33 Jobs found for job complaints-manager in United Kingdom

MMP Consultancy are currently seeking a Mechanical and Electrical Cyclical Contracts Manager for a Local Authority in North West London on a contract basis for £325/day Umbrella rate on a hybrid basis. Job Purpose: * The role will primarily be responsible for the proper and efficient maintenance of the installations, plant and equipment across the housing stock. This is a key role in terms of delivering services in compliance with health and safety requirements and is wide ranging and complex-covering planned maintenance, inspection and installation of equipment and services. The postholder needs to be experienced in mechanical and electrical works, delivering both service schedules and reactive works across a broad spectrum to include lifts, door entry systems, alarm call systems, ...

Management and co–ordination of the complaints and PALS functions for the Trust, in line with national and local Trust guidance and policy.Management and leadership of the Complaints and PALS teams.Provision of a senior level of expertise in the management of complaints.Lead responsibility for ensuring organisational learning from Complaints and PALS, and to demonstrate examples of change in practice.Management of the Trust translation service• Management and co–ordination of the complaints and PALS functions for the Trust, in line with national and local Trust guidance and policy. • Management and leadership of the Complaints and PALS teams. Provision of a senior level of expertise in the management of complaints. • Lead responsibility for ensuring organisational learning from Complaints ...

Experienced Account Manager – Full time (Crawley/Gatwick) up to £35k MEL Aviation Components Ltd is one of the leading suppliers of aircraft rotables to airlines, maintenance providers and brokers worldwide. As our expansion continues, we are looking for a someone to join our dynamic, growing Sales team as an experienced Account Manager. This is a full-time permanent position based on-site. Objectives You will be working as part of a team and reporting to the Regional Sales Manager. You will be directly responsible for the preservation and expansion of our customer base. The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation with a results-driven approach. Your overarching goal is to ...

To act as senior clinical governance facilitator and deputise for the clinical governance lead, responsible for providing support to ensure that Trust-wide compliance with governance is managed.The key role of the post is to facilitate the timely investigation and production of the associated reports including patient safety incidents and complaints response. This requires supporting staff from all different departments and seniority who are nominated to investigate, produce the investigation reports, and maintain compliance with CQC regulation 20 regarding duty of candour.Facilitate embedding of the learning from the numerous different clinical governance processes is integral to this post such as theming of patient safety incidents, complaints and patient feedbacks, audits, and survey ...

Medical Information Manager UK&I Affiliate page is loaded Medical Information Manager UK&I Affiliate Apply locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id R0041192 For Current Gilead Employees and Contractors: Please log onto your Internal Career Site to apply for this job. At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.   Ever...

An exciting opportunity has arisen for an enthusiastic and well-motivated individual, to join the Surgery Care Group as a Service Manager for Urology and Breast. The post will be based at York Hospital, however, there may be a requirement to travel and work at Scarborough Hospital.The successful candidate requires excellent communication and team working skills, and will work closely with clinical and non-clinical staff on a daily basis, organising and prioritising both their own workload and that of others. They must have the ability to exercise sound judgement in relation to problem solving, and the ability to practice delegation, negotiation and motivation skills. Most importantly the candidate must have a flexible and patient centred approach.*Previous applicants need not apply*If you ...

CHR Life Sciences is excited to be partnered with a growing business operating across all the GxPs providing a turnkey (end-to-end) solution to clients by offering support throughout the product life cycle and manufacturing process. They are passionate about patient safety and welfare, and genuinely care for clients and provide them with the highest standards through consistency, ambition and technical competency throughout the company. This is a full-time opportunity based on-site for an experienced QA Specialist/Lead. Looking for a professional with a "can-do attitude" to provide SME support to our quality function. Reporting to the Quality Manager, you will bring the enthusiasm required to ensure the organisation's products meet all quality requirements. Job Summary: T...

Housing Manager CommunitiesTeesside, Durham & SunderlandPermanent, Full time (37.5 hpw)Salary £28,200 to £32,000 pa, negotiable dependent on skills and experience, with great benefits including Health cash planHome, a place where you belongThis is a great job opportunity for a Housing Manager to join Home Groups awesome housing team in Teesside, Durham & Sunderland. As our Housing Manager, you’ll be the face-to-face customer support to our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities. It is an ideal job for someone who has a passion for neighbourhood management, including managing anti-social behaviour and supporting our customers through some difficult times. You may already have extensive experience as...

JOB TITLE: Head of HR Advice Service LOCATION: Leicester SALARY: £60,000 - £65,000 + £5K car allowance The COMPANY Our client is a very well-established nationwide provider of business-critical services to thousands of organisations all over the UK. The ROLE The successful Head of HR Advice Service will be required to do the following: * To lead and advise the HR Advisory team. * To manage consultants' performance within a contact centre environment. * Drive the coaching initiative within the department. * Identify training needs, themes and trends as well as areas for improvement and communication of these across the department. * Promote awareness of additional services within the Group and subsequently drive referrals within the department. * Help manage Consul...

What's involved with this role: Interim PT Senior Environmental Health Officer - HousingReference no: Warwick 5250341Pay rate: Up to £22.51 per hour PAYE depending on experienceHours per week: 22.5 Monday–Wednesday, 08:45 – 17:15 (work pattern days are negotiable) This opening assignment is for 3-4 months City: LEAMINGTON SPA, WarwickshireA PT Senior Environmental Health Officer is required to deliver excellent customer service by providing day to day operational leadership to improve housing conditions within the private rented sector and improve the management and conditions of those properties regulated and enforced through advice, informal and formal action via the Courts and Tribunal. To maximise the availability and accessibility of private housing, working in partnership with co...

Bodyshop Manager OTE: £80,000 Basic Salary: £50,000 - £55,000 Hours: Monday - Friday, 8.00am - 5.00pm Location: Edinburgh   We are looking to recruit a Bodyshop Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.   The successful candidate will be an outgoing Bodyshop Manager able to deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by proactive control of the customer experience, from initial booking into the final return of the vehicle.   Responsibilities of a Bodyshop Mana...

What's involved with this role: Interim Lawyer - Property Planning & TransportReference no: Bristol 5250355Pay Rate: £23.03 per hour PAYE 37 Monday - Friday, normal working hoursThis opening assignment is for 9-10 monthsCity: BRISTOLAn experienced lawyer is required to deal with complex large scale acquisitions and disposals with ability to advise (without supervision) on a range of property issues including development documentation, conditional agreements for lease, building leases and other conditional documents for the disposal of regeneration sites. The successful candidate should also be able to demonstrate ability to draft and review complex sale agreements (conditional/unconditional), overage deeds, options, pre-emption agreements etc.The work requires adaptability, producing wor...

83010 - MoJ Property Directorate - Area Property Operations Manager - Midlands Building/Site 1 A/C PETERBOROUGH SENIOR PETERBOROUGH, PE3 7PD, ALL SAINTS HOUSE BIRMINGHAM, B18 5BJ, HM Prison Altcourse, L9 7LH, HM Prison Bronzefield, TW15 3JZ, HM Prison Dovegate, ST14 8XR, HM Prison Featherstone, WV10 7PU, HM Prison Foston Hall, DE65 5DN, HM Prison Frankland, DH1 5YD, HM Prison Full Sutton, YO41 1PS, HM Prison Garth, PR26 8NE, HM Prison Gartree, LE16 7RP, HM Prison Hewell, B97 6QS, HM PRISON LEICESTER LEICESTER, LE2 7AJ, HM PRISON LINCOLN LINCOLN, LN2 4BD, HM Prison Long Lartin, WR11 5TZ, HM Prison Lowdham Grange, NG14 7DA, HM Prison Manchester, M60 9AH, HM PRISON NORTH SEA CAMP BOSTON, PE22 0QX, HM Prison Northumberland, NE65 9XG, HM PRISON NOTTINGHAM NOTTINGHAM, NG5 3AG, HM Prison Oakwoo...

We are looking for a dynamic, enthusiastic person who is committed to improving the quality of service we deliver. As the Trust’s Complaints, PALS, Bereavement and Patient Information Manager your role is to manage the staff and resources with expert leadership in order to deliver an identifiable, high quality, accessible service which will support patients, carers, the public and staff. The successful candidate will be a strong team player, well organised with a proven ability to identify critical issues and priorities, and have an empathetic manner. Direct experience of management of NHS complaints is essential. An understanding and experience of working with cancer patients will also be an advantage. The Trust is located on two sites and although this post is based at Chelsea we are loo...

Hours: 35 hours per week, Monday – Friday, plus7 -10 weekend exam sessions per year (paid additionally at test day rates) Closing Date: 12:00pm 26 th December (we may close the role earlier if a successful appointment is made before this date) Reporting to : Customer Experience Supervisor To Apply: Please send a CV and Cover Letter (no more than 1000 words) outlining how you meet the criteria for the role to recruitment-team@ihlondon.com About International House International House London is an established and well-known language school, with over sixty years of experience in providing language courses and teacher training programmes. Our spacious and fully equipped school is based near Covent Garden and we are a founding member of the International House World Organisation. Ro...

What's involved with this role: Interim Planning Enforcement Officer – Property Services Job Ref: Greenwich RQ1289002Pay Rate: £21.89 per hour PAYE Hours per week: 35 Monday to Friday, normal working hours Role Length: This opening assignment is for 6 months City: Woolwich, GreenwichThe successful candidate will be accountable to the Planning Enforcement and Appeals Manager for dealing with complaints and infringements of the planning legislation in order to ensure all development and use of land is in accordance with current policies and controls. To assist Development Control Officers in processing planning applications. To represent the Planning Enforcement and Appeals Manager and Head of Development as required at internal/external meetings.Key Responsibilities: Draft specifications...

We welcome applications from candidates with disabilities, neurodiversity and long-term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on e.recruitment@durham.ac.uk Job Description - Senior Tax Manager (24000846) Job Description Senior Tax Manager ( Job Number: 24000846 ) Finance Open-Ended/Permanent - Full Time Working Arrangements : Hybri...

What's involved with this role: Interim Team Manager - Children's Social CareReference no: Barnsley 0008 F253 / 1Pay Rate: £24.13 per hour PAYE40 Monday to Friday, 08:00 - 19:00This opening assignment is for2- 3 monthsCity: BARNSLEY Enhanced DBS disclosure requiredHybrid workingSocial care team manager: B-SAFE contextual safeguarding and exploitation service. This role will require the management of a small team of social workers working as part of a wider partnership delivery model to address the exploitation of children.Key Responsibilities: Work across children’s social care, other council departments and multi-agency organisations to develop effective relationships with partners, to effectively deliver services to children young people and their families which safeguard children and...

Employer University Hospitals of Leicester NHS Trust Employer type NHS Site Leicester Royal Infirmary Town Leicester Salary £99,532 - £131,964 per annum Salary period Yearly Closing 13/06/2024 08:00 Consultant in Intensive Care Medicine & Anaesthesia NHS Medical & Dental: Consultant We are actively promoting flexible working options, helping you to manage a work / life balance Job overview Consultant in Adult Intensive Care Medicine UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST UHL is one of the largest teaching hospital trusts in England, serving a regional, national, and international population. We serve the one million residents of Leicester, Leicestershire and Rutland and specialist services over a much wider area. Applications are invited for an enthusiastic and ...

What's involved with this role: Interim Adult MASH & DoLS Operations Manager - Adult Social CareReference no: Luton 94811Pay rate: £31.19 per hour PAYEHours per week: 35-37 Monday – Friday, normal working hoursThis opening assignment is for 3-4 months City: LUTONEnhanced DBS required for this role An Adult MASH & DoLS Operations Manager is required to lead the Safeguarding Triage and Screening team, as part of Adult Social Care’s Multi-Agency Safeguarding Hub (MASH) and the Deprivation of Liberty Safeguards (DoLS) functions of ASC. To manage the resources and budget allocated for both services and monitor, review and drive good practice standards and outcomes for adults at risk, in accordance with the Care Act 2014 and the Statutory Guidance. To assist in the development, co-ordination a...

Employer University Hospitals of Leicester NHS Trust Employer type NHS Site Leicester Royal Infirmary Town Leicester Salary £99,532 - £131,964 per annum Salary period Yearly Closing 13/06/2024 08:00 Consultant in Intensive Care Medicine & Anaesthesia NHS Medical & Dental: Consultant We are actively promoting flexible working options, helping you to manage a work / life balance Job overview Consultant in Adult Intensive Care Medicine UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST UHL is one of the largest teaching hospital trusts in England, serving a regional, national, and international population. We serve the one million residents of Leicester, Leicestershire and Rutland and specialist services over a much wider area. Applications are invited for an enthusiastic and ...

A Vacancy at York and Scarborough Teaching Hospitals NHS Foundation Trust.We are looking for a driven senior administrator to be the day to day contact for text messaging, PKB, Synertec and standard letters and any other software solution which supports the patient administration improvement and digitisation agenda. Day to day tasks will involve being the responsible administrator for these systems, monitoring performance and throughput and highlighting areas for improvement and maximisation of benefit to the trust. Setting up access and creating content to support patients and staff to engage with the digital portals. Responding to complaints and enquiries, problem solving and driving up adoption and supporting on expansion. Maintenance of the trust standard letters and leaflets to sup...

Hours: 35 hours per week, Monday – Friday, plus7 -10 weekend exam sessions per year (paid additionally at test day rates) Closing Date: 12:00pm 26 th December (we may close the role earlier if a successful appointment is made before this date) Reporting to : Customer Experience Supervisor To Apply: Please send a CV and Cover Letter (no more than 1000 words) outlining how you meet the criteria for the role to recruitment-team@ihlondon.com About International House International House London is an established and well-known language school, with over sixty years of experience in providing language courses and teacher training programmes. Our spacious and fully equipped school is based near Covent Garden and we are a founding member of the International House World Organisation. Ro...

Loughborough College is looking to recruit to the role of Account Manager to join our highly motivated, and successful Business Development Team.The Account Manager is responsible for managing accounts, maintaining long term relationships with employers and generating new business to meet College income targets, whilst delivering high quality work experience and industry placements. The exciting and diverse role involves: Developing and managing accounts for local and regional employers, maximising all opportunities for the College’s growth plans; Apprenticeships, Commercial Training Solutions, Work Experience and Industry Placements.Ensuring that agreed monthly targets for growth are met or exceeded in order to increase turnover and profitability for the College.Developing solid and trust...

83010 - MoJ Property Directorate - Area Property Operations Manager - Midlands Building/Site 1 A/C PETERBOROUGH SENIOR PETERBOROUGH, PE3 7PD, ALL SAINTS HOUSE BIRMINGHAM, B18 5BJ, HM Prison Altcourse, L9 7LH, HM Prison Bronzefield, TW15 3JZ, HM Prison Dovegate, ST14 8XR, HM Prison Featherstone, WV10 7PU, HM Prison Foston Hall, DE65 5DN, HM Prison Frankland, DH1 5YD, HM Prison Full Sutton, YO41 1PS, HM Prison Garth, PR26 8NE, HM Prison Gartree, LE16 7RP, HM Prison Hewell, B97 6QS, HM PRISON LEICESTER LEICESTER, LE2 7AJ, HM PRISON LINCOLN LINCOLN, LN2 4BD, HM Prison Long Lartin, WR11 5TZ, HM Prison Lowdham Grange, NG14 7DA, HM Prison Manchester, M60 9AH, HM PRISON NORTH SEA CAMP BOSTON, PE22 0QX, HM Prison Northumberland, NE65 9XG, HM PRISON NOTTINGHAM NOTTINGHAM, NG5 3AG, HM Prison Oakwoo...

WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST JOB DESCRIPTION Post Title: Lead Specialist Pharmacist Surgery, Education and Training Pay Band: 8a Hours: 37.5 hours per week Contract: Permanent Location / Department: Pharmacy Department Worcestershire Royal Hospital Accountable to: Director of Pharmacy Responsible to: Clinical Pharmacy Team Leader- Surgery and Critical Care (WRH) Key Working Relationships: Specialist Clinical Services Division and Surgical directorates in relation to the planning and delivery of the clinical pharmacy service. Lead Specialist Pharmacists in the provision of an integrated, standardised and comprehensive clinical pharmacy and medicines optimisation service to Surgery and surgical wards at Worcestershire Royal Hospital. Lead Clinicians in relation to the delivery of...

83010 - MoJ Property Directorate - Area Property Operations Manager - Midlands The national salary range is £39,868 - £43,535, London salary range is £45,824 - £50,039. Your salary will be dependent on your base location Number of jobs available 1 1 Detail of reserve list 1 12 Months Region 1 East Midlands, East of England, London, North West, South West, Wales, West Midlands, Yorkshire and the Humber City/Town 1 Ashbourne , Ashford (Kent) , Birmingham , Boston , Bridgend , Bristol , Derby , Doncaster , Durham , Eccleshall , Evesham , Featherstone , Leeds , Leicester , Lincoln , Liverpool , London, Manchester , Market Drayton , Market Harborough , Morpeth , Nottingham , Oakham , Peterborough , Preston , Redditch , Retford , Rugby , Salford , Stafford , Stoke-on-Tre...

Central London Community Healthcare is excited to be advertising for a band 8b Clinical Services Manager for our children’s 0-19 universal services in Brent.The Brent Children’s Clinical Service Unit is led by a Head of Clinical Services, supported by two 8b Clinical Service Managers (CSMs) who respectively manage a portfolio of services for 0-19 Universal Childrens Services and Specialist Children’s Services.The Clinical Service Manager roles support the Head of Clinical Services to ensure quality processes are in place and embedded to consistently deliver a safe and effective high-quality service for patients and service users across the CSU.The post holder will take part in trust wide projects relating to their portfolio and join the Brent Children Clinical Service Unit leadership team ...

Job Title: Clinical Lead RGNLocation: PeckhamSalary: £53,000 - £54,000Hours: 50 Hours per week, working weekends on rotaWe're proud to be working with a fast growing family run business looking for a driven, experienced Clinical Lead to join their 85 bedded home in Peckham.Your role as the Clinical Lead RGN will include:• Responsible for monitoring standards of care delivered by qualified care staff.• Support the Manager in the implementation of all policies, procedures, and business objectives..• Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.• Act as a focal point for contact with residents, their relatives and visitors, as well...

Team Manager – Islington – Hybrid WorkingMonday to FridayFull Time, Permanent37.5hrs per week£33,000 - £35,000The Team Manager is responsible for the performance & achievement of SLA’s within the Islington Assessment Centre, providing leadership to a team of Health Practitioners (HP’s) and non-clinical employees, driving compliance, consistency and quality whilst striving for the best possible customer experience.Designed to create a strong performance driven, and claimant focused culture that supports our values in delivering consistent, robust and quality assessments whilst developing and protecting our reputation. Using management information to drive performance, such as average assessments per day, average assessment duration, slot outcomes etc. Key Activities - Jointly monitoring pe...

What's involved with this role: Temporary Streetworks Inspector – Transport Team Job Ref: Bristol 5248893Pay Rate: £15.43 per hour PAYE Hours per week: 37 Monday to Friday, normal working hours Role Length: This opening assignment is for 4-5 months City: City of BristolThe purpose of the role is to coordinate tasks and/or small complex projects using appropriate techniques to ensure that agreed actions and service delivery targets are met. Assist with the delivery of Bristol’s Streetworks Permit Scheme as required by the team manager.Key Responsibilities: Under the overall guidance of the team manager, take the lead on assigned project and/or service development and delivery objectives, ensuring the effective deployment of delegated resources (money, staff and information) to achieve ag...

Job title - Business Support OfficerLocation - Hackney, E8Contract - Temporary ongoingHours - Full Time 35 hoursStart Date: ASAPWe are currently recruiting for a Business Support Officer to provide comprehensive, customer-focused, administrative, data management, project and financial support to the surveying team. The ideal candidate will be comfortable working in a high-pressure environment, have excellent communication skills, and a strong commitment to team working and customer care. This is a fantastic opportunity for a highly organised individual with experience in working within a repairs team.Duties would include:Provide comprehensive financial, administrative and project support to teams across the repairs client service as directed by the relevant line manager, helping to support...

We are seeking an enthusiastic, motivated, Registered Dietitian with proven leadership capabilities to work alongside our existing Service Clinical Mangers to complete our compassionate, senior leadership team.We are a forward-thinking team with a reputation for providing excellent clinical care closer to home; we strive to look after our staff and are proud to have excellent staff survey results.This opportunity will provide leadership to the Primary Care Services which includes SWM, Maternal Health, & Gastro. The post-holder will also support in the leadership of the Nutrition Support team.This post will take a lead on the organisation of data and the monitoring patient tracker list for the service to ensure that capacity meets demand. We aim to address inequalities and provide an access...