2 Jobs found

What skills and experience we're looking forPhoenix is a multi-cultural 11-19 secondary school, serving 1,890 students in the north of West Bromwich close to the border with Walsall in the West Midlands. Opened in September 2010, as a result of the merger of two local schools, Phoenix has established itself as one of the highest performing schools in the area, an accolade achieved through commitment to continually improving the quality of teaching and learning and the provision of an exciting and dynamic learning experience for students.Over recent years examination results have continued to improve which is reflected in our 2024 value added figure of +0.17 published by the DFE. This is expected to be further enhanced in 2025 with an EBacc cohort now approaching 40%. Phoenix is a school th...

Customer Service AdvisorLocation: New Square Branch (West Bromwich)Salary: £23,964 per annumContract: PermanentHours: 35 hours per week (09.00 – 18.00, Monday – Saturday)Are you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge awaiting for you.As a Customer Service Advisor at our New Square Branch, you will ensure our customers’ needs are at the forefront of your day every step of the way. From having genuine conversations in customer focused meetings you will be able to successfully provide a solution to their individual needs.What the role will look like:To be the face of the West BromTo deliver excellent customer service every timeIdentifying and providing solutions to customers’ needsProvi...