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Job DescriptionService Care Solutions has a new and exciting opportunity which has become available working as an Administration Officer with Bolton CouncilBolton Council are currently looking for someone who is happy to work 37 hours per week.What You'll Do:Support the Team: Maintain filing systems, respond to interdepartmental requests, and manage customer accounts.Manage Invoicing & Payments: Process invoices, credit/debit memos, and address customer queries.Assist with Debt Collection: Work with customers on repayment plans, monitor payments, and update records as needed.Maintain Accuracy: Update computer records following customer contact and ensure data accuracy in all systems.Communicate Effectively: Handle customer communications diplomatically, always with sensitivity to individu...