Team. In this position, you will help manage the employee relations caseload across our estate, guiding, coaching, supporting and empowering managers. This role is full time and part of a team based at our Commercial Hub in Rugby, Northampton (NN6 7XR). HR Advisor responsibilities include:Serve as the primary contact for managers regarding employee-related inquiries involving advising, guiding, and coaching on all employee relations cases.Coach and support operational managers through various methods of management and supporting with accurate advice.Assist the HR Operations Manager in drafting, auditing, and reviewing company policies and processes, whilst ensuring documentation compliance.Maintain accurate documentation of employ...

The role Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in XXXXXXXX (POST CODE). Guest Service Assistant duties include: supporting your hotel in achieving all brand and company metrics and objectives building and developing relationships with guests, assessing their needs and flexing style and approach appropriately? ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation? following SOPs to ensure consistent hospitality for all guests maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to ...

The role Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports to the Seionr Guest Service Manager and is part of a team based from our attractive and recently refurbished hotel in Birmingham, B43Guest Service Managers duties includeorchestrating the seamless operation of our guest services collaborating with various departments to elevate our service levels constantly innovating to exceed guest expectations handling guest requests with precision and promptness proactively seeking new ways to enhance the guest journey setting the standard for service excellence responsible for an area of the smooth operation of an area of the hotel ie reception, meetings and events etc whilst being able to support other areas when required Beyond t...

The role Our Maintenance Assistants help to keep facilities in good operating condition to aid smooth running of the hotels. The role reports directly to the Maintenance Manager and is part of a team based from our attractive hotel in XXXXXXXX (POST CODE). Maintenance Assistant responsibilities include: Supporting the management of all maintenance requirement across the hotel, including infrastructure, repairs and renovations Conducting planned preventative maintenance and systematic testing of rooms and electrical equipment, including carpentry, plumbing, painting and decorating Ensuring the safety and smooth operation of our hotels to guarantee an exceptional guest experience Responding to maintenance emergencies Other businesses may call this role Maintenance Person, Assistant Multi...

The role Our Nights Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience during out-of-hours. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Brighton, BN1 2JF.Nights Guest Service Assistant duties include: supporting your hotel in achieving all brand and company metrics and objectives building and developing relationships with guests, assessing their needs and flexing style and approach appropriately? ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation? following SOPs to ensure consistent hospitality for all guests maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, pro...

The role As our Finance Manager will oversee weekly revenue, conducting weekly bank reconciliation checks, and managing the hotel's sales ledger to ensure accurate posting of invoices and receipts.The role reports directly to the General Manager and is part of a team based in our VOCO St.Johns Solihull.Key responsibilities: Preparing weekly revenue sheetsConducting a weekly check of bank reconciliation sheets, ensuring that all banking has been correctly recordedEnsuring control of the hotels sales ledger, ensuring that all invoices, receipts, BACS payments etc. are correctly posted to the systemChecking accommodation sales ledger invoices before they are sent to the clientResponding to queries from clientsUndertaking end of month procedures, sending statements to debtors and producing rep...

The roleOur Maintenance Assistant - help to keep facilities in great condition to aid smooth running of our hotel. The role reports directly to the Maintenance Manager and is part of a team based from our attractive hotel at VOCO St Johns.Maintenance Assistant - responsibilities include:Carry out day to day maintenance within the hotelAs a maintenance assitant you are responsible for day to day maintenance to give our guests a great experienceRoutine maintenance checksProventative maintenanceEnsuring High-Quality WorkmanshipOther businesses may call this role Maintenance Person, Assistant Multi Trader, Property Maintenance Assistant, Facilities Maintenance Assistant.Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role bef...

The role Our Business Excellence Managers lead on-property teams overseeing the smooth running of the day-to-day operations in a hotel and managing ongoing profitability. The role reports directly to the Area General Manager and is part of a team based from our attractive hotel in York (YO24 1QF)Business Excellence Managers duties include: Setting and achieving revenue and guest satisfaction targets. Managing budgets, controlling expenditure and overseeing major events. Recruiting, training and managing hotel employees. Ensuring compliance with health, safety and licensing laws, as well as maintaining property and amenities. Continuously improving business operations through standard procedures, maximising revenue and monitoring employee performance. Full details of the role will be discus...

The role Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in TauntonGuest Service Assistant duties include: supporting your hotel in achieving all brand and company metrics and objectives building and developing relationships with guests, assessing their needs and flexing style and approach appropriately? ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation? following SOPs to ensure consistent hospitality for all guests maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests Beyo...

The role Our Nights Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience during out-of-hours. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in XXXXXXXX (POST CODE). Nights Guest Service Assistant duties include: supporting your hotel in achieving all brand and company metrics and objectives building and developing relationships with guests, assessing their needs and flexing style and approach appropriately? ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation? following SOPs to ensure consistent hospitality for all guests maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel,...

The role Our Line Chefs are responsible for producing all menu items in an efficient and consistent manner. This role reports directly to the Kitchen Manager and is part of a team based from our attractive hotel in XXXXXXXX (POST CODE). Line Chef duties include: Cooking food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards. Facilitating special requests from guests if received. Managing wastage through correct product measurement. Ensuring you are working towards all kitchen SOPs at all times. Setting up and stocking food items and other necessary supplies. Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority. Other businesses may call this role Prep Cook, Line Cook, Com...

The role Our Nights Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience during out-of-hours. This role reports directly to the Guest Service Manager and is part of a team based from Holiday Inn Colchester.Nights Guest Service Assistant duties include: supporting your hotel in achieving all brand and company metrics and objectives building and developing relationships with guests, assessing their needs and flexing style and approach appropriately? ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation? following SOPs to ensure consistent hospitality for all guests maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services ...

The role Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living. The role reports directly to the Leisure Club Manager and is part of a team based from our Hotel in Colchester.Leisure Club Assistant responsibilities include: Ensuring the club is always presented in the appropriate condition ensuring the correct daily, weekly and monthly checks are being completed. Achieving new member sales, renewals and net membership growth metrics. Supporting the Club Management Team in relation to local marketing initiatives to drive New Member Sales, Membership Headcount and the Clubs position in the community. Always demonstrating a pro-...

The role Our Guest Service Managers ( Reception ) are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based at the Holiday Inn Colchester , Eight Ash Green.Guest Service Managers duties includeorchestrating the seamless operation of our guest services collaborating with various departments to elevate our service levels constantly innovating to exceed guest expectations handling guest requests with precision and promptness proactively seeking new ways to enhance the guest journey setting the standard for service excellence Beyond that, you'll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Thro...

The role Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living. The role reports directly to the Leisure Club Manager and is part of a team based from our attractive hotel in XXXXXXXXX (POST CODE). Leisure Club Assistant responsibilities include: Ensuring the club is always presented in the appropriate condition ensuring the correct daily, weekly and monthly checks are being completed. Achieving new member sales, renewals and net membership growth metrics. Supporting the Club Management Team in relation to local marketing initiatives to drive New Member Sales, Membership Headcount and the Clubs position in the community. Alwa...

The role Our Leisure Club Managers oversee and manage operations of the club whilst coach, support and engage the team and support the creation of a positive work culture that is focused on excellence. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel Leisure Club Manager responsibilities include: Ensure all Health and Safety requirements are being met Deliver & manage the company approved fitness programmes with a view of promoting member behaviour change and maximising Personal Training. Review financial performance on a daily, weekly, monthly basis and take necessary action as required. Finding innovative ways to drive New Member Sales and Membership Headcount. Pro-active approach to pool plant maintenance and operatio...