37 Jobs found

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Warrington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportun...

.Job Title: Customer Hub Officer - Revenue and Benefits Location: Remote Working hours: 15 hours per week Assignment Duration: May - December This client is looking for somebody experienced in processing housing benefit claims with precision and accuracy. Do you thrive in a role where attention to detail is paramount? This client is currently seeking a Customer Hub Officer specialising in Revenue and Benefits to join their team on a remote basis. Key Responsibilities: Process, verify, and quality check housing benefit claims in accordance with DWP Housing Benefit Award Accuracy legislation & Guidelines.Utilise expertise in housing benefit processing to verify income details, capital details, and council tax reduction eligibility.Handle benefits and claims efficiently, ensuring accuracy and...

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Warrington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportun...

Job Title - Customer Services Officer Location - Bournemouth BH2Contract - TempHours - 37Role summary - This company is currently seeking a highly motivated and experienced Customer Services Officer to join their team. As a Customer Services Officer, you will be responsible for providing exceptional customer service to clients and customers while working collaboratively with the team to ensure that all tasks are completed efficiently and effectively. This is a great opportunity for someone who is looking for a challenging and rewarding role in a dynamic and fast-paced environment.Key Responsibilities:Provide excellent customer service to clients and customers.Work collaboratively with the team to ensure that all tasks are completed efficiently and effectively.Respond to customer inquiries ...

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Warrington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportun...

We currently have an exciting opportunity for a Customer Services Officer to join our successful in-house Homes Plus Customer Services team on a part-time, permanent basis.We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.The roleWe have exciting opportunities for people who have a passion for customer service and have previous experience in this sector.As a top-rated organisation for social housing, Housing Plus Group is a leading provider of homes and care services that customers can trust. When you join our friendly Customer Service team, you’ll be providing the all-important help and support that maintains this trust.You’ll be handling a wide variety of incoming customer communications via phone, email and socia...

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Warrington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportun...

Are you a Customer Service Advisor looking for a new challenge?Do you class yourself as a creative, organised and hard-working individual with high attention to detail?Are you a social media whizz who loves creating engaging content?Well this Customer Service Advisor role has got your name written all over it!As a Customer Service Advisor, your responsibilities will include…• Preparing orders, including packaging/labelling and coordinating with shipping carriers• Responding promptly to customer enquiries via email/phone/social media channels• Creating and schedule engaging content for social media platforms promote products/sales• Collaborating with the marketing team to develop social media campaigns and strategies• Resolving customer complaints and concerns in a professional and empathet...

Closing date: 08-05-2024 Customer Team Member Location: Co-op Station Road, Mallaig, PH41 4PY Pay: £12 per hour Contract: 24 hours per week + regular overtime, 3 month seasonal temporary contract, part time Working pattern: varied shifts including, early mornings, afternoons, late evenings, and weekends, to be discussed at interview You could be just the right applicant for this job Read all associated information and make sure to apply. Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family...

For more information on the main responsibilities for this post, please refer to the job description and person specification. To find out more about these opportunities, come along to our virtual open day, get to meet existing candidates and chat to Department Managers, the date for this session is: Wednesday 15th May @ 2pm & Thursday 18th June @ 2pm If you would like to join us or would like further information please contact anne-marie.lynch2@nhs.net for our open day meeting links. Closing date for applications: Wednesday 3rd July 2024 Shortlisting: Thursday 4th July 2024 Interviews will take place: Candidates are invited to the pre-recruitment day at our offices in Napier St, Sheffield on Tuesday 9th July 9am - 12pm. The purpose of this meeting is to get to know you and a chance for yo...

Closing date: 08-05-2024 Customer Team Member Location: The Co-operative Food, 11 Market Place, Leyburn, DL8 5BG Pay: £12 per hour Contract: 12-21 hours per week + regular overtime, permanent contract Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings(store closing) and weekends, to be discussed at interview Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services ...

Salary: Band 5 - £24,362 - £26,073 p.a. 37 hours per week Monday - Friday Permanent Portsmouth City Council: At Portsmouth City Council we are all about developing our staff, because we want to build a bigger and better city, but we need the best employees to do so. With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to multi-million pound projects, our residents are at the heart of everything we do. The Service: The housing service has 7 area housing offices across Portsmouth City and adjoining areas. The offices are the face of the council in these areas and provide customers with a one-stop-shop offering housing servic...

Closing date: 10-05-2024 Customer Team Member Location: The Co-operative Food, Hillside, Brae, ZE2 9QG Pay: £12.00 per hour + great benefits Contract: 16 -39 hours per week + regular overtime Working pattern: Varied shifts, early mornings, afternoons, late evenings and weekends to be discussed at interview. Full training given You can now apply for this role using your mobile device All potential candidates should read through the following details of this job with care before making an application. As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape – working as part of a team to replenish products and support deliveries. In return, ...

Job title - Customer Relationship OfficerLocation - Hackney, E8Contract - Temporary ongoingHours - Full Time 36Start Date: ASAPWe are currently recruiting for a looking for a Customer Relationship Officer. The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building Maintenance, working with various different stakeholders, teams, and with their residents.The successful candidate will be at the heart of everything this company does, as customer experience is their top priority. They are looking for an individual who can bring excellent customer service skills to the table, along with the desire to learn and develop in a fast-paced, complex role.Duties would include:Support the complaints team in Building MaintenanceP...

Closing date: 08-05-2024 Customer Team Member Location: Invercloy, Isle of Arran, KA27 8AN Pay: £12.00 per hour Contract: 24-39 hours per week + regular overtime, Temporary Part time contract Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare servi...

What's involved with this role: Temporary Customer Services Officer/Admin – Housing Repairs Reference no: ATR 5248062Pay Rate: £13.02 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 monthsCity: LondonThe purpose of the role is to receive and manage customer calls; raising support tickets, to enable tracking and resolution of customer repair, housing and rent requestsKey responsibilities: Investigate and resolve customer complaints. Answer customer enquiries and resolve customer issues in an efficient and timely manner. To provide regular, up to date information, support and advice, to C&C customers and colleagues alike. Liaise with housing and repairs colleagues, to ensure a timely and high-quality service, to our re...

Closing date: 09-05-2024 Customer Team Member Location: The Co-operative Food, Calver Road, Bakewell, DE45 1RP Pay: £12.00 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: 2 varied shifts over 5 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to ...

About the RoleOur purpose as an organisation is to ‘connect our communities to a better financial future’ and our Customer Service Advisors are crucial in enabling us to achieve this. Our NSSL Customer Service Centre delivers a personalised experience for our customers, both over the phone and via our communications tools.Delivering exceptional customer care, you will handle unscripted calls from our customers on a range of queries regarding their Savings accounts. The work you do is meaningful, as you assist our customers not only over the phone but also by the administrative tasks you will complete.Our ethos within the Customer Service Centre is putting our customers first and getting things right for them first time. We believe excellence can’t be rushed. So that our customers experienc...

Where : 2 locations available, EE Gosforth Business Park or EE North Tyneside, Cobalt Business Park Full time : Permanent Salary : £23,504 rising to £24,064 at 9 months in role, plus uncapped commission!   Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Tech Support role with EE.  Why not use your skills to make a difference and join our Tech Support Team in EE Gosforth? We need people like you to speak with our customers over the phone about their account, listen to their needs and work ...

About the RoleWe have an exciting new opportunity to join a 'Platinum Investors in People' employer, supporting our branches in North Tyneside and beyond.Our Rover position provides lots of opportunities to meet a wide variety of customers in our branches across the region. The nature of the role means you will be required to work across our branch network, which is why we include the car allowance of £3,420 on top of your basic salary.Every day is different in the life of a Customer Adviser, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day! The list is endless however at the heart of everything we ...

Closing date: 03-05-2024 Customer Team Member Location: Main Street, Hawkshead, LA22 0NZ Pay: £12.00 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: 5 varied shifts over 7 days including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Full training given You can now apply for this role using your mobile device Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape ...

What's involved with this role: Tempoarary Customer Services Officer/Admin – Housing Repairs Reference no: ATR 5247998Pay Rate: £13.02 per hour PAYE Hours per week: 37 Monday – Friday, 8.30am to 5pm Role Length: This opening assignment is for 3-4 monthsCity: LondonThe purpose of the role is to receive and manage customer calls; raising support tickets, to enable tracking and resolution of customer repair, housing and rent requestsKey responsibilities: Investigate and resolve customer complaints. Answer customer enquiries and resolve customer issues in an efficient and timely manner. To provide regular, up to date information, support and advice, to C&C customers and colleagues alike. Liaise with housing and repairs colleagues, to ensure a timely and high quality service, to our residen...

Job specification Position: Customer Service Administrator Location: FlintshireHours: Monday - Friday 37.5Salary: £25,000p/a Our client is a well-established manufacturer and is looking for an addition to their Customer Service team.You will provide sales and administrative support to our Sales Managers.Working closely with customers to support existing and ongoing orders, communicating with our customer base to understand their requirements.Update them on time-lines.Handle any complaints and provide them with end-to-end administrative support from point of order. Manage customers via telephone and email on a daily basis to understand stock requirements and stock forecasts.Understand customer forecasting and liaise with the purchasing department for raw material requisitions.Monitor aged ...

About the roleCustomers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it\'s about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them. So whether you are looking for flexibility to suit your current lif...

About the roleCustomers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it\'s about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them. So whether you are looking for flexibility to suit your current lif...

Remote PT Revenues and Benefits Officer needed in Newcastle under Lyme Paying £15 per hr ref 17678Full time hours on a temporary basisProcess, verify, and quality check housing benefit claims in accordance with DWP Housing Benefit Award Accuracy legislation & Guidelines.Utilise expertise in housing benefit processing to verify income details, capital details, and council tax reduction eligibility.Handle council benefits and claims efficiently, ensuring accuracy and compliance with regulatory standards.Conduct quality checks on 50 claims per month between May and December as required by DWP guidelines.Navigate and utilise RB Live system and Northgate NEC system proficiently to check claims and provide accurate reports to the DWP.Collaborate closely with team members to ensure efficient wor...

Do you thrive on delivering excellent customer service and making a real difference every day?Do you enjoy injecting your excellent interpersonal skills to build relationships with customers to provide the service they deserve? Then read on to learn more about our exciting role on offerYou will join our busy reception team who are proud of the high level of service we provide to our customers We are a people business – excellent customer insight and experience needs to be at the heart of everything we do. Customers today have high expectations; their experience of using council services should not be second rate. We aim to meet customer needs by giving consistent information, advice and support at their convenience. Our customer model is built on the following principles• A service that of...

The iconic Dover castle, the spectacular White Cliffs country, Sandwich - perhaps the most complete medieval market town in Britain - and the flourishing seaside resort of Deal, all surrounded by the garden of England, are just some of the great reasons for you to choose Dover.The role:Dover District Council (DDC) are committed to delivering a more responsive and locally focused service. The Housing Services Team require an internal Customer Services officer to support the DDC Housing Management Team. The role will be key to the customer journey of a DDC tenant or stake holder, the journey of excellence starts with you!Being the “first stop” on the customer journey for residents and stakeholders, you will provide advice on a range of housing and property services queries as well as underta...

Due to internal promotion, Murray Recruitment is recruiting for native German speaking Customer Service Administrator for a permanent position based in Lanarkshire.Working as part of a team you will be responsible for with providing customers with a 5-star customer service experience dealing with enquiries, processing orders and dealing with customers orders from enquiry to delivery.Responsibilities:Dealing with incoming enquiries via a range of channels including inbound calls, emails, live chat & web.Communicate with customers about their orders, including any delays in delivery, late delivery time frame, return of goods and/or faulty products etc.Process orders/ quotes via telephone, email, web, live chat & online portals, and respond within same working day.Handle any product & technic...

Job Title: Customer Resolution OfficerContract Type: Temp -Ongoing Work Pattern: 35 Hours Per WeekStart Date: AsapService Care Solutions are looking for a Customer Resolutions Officer on behalf of our client to join a team in London. You will be responsible for delivering a high-quality customer service to customers needing support during reported complex repairs.Job Role -To proactively collaborate with residents to surmount barriers and facilitate repairs.To handle cases related to damp, mould, and disrepair in accordance with regulatory guidance and legislation.To liaise with internal and external partners to ensure that each repair is being completed in the most timely and cost-effective manner.To coordinate internal stakeholders' meetings to facilitate effective management of repairs ...

Vacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Hourly rate of pay: £13.42 - £14.47Days and Hours of Work:Monday, Thursday, & Friday, 09:00-17:00Working 1 in 4 Saturdays, 10:00-13:00Flexi time is applicable.To start asap.This is a busy and varied role offering support with Council services as well as leading library activities such as Bookbug song and rhyme sessions, sensory story times, code clubs and more. The library is very popular with children and young people and the successful candidate will have experience of and enjoy working with them.The successful candidate will be required to help support customers access services online and as such they will have strong digital skills.Our teams work flexibly across our ...

Job DescriptionWorking as part of a team you will be required to provide quality customer focused services on behalf of East Ayrshire Council's service departments. This involves providing assistance to customers seeking information, support and guidance in relation to a wide range of Council Services including face to face provision at Council Headquarters.The post-holder will also, where possible, ensure payments are resolved at first point of contact in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Transformation Strategy and the Community Plan.RequirementsWe follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for r...

- Suffolk County Council – Contact Centre, Stowmarket, IP14 1AD - On-site- £32,076 per annum (pro rata)- 37 hours per week - Flexible working options available- Fixed term or Secondment to May 2025 (Absence cover)We’re passionate about improving the future for our customers and our communities. If you are too, join us as a Customer Service Team Leader and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive, lasting legacy.Reimagine the possibilities.Your role and responsibilitiesThe role of Customer Experience Team Leader provides an exciting opportunity to contribute to dramatically improving the delivery of services to citizens across Suffolk a...

What's involved with this role:Temporary Complaints Customer Care AdministratorReference no: OBT TCL PXC4PPay Rate: £12.20 per hour PAYE36.25 Monday – Friday, normal working hoursThis opening assignment is for 3 monthsCity: COVENTRYA Customer Care Administrator is required to be part of a high performing, results driven team and to deliver outcomes to the highest level of performance and standard of service. To support the Complaints & Customer Care Team on administrative duties.Key responsibilities: Provide the day-to-day administrative functions and support for the Complaints & Customer Care Team, such as processing compensation payments, system administration, tasks, emails and the issue of letters. Responsible for general office administration and supporting the team with routine task...

Holt Executive are partnered with a leading design and manufacturing business who are seeking a Customer Logistics Support (CLS) Sales Manager. The Customer Logistics Support (CLS) Sales Manager will work closely with the wider Sales team to identify and develop strategic opportunities, leveraging your expertise to secure new partnerships. Key Responsibilities for the Customer Logistics Support (CLS) Sales Manager: - Achieve assigned sales targets for the CLS sector, aligning with the overall company budget. - Identify new CLS opportunities from existing and new customers, ensuring they align with company strategy, capabilities, and win probability. - Lead the creation of compelling CLS value propositions alongside ILS and CLS colleagues. - Manage and contribute to a healthy pipeline of po...

Post Title: Customer Success Assistant (One Year Fixed Term with potential to become permanent)Salary: £23,100.00 per annumWorking hours: 37.5 hours per week, Monday to Friday, 8.00am–4.00pm, on site.Organisation: The Green Estate Community Interest CompanyThe Green Estate Community Interest Company has a mission to grow engaging, adaptive and resilient urban places in Sheffield, the UK and beyond. We are looking for someone to join our newly created Customer Success Team, which will support the customer journey from that first point of contact, to building relationships and converting leads into new business.You will work with fantastic brands which sit within The Green Estate. Such as Pictorial Meadows seed and turf, which won the Pro Landscape Sustainability & Biodiversity award last ye...

Leading Coffee Supplier - Customer Service Calls(Inbound Calls working from home) Training starts on 13th May and will last for 4 weeks, with the training being 10am to 3pm, Monday to Friday. Training is carried out from home in an online virtual classroom and must be attended 100%.The role will involve:-Assisting customers with enquiries relating to: New member, Order tracking & Promotion queries.-Demonstrate active listening and communication skills to solve customer concerns for Customer Satisfaction, ultimately avoiding escalation.-Making informed decisions to resolve customer issues and set follow up calls as required.-Be genuinely interested in providing the customer with an exceptional customer service experience.You will need to work a minimum of 20 hours per week for this role (4 ...