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On-Call Officer Job DescriptionThe On-Call Officer at Focus Care Link plays a critical role in overseeing and coordinating care services outside regular office hours. This position ensures seamless service delivery, staff supervision, and compliance with established policies and regulations while maintaining a high standard of care for service users. Key Responsibilities:- Leadership & Supervision: Oversee care staff and ensure service continuity. - Service Monitoring: Manage electronic call logs and prevent missed visits. - Problem Resolution: Address issues proactively to uphold service quality. - Communication: Engage effectively with staff, service users, and families to ensure excellent care. Qualifications & Skills: - Education: RQF Level 3 in Health & Social Care (or equivalent). - ...