1 Jobs found

Job AdvertAre you passionate about Customer Service and are you looking to develop your leadership and IT skills within a Local Authority inorder to support our organisation’s priorities? Currently our Customer Services are provided by an external contractor, the Council have decided to bring this service back inhouse from September 2025.We are seeking a Digital, Performance and Training Lead to join our exciting programme in the insourcing of our Customer ServiceTeam and assist with the development and implementation of new technology and delivery of comprehensive staff training. Once theteam is fully integrated back in-house, the role will evolve to focus on working closely with the team to ensure consistent,high-quality service delivery.The RoleThe Digital, Performance, and Training L...