1 Jobs found

Technical Support Officer - Waste ServicesLocation; Hillingdon 36 hours a week Role Purpsoe:Delivery of technical and core administrative support, and customer service support within the Waste Service, meeting performance targets and embedding a culture of "Putting our residents first" where continuous service improvement is maintained. 1. People Management No direct supervisory responsibility, however, may be required to assist in induction and training of peers and new employees. 2. Customer Management / Care Demonstrate understanding of the Council's Customer Care Standards and ensure that these standards are met in order to deliver the Council's vision of 'putting our residents first'. Respond to customer queries by phone, email, and CRM systems, and escalate issues and messages to t...