3 Jobs found

Lead a bold new way of working – shape the future of housing servicesAre you passionate about shaping the future of customer and community services? Do you thrive on leading teams, driving transformation, and making a real difference in people’s lives? If so, this could be your next big step.This autumn, we’re launching Neighbourhood Pilots – the first step in delivering our new Customer & Community Operating Model. This model is designed to simplify services, strengthen relationships, and meet new consumer standards. It puts customers at the heart of everything we do by giving them a single point of contact, more visibility in their communities, and better communication. For colleagues, it means less admin, better tools, and more autonomy to do the right thing.The Customer & Community Pil...

PlannerLocation: EalingFull Time Permanent (0800 -1700 Monday -Friday)Salary up to £31,500 per annumAbout UsPyramid Plus, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance services to the residents of over 38,000 homes across London and the South of England. We aim to provide customer led, reliable and high-quality services to enhance residents’ lives.Day to day duties:Receiving high volumes of repairs requests and booking them into Operatives diaries to ensure most efficient service and best use of skillsOverseeing Operatives diaries for a geographical area to ensure maximum productivityResponding to Emergency and Urgent repairs requests and ensure these are met within strict Service LevelsLiaising with Operatives and Supervisors ...

Content and Brand Governance PartnerSalary: £47,464Location: Ealing office base with hybrid working.Contract: Permanent, 35 hours per weekDBS check required: BasicAbout us We’re a UK housing association committed to a new vision – providing homes people love to live in.With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable...