1 Jobs found

LocationBased in Staffordshire South West and working across Stafford Borough, Cannock Chase and South Staffordshire districts as required. Hybrid working following successful completion of probation period.The RoleYou will provide an effective and efficient service for first time Universal Credit claimants and deliver advice, information and digital support via face-to-face and digital channels, aimed at helping claimants through to their first payment.Applicants need to be: Computer-literate, although training on our case recording systems will be given. Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgemental approach. Knowledge of Universal Credit and the benefit system is desirabl...