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Company Murray Recruitment
in Aberdeen
22.03.2024 Updated on: 22.03.2024
Murray Recruitment is recruiting a skilled and experienced Service Administrator for a permanent position based in Aberdeen.In this role, you will work closely with the Senior Support Administrator to coordinate breakdown repairs across various contracts ensuring all works completed within SLA’s and carry out all supporting administration.ResponsibilitiesSystem Management:Efficiently log all breakdowns and maintenance requests into the system.Allocate works to the appropriate engineers based on skills, availability, and location.Customer Interaction:Handle inbound calls from customers, addressing inquiries and resolving issues promptly and professionally.Reschedule follow-up appointments as necessary upon receipt of parts, ensuring minimal disruption to service delivery.Repairs Coordinatio...
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