1 Jobs found

Complaints HandlerLocation: AshingtonContract: Temporary – Maternity Cover (10 Months).Hours: 37 per weekSalary: £25,314 per annumClosing Date: 4th March 2025, 5PM.Are you passionate about delivering excellent customer service? We believe that listening to tenant feedback and experience is invaluable to delivering, shaping and improving our service to customers.About the role:Bernicia has an exciting opportunity for a complaints handler who will play a pivotal role in managing customer complaints and compliments across the organisation to meet our policies and regulatory compliance.You will liaise with colleagues around the business to investigate and co-ordinate a satisfactory outcome for the customer. The overall purpose of this role is to be the first point of contact for customer compl...