2 Jobs found

About The RoleContract: PermanentLocation: Plough Lane & Hybrid/RemoteHours: 37Salary: HC06 £27,269 - £31,067Closing date: 13/07/2025The roleThe broker role focuses on applying a strength-based approach to support customers effectively. The role involves delivering an efficient Brokerage Service for eligible individuals by building strong relationships with agencies, service users, and colleagues within adult social care. The broker will negotiate and coordinate the delivery of services from independent, third-sector providers in a cost-effective manner, aiming to support individuals to live as independently as possible. Additionally, the role supports the hospital discharge process. The broker will also produce accurate performance and utilisation reports to fulfil all obligations and bui...

About The RoleContract: PermanentLocation: HerefordHours: 37Salary: £23,893 - £25,979Closing date: 6th July 2025Interview: 16th July 2025The roleWe are looking for a Customer Service Officer to help us provide a first point of access for members of the public and professionals contacting Herefordshire Adult Social Care.Working within the Advice and Referral Team alongside our Social Workers and Occupational Therapists, you will thrive in effective services for the customer.As a Customer Service Officer you will work as part of a wider team with scope to support a diverse population; and using a strengths based approach you will connect the customer with the right response to meet their presenting need(s); whether that be, within the community/voluntary sector/health services/charitable ser...