1 Jobs found

Lifeline Control Assistant needed in Merthyr Tydfil Paying £13.26 per hr ref OR12385Full time hours on a temporary basisKey Responsibilities:Maintain and update the confidential Lifeline records system accurately and securely.Programme and maintain Lifeline and Telecare equipment to ensure functionality and reliability.Receive and respond to all Lifeline calls in accordance with the Control Room’s Code of Practice.Act as the on-duty operator in the Control Room on a rota basis, ensuring continuous coverage.Provide guidance and assistance to service users, next of kin, scheme managers, and nominated contacts to determine the most appropriate response to calls.Monitor and respond to alarm systems, including any future additions to the system.Record and action all out-of-hours maintenance ca...