1 Jobs found

Are you passionate about providing outstanding customer service Do you enjoy working in a customer facing role The Fitness Instructor is a key role within our hotels. You are the first impression a guest will have upon arrival at the hotel’s leisure club so providing a warm, friendly, helpful welcome, the service they receive during their stay and when they leave is extremely important. What will I do?Understand the operation of spa and health club to offer advice and guidance to all members, potential members and guests Welcome and greets all those arriving at the spa and leisure facilities, responds to queries, offers advice and collects fees where appropriate Take correct booking details for members and guests using the facilities Answers the phone, makes leisure and spa bookings, supp...